Clearing credit card payment account

Credit card order was created and then cancelled. The credit card service never cleared the transaction. How can the payment card account be cleared? We ae not able to use the FCC1 transaction. ALso don't want the ammount to go back to the customer as open item.

Hello.
It seems that the usual process is to pay the vendor (card provider) by Direct Debit. In which case, it is practical that the invoices remain blocked so that you do not end up paying the vendor twice (via DD and via your own payment program). The invoice will be cleared off against the DD payment on the vendor account once the bank statement has been uploaded into SAP.
Cheers
Matt

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