Clearing my credit file

Hi.
I'm trying to clear an entry by BT on my credit file from 2009. It was put in error that BT made but didn't show up on earlier checks.
I have spoken to Equifax and they said I should contact BT about removing the entry but I can't find any direct contact numbers or emails to get someone to do this quickly.
The entry will come off in September but I really can't wait that long.
Is there a contact or email address where I can go to and get them to check their notes and see it was in error and have it removed, or if they do think it should be there how I can pay it ans have the entry taken off immediately.
Thanks in advance.

Hi muay,
Welcome and thanks for posting. I'll be happy to take a look at this for you. Can you please drop me an email with the details? You'll get the contact details in my profile.
@Ska We have your email and will be in touch soon.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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