Clearing old phone when upgrading

How do I clear my old 4s iPhone (that I'm giving away) after upgrading to an iPhone 5s?

Go to Settings>General>Reset>Erase all Content and Settings

Similar Messages

  • What to do with old phone when Upgrading (NE2 plan) ?

    I have an LG DARE that is 20 months old and still works perfectly - screen in excellent (non-scratched) shape; had had a "protector" on it ...
    What do people do with these older phones? Is there a Market to sell them some place? Or do I just recycle via the VZN store?
    Thanks

    You can donate your cell phone to Cell Phones for Soldiers.  Cell Phones for Soldiers hopes to turn old cell phones into more than 12 million minutes of prepaid calling cards for U.S. troops stationed overseas. The phones are sent to ReCellular, which pays Cell Phones for Soldiers for each donated phone – enough to provide an hour of talk time to soldiers abroad.
    Using a padded envelope, you can mail your unwanted cell phone to The National Coalition Against Domestic Violence,  which collects and distributes working cell phones to victims of domestic violence so that they may call 911 for help in emergencies.
    Phones For Life gives seniors a lifeline by providing them with a 911-capable working mobile phone, enabling them to call for emergency help should they suffer an accident or emergency.  Their drop-off locations are in a number of states, or you can donate your phone by mail.

  • Please can someone explain how to retrieve deleted text, I was clearing old text when one came through at the same time so was also deleted.

    Can someone please tell me how to retrieve deleted text. i was clearing old texts when a new one came through at the same time and was deleted also.  My last update was  iOS 8.1.2

    You restore from a backup that was created after the text was received but before it was deleted.
    But if you literally deleted it right after it came in, then it's not recoverable.  Have the other person resend the text.

  • How does an account holder return their old phone when they edged up through the Verizon Edge Program? I have wasted way too much of my time trying to do this and am certainly disgusted with Verizon's communication and website for this.

    I have been searching this helpless website for 3 nights after work trying to figure out how to get my old phone back to "WHEREVER" it needs to go. I am soo frustrated, I'm ready to throw this phone away and forget it. I've read through posts and tried the links left to only be taken where I've already been, with NO LUCK AT ALL. I've even called verizon myself to get, yet again, NO HELP!! Can anyone give me the real answer as to what to do.???
    I've got the box I received my new phone in, with the plastic bag for the old phone and some papers the clearly read, "Keep this for your records" nothing that says RETURN LABEL. Don't have an address, either!

    This is the same response other community users have gotten, there is not option to print a label. This is also where li was told to go look for the receipt when I card
    Verizon. THERE IS NOTHING THERE TO PRINT. I've tried to include a link to that page, so you can view yourself,  but I'm thinking it won't post in this community discussion.
    So, with this, I'm still stuck in the same situation... HOW DO I RETURN THIS PHONE? WHY CANT VERIZON EMAIL ME A LABEL DIRECTLY???
    https://wbillpay.verizonwireless.com/vzw/secure/orderhistory/viewOrderHistory.action

  • Do I need to turn in my old phone when I get Early Edge?

    I just got this phone on Early Edge, and I've been told different things from different people. I called Verizon, and after finally getting to a real person, they told me that if I got this phone through 'Early Edge', I do NOT need to mail in my old phone (Which I bought on eBay), but if I had 'regular Edge', I do need to mail one in. My receipt says Early Edge. Do I need to mail in my old phone (Which I bought myself)? I don't want to be charged 200$ for something I had no clue about..
    If I do have to mail in my phone, do I get some sort of compensation? Like, taking money off my bill?
    I did pay 100$ for this iPhone myself, not too long ago.
    I just received this new iPhone two days ago and I'm already regretting it.

        Hello RandomUsername82,
    I would be delighted to clarify for you. If you recently utilized the Early Edge option you would indeed need to mail in your old device. Since you were under contract when you utilized this program, we require you to trade in the old device to offset the contract termination fee. Unfortunately there would not be a credit or refund for your device as this device cancels your wireless contract. Please keep us posted if you have any further questions or concerns, thanks!
    MatthewS_VZW
    Follow us on Twitter @VZWSUPPORT

  • Returning old device when upgrading with Edge?

    I have had issues getting a return label so that I can send in my old device as per the Edge agreement. I've gone down to the local store multiple times, they hadn't received the return labels they had "on order". I attempted to print one off of MyVerizon online, but every time I tried, the link wasn't working. It was day 14 yesterday, from when I got the new phone, and I finally was able to get a return envelope and label from my local store this morning, but now I need to find out what all goes in the envelope. Certainly, I cannot just put my old phone in there with out paperwork or documentation? I want to make sure it is credited correctly to my account, and, unfortunately, my husband through away the original paperwork. I just spent almost ten minutes calling in to customer service, when it dropped me off of hold, and went to a busy signal. I have searched through the FAQs for answers with no luck. Please help?!?

        I'm so sorry you had such a hard time returning your device sweetpea1384. We do our best to make this process easy so that you can manager your account options without any issues. You will need your original receipt so that we know who the phone belongs to and why you're returning it. We have to send you a Edge device return bag. We need to note your account and process a return for your phone. We will need to speak with you. You can chat with us, converse with us on facebook, twitter, or call us at *611 from your phone or 1-800-922-0204. You can also send us a private message here. We simply need to get some information so that your not sending your phone to us and we are unable to scan it in for the proper reasoning.
    KinquanaH_VZW
    Follow us on Twitter @vzwsupport

  • Is there a way of deleting old files when upgrading to Lion

    So I'm finally thinking about switching over from 10.6.8 to 10.7.5.  Normally, when I upgrade to a newer OS, it's usually when a newer OS than that comes out.  ie. Mountain Lion is out, so Lion would have seen it's issues and has been updated as much as it can.  Basically, 10.7.5 is the best Lion will ever get.  Hence why I'm willing to upgrade.  I'll admit, I'm lazy when it comes to having to reinstall everything, but because old OS extensions and kernels don't get deleted when you upgrade to newer OS, I usually install a clean OS, which means I have to reinstall all my apps.  I'm wondering if there's a way for all older OS system files that are not necessary anymore, to be deleted upon upgrading.  Or will Apple ever design an upgrade that will do so.

    Eric Shawn2 wrote:
    So I'm finally thinking about switching over from 10.6.8 to 10.7.5.  Normally, when I upgrade to a newer OS, it's usually when a newer OS than that comes out.  ie. Mountain Lion is out, so Lion would have seen it's issues and has been updated as much as it can.  Basically, 10.7.5 is the best Lion will ever get.  Hence why I'm willing to upgrade.  I'll admit, I'm lazy when it comes to having to reinstall everything, but because old OS extensions and kernels don't get deleted when you upgrade to newer OS, I usually install a clean OS, which means I have to reinstall all my apps.  I'm wondering if there's a way for all older OS system files that are not necessary anymore, to be deleted upon upgrading.  Or will Apple ever design an upgrade that will do so.
    Buy Lion, erase your disk and install.
    Pete

  • How to stop messages from going to your old phone when you get an Andriod

    Hey,
    So this isn't a question since i have the answer i just figured this out today and saw no answers for my case so i'd figured i'd post a solution i found.
    In my instance i got the a new phone, Android, and the iMessages were still going to my old iphone. I restored the phone and took out the sim but messages still wouldn't go to my phone.
    Every thread says in order to fix you have to go to settings in the phone... BUT WHAT IF YOU DON'T HAVE YOUR PHONE ANYMORE!
    Here's your answer:
    Go to apple.com and sign into your ID account on your computer. Go to the phone number settings. Delete your phone number. Save. And then for extra security change your password. Then turn your new phone off and back on and ask a friend who as an iPhone that hasn't been able to contact you to text to you see if it worked. It worked for me and i hope this works for you because this sh*t was frustrating.
    Thanks,

    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/directToSignIn?loc alang=en_US
    Go the the above
    Sign in. Go to the left side where it says phone numbers. Delete your number. Then save.
    Your iPhone friends will now get the red exclamation point that the message didn't deliver instead of it sending. Then your iPhone friend will force the message to go through as a text by long pressing the message and choosing send as text. Once tthey do that once you're set and all other messages will automatically send as texts for them to you. You just have to hope your iPhone friends realize to force the messages through as texts the first time around  but even if they don't at least they know they aren't reaching you and you aren't ignoring them.
    Does that help?

  • Do I need to replace old RAM when upgrading?

    I have a late-2008 Macbook Pro 15-inch 2.4 GHz Intel Core 2 Duo with 1x 2GB DDR3 RAM card in one of the two slots.  The other slot is empty.  That RAM Card came with the laptop, so it is 7 years old now.  I want to max out the RAM at 4GB.  Can I leave that RAM Card and just buy another 2GB card or is it better to buy 2x brand new 2GB cards?  Or does it not make a difference in performance at all?  Thanks.

    A late 2008 15" MBP, model identifier 5.1, can accept up to 8 GB RAM.  I suggest that you install as much as you can if you plan on running Yosemite.
    Any combination of RAM modules will work in your MBP, but a matched pair is far the best for maximum performance.
    The best sources of Mac compatible RAM are OWC and Crucial.
    Ciao.

  • How do I clear old files when the passwords are long forgotten?

    Ditto

    The idea of password-protecting documents is that they can only be opened by someone who has the password.  If it was made easy to crack these passwords, the whole idea would be useless.
    However, I am pretty sure that if you google that there are some 3rd-party software that may offer such services.

  • HT201272 Problem with app from old phone to new phone

    I had to get a new iPhone 5 and downloaded my existing apps through iCloud. However, one of the apps from my old phone was upgraded and I paid a yearly subscription fee. When I received my new phone and downloaded this upgraded app, my new phone did not recognize my paid subscription and now is prompting me for another upgrade. How do I get this phone to recognize my upgraded app?

    back up your old phone using that
    http://support.apple.com/kb/HT1766
    erase your new phone, by going to settings general reset -erase content and reset all settings
    connect to your mac and restore from your back up.
    Do not sync contacts, since your mountain lion has contacts of your husband.
    Verify, that you use separate icloud accounts. Do not sync anything with itunes (including your apps and music) until you sign in to your own icloud account, after you verify that you have your own contacts on the phone.

  • I upgraded from iPhone 3GS to iPhone 6.  Everything converted fine until I deleted an app in error.  When I downloaded it from iTunes, my account is no longer recognized by the app's host servers.  Can I go back and re-sync one app from my old phone?

    I upgraded from iPhone 3GS to iPhone 6.  Everything converted fine.  Yesterday I deleted an app in error.  When I downloaded the software it from iTunes ( did this many times on the old 3GS), my account is no longer recognized by the app's host servers (Playtika), even though it did after the initial conversion.  Can I go back and re-sync just one app from my old phone?  

    Try deleting what is called the iPod Photo Cache. 
    http://support.apple.com/kb/TS1314

  • I lost my iphone so I purchased one from Craiglist, it isold. It is a 4.2.1 (8C148) and when I want to down load apps, it says I need iOS4.3  Can my old phone even be upgraded?

    I don't even know if this can be upgraded to higher level software. When I try to download an app, it
    states that I need iOS 4.3 but when I plug it into to my itunes it says that it is the right update. So do you
    think that I have such an old phone it can't be upgraded to handle the newer apps like Shazam

    Iphone 3g can only go to 4.2.1
    Identifying iPhone models

  • Just upgraded from iPhone 3GS to iPhone 4S and MacBook won't recognize new iPhone when plugged into USB, any tips so as i can sync contacts from old phone and transfer my playlists/photos/apps etc?

    Can you remove the old phone from itunes and authorise the new one?

    See Here for Transferring from Old Phone to New Phone
    http://support.apple.com/kb/HT2109

  • My husband and I have upgraded our phones (iPhone 4s and iPhone 5) to the iPhone 5s.  We have given 2 of our kids the "old" phones and want to set them up as an iPod touch.  Both kids have email and need to be able to text (iMessage).

    My husband and I have upgraded our phones (iPhone 4s and iPhone 5) to the iPhone 5s.  We have given 2 of our kids the "old" phones and want to set them up as an iPod touch.  Both kids have email and need to be able to text (iMessage).
    I have read multiple posts on how to do this and I am still confused.
    Apple ID/ICoud:
    We want to be able to monitor what they do, but do not want their devices linked to our emails/contacts/etc...  Each kid has their own email account.  So, from what I have read the best way to do this is to use our family Apple ID, but set them up with a separate iCloud account?  Is this correct?
    Reset/Restore/DFU:
    To start fresh we have done multiple factory resets.  I did one that someone said was a DFU and a plan ol' factory reset, etc...  Not sure the difference.  However, when I do that I get the "hello" screen and am able to start setting the phone up anew.  However, when I go to set the phone up as an iPod I end with the same result.
    So, here is what I am doing (tell me what I am doing wrong):
    Hello Screen
    Asks me to select language and selecting:  English
    Select Your Country or Region:  United States
    Choose a Wi-Fi Network:  select my home wi-fi network
    Enter password:  entered my home wi-fi network password
    Activiate iPhone - wants me to enter Apple ID and Passwordsays that this iphone is currently linked to an Apple ID (k*******@gmail.com).  Sign in with the Apple ID that was used to set up this iPhone.
    Location Services - I have enabled location services
    Set Up iPhone
    Set Up as New iPhone
    Apple ID
    Options are to sign in with your Apple ID or Create a Free Apple ID
    Or I could "skip this step"
    I signed in with my Apple ID
    Terms and Conditions - Agree
    iCloud - I can select either to use iCloud or Don't Use iCloud - I selected use iCloud
    Find My iPhone - I can select either to use find my iPhone or to not - I selected use find my iphone
    Once I do this it says iMessage and FaceTime and shows the following:
    my email
    my other child's cell phone number
    and my husband's work phone number
    This is where things do not make sense.  I only want the phone set up with the current child's email address.  Where did I go wrong?

    There are a number of Apple services: iMessage, FaceTime, iCloud, Game center, Find My iPad, etc.
    Now, to share apps, music and books you need to have the same Apple ID:
    iPad's Settings > iTunes & App Stores > Apple ID > Your purchasing Apple ID.
    For the other service, your wife should have her own Apple ID.
    All she needs is a valid e-mail address, apply Apple ID below:
    https://appleid.apple.com
    Here's a limk with useful tips: Note: It's also valid in IOS 6
    iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

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