Clearing up Sync Questions

Hi All,
This is my first post here, glad to be here and i apologise if i ask the same questions already answered 100 times before.
I manage a BES server (4.1?) that serves nine BB Bold's.
My boss is going over seas for an extended period and will not be able to easily or readily connect his cached mode exchange 2003 email client to get new emails, he has been told that it is possible to sync mail that arrives onto the blackberry to your outlook client, is this true?
I have followed instructions located here but these do not work, that is end result is not mail items syncing, only calendar, tasks, contacts and memo pad – no inbox/mail items. http://www.ehow.com/how_5507826_sync-blackberry-using-desktop-manager.html#
Why does the black berry desktop manager require internet access when you want to sync your blackberry to your outlook client?
Is it possible to sync mail items from the blackberry to the inbox of the outlook email client?
If there are any guides or howto’s to read that give this result please post them here.
Thanks
Aalborg

As you've found out already, the Desktop Manager does not sync emails. It will only synchronize those 4 databases that you mentioned earlier.
Emails only synchronize OTA if you're on a BES, hosted BES.
You could try using the Desktop Redirector. Check out this link
http://cell-phones.suite101.com/article.cfm/blackberry_redirector_vs_bis_and_bes
Does your boss not have international roaming and that's why he won't have access to the email on his BlackBerry?
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Similar Messages

FCP Sound Syncing Question

Hey Everyone,
I have an audio syncing question for you. Any help would be greatly appreciated!
I am cutting in FCP. I logged and captured my footage and with timecode breaks, etc. the tape was cut up, and I was left with eight files, let's call them Footage1-Footage8. I have completed my cut of the piece using the in-camera audio that was linked to the video on the DV tape that I imported. Our sound guy in the field used a DAT recorder to record the production audio and apparently captured the timecode to the audio files, so that it matches the video (i.e. the DAT recorder and our cameras - DVX-100s had synced timecode during the shoot). The DVD he gave me has 20 audio files as .wav, let's call them Audio1-Audio20. My question is, now that I have finished my cut, I would like to replace the current audio tracks with the production audio. How can I sync the audio with the video and replace it in what I've cut. Or perhaps I can't, in which case - how can I sync them up and THEN cut, but I'd really rather have to not do that, lol!
Thanks for your advice!

Sorry about the long winded post, though.
I guess my real question, summarized is - is there a way to sync separately recorded production audio (that has timecode) with the footage that I shot (that has the same timecode as the audio, but also has in camera audio that accompanies the video track - I would imagine I can just "cut" the extra audio tracks, however).
I'm at my bay trying to figure this out, and I've got nothing, and the people I work for don't want to spring for that bwf2xml program you were talking about What's the emote for pulling one's hair out?

Log file sync question

Metalink note 34592.1 has been mentioned several times in this forum as well as elsewhere, notably here
http://christianbilien.wordpress.com/2008/02/12/the-%E2%80%9Clog-file-sync%E2%80%9D-wait-event-is-not-always-spent-waiting-for-an-io/
The question I have relates to the stated breakdown of 'log file sync' wait event:
1. Wakeup LGWR if idle
2. LGWR gathers the redo to be written and issue the I/O
3. Time for the log write I/O to complete
4. LGWR I/O post processing
5. LGWR posting the foreground/user session that the write has completed
6. Foreground/user session wakeup
Since the note says that the system 'read write' statistic includes steps 2 and 3, the suggestion is that the difference between it and 'log file sync' is due to CPU related work on steps 1, 4, 5 and 6 (or on waiting on the CPU run queue).
Christian's article, quoted above, theorises about 'CPU storms' and the Metalink note also suggests that steps 5 and 6 could be costly.
However, my understanding of how LGWR works is that if it is already in the process of writing out one set of blocks (let us say associated with a commit of transaction 'X' amongst others) at the time a another transaction (call it transaction 'Y') commits, then LGWR will not commence the write of the commit for transaction 'Y' until the I/Os associated with the commit of transaction 'X' complete.
So, if I have an average 'redo write' time of, say, 12ms and a 'log file sync' time of, say 34ms (yes, of course these are real numbers :-)) then I would have thought that this 22ms delay was due at least partly to LGWR 'falling behind' in it's work.
Nonetheless, it seems to me that this extra delay could only be a maximum of 12ms so this still leaves 10ms (34 - 12 -12) that can only be accounted for by CPU usage.
Clearly, my analsys contains a lot of conjecture, hence this note.
Can anybody point me in the direction of some facts?

Tony Hasler wrote:
Metalink note 34592.1 has been mentioned several times in this forum as well as elsewhere, notably here
http://christianbilien.wordpress.com/2008/02/12/the-%E2%80%9Clog-file-sync%E2%80%9D-wait-event-is-not-always-spent-waiting-for-an-io/
The question I have relates to the stated breakdown of 'log file sync' wait event:
1. Wakeup LGWR if idle
2. LGWR gathers the redo to be written and issue the I/O
3. Time for the log write I/O to complete
4. LGWR I/O post processing
5. LGWR posting the foreground/user session that the write has completed
6. Foreground/user session wakeup
Since the note says that the system 'read write' statistic includes steps 2 and 3, the suggestion is that the difference between it and 'log file sync' is due to CPU related work on steps 1, 4, 5 and 6 (or on waiting on the CPU run queue).
Christian's article, quoted above, theorises about 'CPU storms' and the Metalink note also suggests that steps 5 and 6 could be costly.
However, my understanding of how LGWR works is that if it is already in the process of writing out one set of blocks (let us say associated with a commit of transaction 'X' amongst others) at the time a another transaction (call it transaction 'Y') commits, then LGWR will not commence the write of the commit for transaction 'Y' until the I/Os associated with the commit of transaction 'X' complete.
So, if I have an average 'redo write' time of, say, 12ms and a 'log file sync' time of, say 34ms (yes, of course these are real numbers :-)) then I would have thought that this 22ms delay was due at least partly to LGWR 'falling behind' in it's work.
Nonetheless, it seems to me that this extra delay could only be a maximum of 12ms so this still leaves 10ms (34 - 12 -12) that can only be accounted for by CPU usage.
Clearly, my analsys contains a lot of conjecture, hence this note.
Can anybody point me in the direction of some facts?It depends on what you mean by facts - presumably only the people who wrote the code know what really happens, the rest of us have to guess.
You're right about point 1 in the MOS note: it should include "or wait for current lgwr write and posts to complete".
This means, of course, that your session could see its "log file sync" taking twice the "redo write time" because it posted lgwr just after lgwr has started to write - so you have to wait two write and post cycles. Generally the statistical effects will reduce this extreme case.
You've been pointed to the two best bits of advice on the internet: As Kevin points out, if you have lgwr posting a lot of processes in one go it may stall as they wake up, so the batch of waiting processes has to wait extra time; and as Riyaj points out - there's always dtrace (et al.) if you want to see what's really happening. (Tanel has some similar notes, I think, on LFS).
If you're stuck with Oracle diagnostics only then:
redo size / redo synch writes for sessions will tell you the typical "commit size"
redo size + redo wastage / redo writes for lgwr will tell you the typical redo write size
If you have a significant number of small processes "commit sizes" per write (more than CPU count, say) then you may be looking at Kevin's storm.
Watch out for a small number of sessions with large commit sizes running in parallel with a large number of sessions with small commit sizes - this could make all the "small" processes run at the speed of the "large" processes.
It's always worth looking at the event histogram for the critical wait events to see if their patterns offer any insights.
Regards
Jonathan Lewis

IPhone Exchange Sync Question

I had a corporate OTA MS-Exchange email account that syncs all emails, contacts and calendar events with my iPhone. I recently changed companies. The old company shut off my exchange account access and 99% of the contacts, most of them personal instead of business, are now no longer viewable on the iPhone. How can I view them again to either manually capture the data or send them to my new exchange sync account?
Update: I read thru some discussions on this dating back to 2009. Those blogs suggested that the contact info was only actually ever present on the exchange server and never on the iPhone itself and, as a result, when I deleted the exchange service of the old company on my phone, all of the contacts were removed and lost forever. I don't agree with "lost forever". If all of this contact info was only ever on the exchange server and never on the phone, then why could I see them when I was out of coverage (i.e. on a plane, camping in the moutains, etc.). Clearly the data is on the phone as well as on the exchange server. I beleive that by deleting the "service" on the phone, I have merely removed the pointer to the info that was stored on the phone under that exchange service.
New question: how do I get this data back from the phone? How do I look at the actual file structure on the phone to try to find, open and copy the data in the contacts from the phone?

It was "on the phone" as you surmise, but it was not part of any backup that is made by iTunes. Data in exchange accounts, including contacts, are 'owned' by the exchange server.
The only possible way to get the contacts would be for an it person to go into your exchange account (which probably no longer exist), export or print out the contact information, and send it to you.
Sorry. There is no magic that will get the data back.
Don't store personal information of any kind on company computers. Thus Endeth the lesson for today.

Subframe Audio Sync Question

I'm syncing audio recorded from a separate source, and the shot is slated.
I want to sync the waveform to picture as close to 1/100th as possible.
I didn't think I would ever need to ask a question like this, but there's a debate brewing here, so here it goes. The question is more about how FCP works and how it plays the single frame, where when zoomed all the way in and you can see the dark area representing that single frame. The playhead shows the beginning of the frame, but doesn't it play through the audio waveform of the single frame while that frame is "paused" for 1/24th of a second?
There are two theories we're seeing out there; one is to sync the waveform at the frame where you see the slate is closed, even though it happened in the space between the previous frame. The other is that you can reasonably estimate where the slate would have hit between frames and allow the waveform to land just before the frame where the slate is closed.
For example, say you have a frame where the slate is just about to hit and it was moving fast, so fast there's motion blur, but there's a small enough space where you know the sound hasn't happened yet, maybe only a centimeter or less. Obviously the next frame shows the slate closed, and you can guess the slate actually touched between the time each frame was exposed, probably even closer to the previous frame.
So, where exactly to place the waveform? At the beginning of the frame where it's closed, or at the end of the previous frame where it would have happened in real life?
Here's a silly attempt at an illustration of the dark area representing a single frame on the timeline and the waveform underneath:
{Single frame}{Single frame}
.................||......................
{Single frame}{Single frame}
.....................||..................
(The || represents the waveform generated by the slate.)
If anyone could weigh in on this and settle the debate we would appreciate it! Thanks in advance.

I've dealt with this issue in some detail when assisting and I'd say your thinking is sound (no pun intended) regarding the way fcp displays a single frame.
We were moving to a deva recorder using synced timecode and were getting consistently confusing results where the audio seemed to be in advance of the picture. When we tested by recording directly to the camera we found that the behaviour we were seeing was normal ie the audible clap often occurred on the frame before the sticks were visibly closed. Obviously on previous series, where we'd used the sound recordist's stereo mix track from the camera tape, we'd never had any reason to pay attention to the sync, we weren't doing any syncing so we just assumed it was right. When I looked back at those old rushes tapes I found that this behaviour had always been the case.
d-trick wrote:
For example, say you have a frame where the slate is just about to hit and it was moving fast, so fast there's motion blur, but there's a small enough space where you know the sound hasn't happened yet, maybe only a centimeter or less. Obviously the next frame shows the slate closed, and you can guess the slate actually touched between the time each frame was exposed, probably even closer to the previous frame.
So, where exactly to place the waveform? At the beginning of the frame where it's closed, or at the end of the previous frame where it would have happened in real life?
Here's a silly attempt at an illustration of the dark area representing a single frame on the timeline and the waveform underneath:
{Single frame}{Single frame}
.................||......................
{Single frame}{Single frame}
.....................||..................
So in this case I'd say the first is 'correct' for film or interlaced video at a high shutter speed. At low shutter speed I'd say it's a toss up, it's too hard to tell if the sticks shut in the time between frame 1 and frame 2 being exposed or just too early in frame 2 to produce any detectable motion blur. That said, I don't think anyone would be able to tell the difference between the two anyway.
Of course in an app that doesn't support subframe editing the alternatives would actually be
{Single frame}{Single frame}
.................||......................
{Single frame}{Single frame}
......................................||.
So the second option is clearly delayed which makes it a no-brainer, and saves you the agony of choice.

PocketMac Sync Questions

Using PocketMac (latest version with updated drivers) and an 8330 Curve. I can successfully push all the music from my iTunes "BlackBerry" playlist to the device, and same with my selected photos from iPhoto. My question is how can I do a sync if I want to add/remove some tunes in the BlackBerry playlist or add/remove photos from the albums selected for syncing in iPhoto?
I thought PocketMac was supposed to "sync" this content...but it appears all it does is push it out to the media card and dupes whatever is there already. This clearly isn't as functional as the Windows BlackBerry Desktop software.
Lastly, in PocketMac when I click on "Utilities|Browse device files and folders" absolutely nothing happens. Same for "Install/Uninstall software on device" Is this the best BlackBerry can do for Mac users?
Thanks for any help.
LarryMcJ

Yes...but I found out from PocketMac this can't be used. It's a moot point now anyway as I finally had enough of PocketMac not working...for anything, and am now using the Blackerry Media Sync app (still beta) which does a great job. Maybe someday BlackBerry will release a true Desktop Manager, like the one for Windows, for us Mac users. Until then, I'll keep an old Windows laptop handy for no other purpose than the BBDTM.
LarryMcJ

"Not Listend To Recently" iTunes to iPhone Sync Question/Problem

iPhone 3G w/3.0, iTunes 8.2, Windows Vista
I searched the FAQ and the posts, I see others ask similar question, but not a clear answer yet.
I have a number of Podcasts that I listen to daily, on my iPhone, NEVER on my computer. I regularly get the little ! saying this podcast will not update because you have not listend to it recently. HOW do I get my computer to recognize/sync the fact that I HAVE listened to the podcast recently?
According to the docs, the computer and phone will keep track of where you are in the podcast. The blue dots are always on my iTunes Podcasts.
Thanks in Advance.

There is an increasingly common problem where listens on the iPod (and it may well apply to the iPhone as well) are not being updated back to iTunes upon syncing.
Is that the problem you are experiencing? If so, FYI there has been no solution yet. The only remedy, which I found by accident, is to reboot the iTunes machine before syncing the iPod. A pain I know, but give it a try.

Aperture 3 library syncing question

I want to move to Aperture, but I need some advice first. (I have considered Aperture in the past, but my expectations and demands were unrealistic. Now I am trying to be as realistic as possible about what I want from Aperture.)
I have learned that Aperture 3 in fact supports syncing libraries between computers. Before I attempt this however I want to find out from you people whether what I want to do will work.
First let me describe my situation.
I have Mac Pro which contains the following types of files dating from 1997:
RAW + JPEG pairs from my DSLR, mirrorless, and compact cameras
JPEG solo images from DSLR, mirrorless, and compact cameras
TIFFs, PSDs, and JPEGs from film scans
TIFFs, PSDs, and JPEGs that are saved, edited versions of the above (edited files have the same filename as the original, plus a few letters added to indicate which changes have been made; s = sharpened, a = converted with ACR, c = cropped, w = web resolution, etc.)
AVI, MOV, MP4, and MTS (AVCHD) movies shot with various digital cameras
There are 160,383 files in total, although the number of photographs is probably less than 100,000 due to RAW + JPEG pairs counting as two files. The total space used is ~1.2TB. The files are on an internal 2TB RAID volume, which is constantly backed up to an external Time Machine RAID.
The files are all organized into folders by year up to 2009, and inside each year's folder are sub-folders that organize the pictures by event. All photos taken after 2009 are organized either by event or by subject matter, depending on which seemed more relevant to the particular shoot. I have been using Adobe Bridge to sort them. After they are sorted, I use a wonderful gem called ChronoSync to sync the JPEGs only (but not the RAWs, TIFFs, PSDs, or movies) to my MacBook Pro. That way I have my photos with me in the field in case I want to make some prints, upload to Flickr/Facebook, etc.
However, I am feeling many limitations of this workflow -- hence why I am considering Aperture.
Here are the main things I want to do with Aperture. Please tell me if this will work, and what any gotcha's might be.
I want to have a "master" Aperture library on the Mac Pro. I will add all my existing files into the master library in a 'referenced' fashion -- they will remain where they are in the current directory structure on the 2TB RAID.
I want to also maintain a "satellite" Aperture library on the MacBook Pro that contains only the JPEG versions of these files. I would use ChronoSync to copy over all the referenced JPEGs such that they exist in the same places in the directory structure of the laptop as they do on the desktop (i.e. /Users/me/Pictures/etc.), so that hopefully when Aperture looks for them it can find them. (I am guessing that I would create the "satellite" library by simply copying the "master" library to the laptop, rather than creating a fresh library there.)
I want to use the "satellite" library on the MacBook Pro to perform tagging, adding location data, rating, further organizing, etc. and then sync those changes back to the "master" library on the Mac Pro.
I know that Aperture 3 has the ability to sync/merge libraries, but my questions are:
If the "satellite" library has only the JPEGs available on the local drive, then will any metadata changes made in the "satellite" library properly sync back to the JPEG+RAW pairs in the "master" library? I.e. will Aperture still apply changes in metadata to both the RAWs and JPEGs, even though the RAWs were not present on the "satellite"?
Will Aperture allow me to group other versions of the file besides the RAW and JPEG on the master library? Will metadata to just the JPEG also be applied to these other versions upon syncing, as described above?
Is it a "two-way sync" -- i.e. will changes made to the master library also sync back to the satellite library? (If not, that's OK with me, because presumably after merging the satellite into the master, I can delete the satellite library, then re-copy the master back to the laptop to make a new satellite library -- I am also going to have copy over any new JPEG files to the laptop as well, so I don't mind copying one extra file [the new satellite library].)
I'm sure I've forgotton something important here but, my time is limited so I'll leave it at this for now and post any other questions later. Thanks for any tips, I know this is a complicated issue.
-=DM=-

I still need to do some experimenting to see if the file references are volume-specific or if they are volume-blind -- i.e. if they just use paths starting with "/[path]" instead of paths starting with "/Volumes/SpecificDriveName/[path]".
I am not sure I understand you fully - what kind of file referencing are you speaking of?
If you use managed master image files, the master images are stored inside the Aperture library, and if you move the complete library to a new drive, then thereferences to files inside the package still work. So obviously Aperture uses relative pathes here.
If you use referenced master image files - let's for example assume the Aperture library is on Volume A, the referenced master image files are on Volume B, and you move your Aperture library now from A to Volume C: If you open the Library on Volume C, it will still find the master image files on Volume B, so the library stores the absolute path for referenced masters. This even works with referenced masters on network volumes, but I really cannot recommend to store the masters on remote volumes; you will have to make sure the volume is mounted, when you launch Aperture.
Is that what you were asking about? if not, please rephrase your question.
Regards
Léonie

Syncing question

I have some songs on my ipod that I would like to keep on my iPod. I'd like to add some songs to my iPod by syncing it with iTunes on my computer. My question is, will I lose the songs that are on my iPod, if I sync it with my computer.
Also, vice/versa--I have some songs on my iTunes account on my computer that I downloaded from a CD. I'd like to get these songs onto my iPod. Will I lose the songs I currently have on my iPod if I sync it? (Not everything that is on my iPod is on my iTunes account on my computer.
I hope this makes sense!
Thanks for any advice!

If this computer is one you've not synced the iPod to before, then yes, without taking extra steps, anything on the iPod not in iTunes will be erased. Check out this user tip from TuringTest:
https://discussions.apple.com/docs/DOC-3991
and this page on "How-to Geek":
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Regards.

Sync Question

I have a question regarding syncing my Touch. I recently moved my library to a external drive, however when I go to Itunes I can't pull anything up. I know the transfer was successful, because I can see everyhing on the external drive. I currently still have everything on my ipod, so my question is can I sync my ipod back to itunes. I can reload my music if i have to, However I have videos of my own that I do not have anymore, that I want to keep. I also don't wan't to lose the apps that I have downloaded. Any help would be appreviated. Thanks.

You already asked this, and the answer is you just can't move your music.
It may have copied over, but you have a lot more work to do, depending on what you've already done.
I posted the Apple article, but here is another one.
Scott

Mail syncing question

Hi,
the scenario is this:
On my macbook, 10.6, one of the POP accounts is acting strange. It's a BT internet account. Symptoms are it starts to download messages and just gets stuck. Also duplicates are appearing. I've tried deleting the message from the server via webmail, and recreating the account. The messages do reach the iPhone no problem.
So , i'm assuming that there's something lurking inside "My home directory"/Library/Mail.
I'm going to delete this Mail folder, along with Mail preferences.
The question is, can i sync the accounts (one bt internet, the other @me.com) from my iPhone / ipod to the Macbook via either MobileMe or iTunes?
Am i right in thinking that you can sync accounts from a desktop / laptop Mac to an iPhone / iPod, but you can't do the reverse?
Many thanks in advance.

The +iPod touch+ doesn't offer Mail syncing. All it does is sync the account details. Emails are downloaded separately when you next get a suitable WiFi connection.
mrtotes

2 Sync questions

Hi!
I have 2 things to ask to the experts!
1. My Ovi Suite doesn't sync my SMS since I realized an Hard reset... I had installed also PC suite to see if that program was better than this one, but the 2 were in conflict (Ovi suite asked to install a phone support program or something similar, but it didn't find it), so I deleted PC suite also with PC Suite Cleaner... And now OVi is "good" and sees there are new messages, but when i try to sync them, the program says the Synchronization is ok and no new messages are added (in Ovi memory). How can I solve it?
2. If I want to change computer, how can i save all Ovi suite files (SMS, notes, notebook,...) and move them to the new PC?
Thx

Can't answer your Question but want to add something..
I am never comfortable with the Sync process and hence always Save my Data thru' Back-up... I can choose the location / name of the file I want to.. and can easily transfer it to othe PC using a Pen drive.. (though never needed it..)
Also tested the functionality.. Take Back-up ( all important / not so important data..) Delete not -so important from the phone.. and restore to confirm..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Another Library Sync Question

Hi. A slight variation on an often asked question - but one I haven't found asked elsewhere on the forums:
So, my old computer died and I don't have a backup of my iPhone contents. I'm trying to sync to a new instance of iTunes on my new laptop.
I have my mp3 collection on an exteral hard drive, so I can just rebuild the collection on my iPhone if it comes to it.
The thing is, my mp3 collection is up in the 50,000's and I want to transfer the same 10,000ish to my iPhone out of it ... if possible without starting from scratch.
So the question is, is it possible to get itunes to recognize that the songs on the iPhone are actually in it's library - but only a subset of the library needs syncing?
Thanks!

I didn't find any other free ones, and Tuneranger is discontinued and doesn't work right anyway. I resorted to using itunes on the mac mini and the option to show files not in it's library to do a manual sync. I did not try rsync on the w8 machine to push files over because I was worried it would mess up the database files.

Calendar Sync Question

Nice forum,
I have a question re calendard. in my 9000 I have a work account using BES and one more e-mail work acount using BIS (since they are pop3). When I shcedule an appointment from outlook and choose to send the invitation the pop3 account the appointment is synced with my BB fine (BB calendar shows it in blue).
But in case I use my 9000 to to add an appointment (BB calendar shows it in orange) using the pop3 account (the default is desktop BES account) then this appointment is not synced with outlook.
Does anyone know if there is a way to sync these appointments with the outlook calendar(s), too?
Thanks!

Hi Donald,
It's be a pleasure to help you on this!
As you said, you events created on your computers will show up automatically on my iPod Touch's calendar (if activated). But also, if you make any change or add a new event directly on your iPod, they will definitely appear also on your computer, the next time you access it!
If this is not the case can someone explain to me how I get the events I have added on the iPod Touch to show up on the calendars at the other locations?
Have you ever read [this article|http://www.apple.com/mobileme/setup> from Apple. It should be helpful, to teach you how to setup your devices!
Hope this helps!
!http://signatures.mylivesignature.com/54486/309/C0888EFB23D8E5532D986DDFEB2F111 D.png!

CHALLENGING sync question - which one of you Pro's is up to it?

I have my iphone set to sync with my calendar and contacts from Outlook '07 and my bookmarks from Internet Explorer. The bookmarks sync perfectly - if I add one on Iphone it puts it into IE and vice versa. Outlook is another story though. It used to sync every time, now not at all. The appropriate boxes are checked in itunes, I have tried the "reset sync history," technique. Tried deleting other 3rd party addins in Outlook, and tried reinstalling itunes. It is almost as though itunes is not looking in the right place for the sync. Is this possible? How can I find out / change where itunes looks for Outlook data? I need a real pro for this question!

After many pulled hairs and bumping around into all sorts of Fixes, I finally found the correct fix. I hope this helps somebody else.
Upon boot, I kept receiving a message that "mapi32.dll" was not found. It didn't seem to affect anything, or so I thought. Outlook worked normally - Itunes worked normally. On a whim, I decided to go to a WinXP help forum and search "mapi32.dll." A suggestion was to click start > run > type "fixmapi.exe>" You guessed it - that did the trick. Outlook and Iphone are now happily married and I can start regrowing hair!

Clearing up Sync Questions

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