CLI-251XL Ink Longevity (drying up)?

Hi, all! I'm new to this forum (as you can see).
Background for my question: I'm very new to inkjet printers - all of my printers have been, and are, lasers except for one. That one is a dedicated disk printer that uses a Lexmark engine and ink cartridges. Lexmark left the inkjet business 2 years ago and for that reason and some others I just purchased an MG7120, which will mostly be used for printing disks.
I print intermittently - a week or 2 can go by with no disks printed then I'll need to print a bunch. The Lexmark cartridge nozzles dry up over a week or two and then I have to pull the cartridge and wipe the nozzles with rubbing alcohol on a tissue before printing. This is not the end of the world but it's annoying and also wastes ink. So my question is: can the 7120 sit for a week or more without printing, and not have the nozzles dry up?
TIA!
Solved!
Go to Solution.

Hi tkurkowski,
We recommend following these steps to prevent the ink from drying out and the print head from clogging:
1. Never disconnect the power plug until the power is turned off. If you touch the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying. If you disconnect the power plug from the wall outlet before the POWER lamp is turned off, the print head will not be capped properly and this will cause drying or clogging. When disconnecting the power plug, make sure that the POWER lamp is not lit.
2. Print periodically. Even if the print head it is capped, it may become dried or clogged if the machine has not been used for a long time. We recommend you to use the machine at least once a month to prevent the print head from clogging and the inks from drying out.
Hope this helps!
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(Cli 8 ink) Where can I find the list of EVERY single printer that uses Cli 8 ink cartridges?

I purchased a set of Cli 8 cartridges when I owned a MP510 printer, but the printer died.I am now looking to purchase an all-in-one printer that uses the Cli 8 cartridges so the won't go to waste. Or should I just purchase an newer printer model ? I looked on Amazon for printers but none of the printers listed appear to be compatible with the ink.

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Ink Cartridges drying out

I bought this HP7510 - it prints really well and the wireless feature is brill - BUT the printer isnt used for a a few days the cartridges dry out and it wont print any more. I then have to buy new cartridges. Ive spent many times the cost of the printer on cartridges already. Is there anything that can be done?

Hey @johndfleming,
Welcome to the HP Support Forums!
I understand that after a few days of not using your HP Photosmart 7510 e-All-in-One Printer, your ink cartridges appear to dry up. I would like to assist you today with resolving this issue. These printers have an energy saving mode built into them where they will go into a 'sleep mode' to save power when you're not using them. I would recommend not turning your machine off which would then allow the printer to go into a 'sleep mode'. Being in 'sleep mode' will allow your printer to wake up and perform maintenance so the cartridges will not dry up. With that being said, it is unusual that after a few days, even with power off on your machine, that the cartridges would appear to dry up. Usually cartridges will dry up after being stored for weeks inside of a printer that is not being used, or if cartridges are being stored outside of the printer. Therefore, rather than the cartridge drying up, your machine may actually have a printhead issue. The printhead is the part that the cartridges fit into. It controls 'reading' the cartridges and putting ink on the page. If the printhead is defective, than your cartridges and print quality will be affected.
If this issue happens again, instead of replacing the cartridges, I would recommend running a clean of the printhead. To perform a clean please follow the steps below.
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Review the print quality on the test page.
If a the Print Quality Report prints perfectly after performing the clean, than you should have no issues continuing to print with those cartridges.
For proper cartridge storing and handling instructions, please review the following information:
Keep ink cartridges sealed in the original package until they are installed. Store at temperatures between -15 and 35 degrees Celsius (5 and 95 degrees Fahrenheit).
To keep cartridges from drying out, if you need to turn off your machine, always turn the printer off using the Power button, and wait until the Power light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position.
If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. Outside of the printer, if unprotected, cartridges begin to dry out. If the printer uses separate ink cartridges and printhead, the printhead can be damaged if cartridges are not installed.
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Please respond to this post with the result of running a clean of the printhead. I look forward to hearing from you!
X-23
I work on behalf of HP
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Is the Canon CLI-8 ink being discontinued?

I was just at Office Depot attempting to buy several cartridges for my Pro9000 and was told Canon issued a buyback. There were only a few individual colors left at my store. Has anyone heard anything about this?

Hi joyneel and ebiggs1,
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Printer ink drying up. Officejet 4500 wireless

I have a Officejet 4500 Wireless printer. I am a snowbird and vacation in Arizona. Upon my return the printer ink has dried up. Is there a solution to this problem? Is there a different printer that does not let the ink dry up?

Hi @HarveyAZ
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I hope this helps. Safe travels!
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Sunshyn2005 - I work on behalf of HP

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I worked on behalf of HP.

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Hi dani-d,
Welcome to the HP Support Forums! I understand you have been using your HP Photosmart C309g for a few years with no problems, you recently changed the cartridges and now you are unable to print in black ink. You have cleaned the printhead but the alignment is failing. I would like you to try a few troubleshooting steps to try and resolve the alignment fail and print quality issues before I can make any suggestions regarding a new printer. Are you getting any other error messages on the C309g? Please complete the documents in order to try and resolve the issues you are experiencing:
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I work on behalf of HP
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Hi johnpd,
There have been some significant upgrades to photo printing and the inks since the MP610 was introduced. With the MG7120, and the XL ink tanks (which are comparably priced to the standard ink tanks used in the MP610), you should receive similar or greater page yields. One major reason for this boost is the addition of the gray CLI-251 ink. When gray appears in your printout, instead of using a mixture of all the other colors, the gray ink is used, reducing your overall ink consumption.
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Please feel free to Contact Us if you have any additional questions.
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Printer has ink but it prints blank pages

I have not used my printer in like 2-3 years. When I stopped using it it worked fine. Do i need to go out and buy more ink. According to my computer it is still half way full.. Not sure what to do..
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Hi @debifrutos,
It is entirely possible the ink has dried about around the nozzles and is causing these blank pages. Since you have not used the printer in 2-3 years, there has been no movement, and the ink may have settled.
Please use the following document to troubleshoot the issue before going out and replacing the cartridges; Fixing Print Quality Problems for the HP Deskjet 1050, 1050A, 2050, and 2050A All-in-One Printer Ser....
I hope this helps. If the issue persists, you are welcome to call phone support. perhaps they have something further to suggest. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Best of luck!
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How long do Ink cartridges last?

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HP Photosmart B8550, Premium Plus Photo paper - Ink refuses to dry.

Hello, hopefully someone can suggest a work-around for my rather frustrating problem.
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I have the B8550 too, and I just assumed that since it's a fairly high-end printer, it would support the highest-end HP photo paper (i.e., Premium Plus). However, the manual states:
HP Premium and HP Premium Plus photo papers are not supported with this product.
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K5400 - Black ink does not dry on photo paper

I have an Officejet Pro K5400 that was purchased about 10 months ago. It is used to print dental images on photo paper (HP Advanced) in one of our remote offices and gets used 1 or 2 days a week. It had been working fine until the last couple of weeks. Now when we print, the black ink can be smeared after the printing is done. The images are all in black and grey tones and it consequently affects the entire image. If I run a test print using multiple colors, the other colors all seem to dry immediately and do not smear. The black does smear. I've tried a new print cartridge and run the clean cycle multiple times. If I use regular paper (not glossy) then it seems to be fine. Anyone have an idea where I look next? Thanks

Hi I have seen your problem and having just bought a new HP printer I'm having the same problem did you clear your probelm of black ink not drying?, I have a brand new epsom in office in case I cannot sort this quickly as it is costing money!!

Dry ink prevention with occasional use

I have need for printing on very few occasions as everything is email/digital based.
However earlier my inkjet cartridges use to dry out even in special storage boxes as I rarely used it. This problem is not there at all in laser printers. However now I have a requirement of infrequent color printing too.
Can you suggest a HP inkjet model(due to low price) which can address dry ink problem, & where cartridges do not get blocked when used occasionally.

The capping station is an integral part of the printer. Sorry, I do not have any reference, but I can assure you that for a few weeks (or even a few months) it would be much better to keep the cartridges in the printer than to put them in some special box. What printer model did you have issues with?
There are a few things to watch out for:
The printer should only be turned off with its own power switch, never from an external switch or by unplugging the printer.
The printer should not be stored in direct sunlight, or in an area subjected to temperature extremes.
Here is a link to an HP document showing how to clean the capping station, which has this information:
The service station caps the nozzles when the unit is idle to keep the ink from drying, and is located where the cartridges return when the unit is finished printing or turned off (usually on the right side). You will need to reach behind the casing to clean the service station.
Figure 10: Locating the service station
1 - Wiper 1
2 - Color cartridge cap
3 - Wiper 2
4 - Black ink cartridge cap
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Please help me buy a printer and a scanner.

Hello:
I am in hope that I could please have some opinions regarding purchasing a new printer as well as a scanner. I have done research, however I have read these forums and marvel at the great deal of hardware expertise that emanates from so many posters. I have only owned one printer, an ancient Canon bubble jet that no longer works.
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As far as Epson goes, what would be more of a fantasy printer for me is the Epson Stylus R1900 (cheapest price I found is around $500). What particularly strikes me about this one is that it can print on paper with a heavy weight. That would be great for my business cards and brochures. While for me it is a little high in price, I am still considering it.
Another possibility that I have looked at is the Canon Pixme Pro 9000. This was an Editors Choice with PC Magazine website. I found a decent price with a rebate. The review says that it would be a good choice for graphic artists.
I find it confusing as far as the difference between a so-called photo printer and an inkjet printer. According to the Epson guy, it does not seem to matter.
For a scanner, the Epson person recommended the Epson Perfection V500 ($169 w/customer loyalty). It has a 6400 x 9600 dpi resolution. While I dont know much, this seems to be good enough for me, both for capability and price. I have read some good reviews of it.
Thank you to all who would care to comment on any printer or scanner options. I find myself almost dizzy by all of the possibilities and I am open to any suggestions and any manufacturer. I am without a printer and I hope to make a purchase with the next few days.
Also, thank you to all who simply bothered to read this very long posting.
James

I want to thank everyone for taking the time to respond to my posting. (Of course, as I write this, I am hoping that you will be back to read this.)
I agree about avoiding the all-in-ones. As I wrote before, that is something that I was initially consideringmainly because of my problem with space. All I have is this old non-functioning bubble jet that came with my first computer (an almost 9 year old but still working, rarely used anymore PC). So, anything that I get will be absolutely glorious.
Regarding printers and with your help, I have now narrowed the possibilities to the Epson Stylus R1900 Photo Printer and the Canon Pixma Pro 9000. Both have eight color tanks and are able to print on paper with a heavier weight. I am still considering the Epson Stylus Photo 1400, but not as much. The more that I think about this, the more I feel that maybe I should do something nice for myself and buy something that I would really enjoy using. I did some looking into low priced lasers such as a Lexmark and a Brother, but I really dont know what to make of them. I do know that the price of toner for color lasers is very high.
My background has been mostly from doing freelance work in various advertising agencies and design studios. Consequently, the printing was really never up to me, so my knowledge of color management, paper types, and printing is limited. I feel that finally getting a good printer would be helpful in my upgrading those skills. Of course, I am without a printer anyway, so I have to buy something. I also want to look into marketing myself. The employment market here in NYC is so saturated that it is ridiculous. I truly wish that I could find somewhere else in the country to go, both for space and peace of mind. But, I digress.
Both Welles and Allen have a strong difference of opinion about the possibility of clogged jets. Im sure that both gentlemen are being honest regarding their experiences so Im a little confused about the possible problem with jets.
One of the things that I like about the Epsons is that they have the capability of printing on CDs. I dont believe the Canon is able to do that. As far as price goes, they seem to be somewhat close (Canon might be about $50 cheaper).
There are a lot of reviews of the Canon 9000 on Amazon and most of the ones that I read (there are 106 reviews!) are glowing, however some complained that even if the product were defective right out of the box, Canon would only send a refurbished replacement. Im not sure as to what to make of that, but it might be something to consider. Also, at least one reviewer did write that Epson is more friendly to Macs regarding color management.
I am even less sure about scanners. Thank you, Lundberg02 for mentioning VueScan. I never heard of it before, but I did find it on the Apple site. However, I really dont understand about avoiding the V500 because of the 6400 x 9600 resolutionI was under the impression that that was fairly good. Also, I dont understand what you wrote about native resolution being 800 spi. Was that supposed to be 8000 dpi (6400 + 9600/2)? My main experiences with scanning are last minute calls to this huge advertising agency where they had me do tons of scanning. I was so busy that I didnt even pay attention to the machine that I was using, but a safe bet is that it was far more expensive than I could afford.
Neil, I have started looking at the Canonscan 9905Fit is comparable in price to the Epson V500at least on Amazon. Yours has a resolution of 4800 x 9600 dpi while the Epson has 6400 x 9600. Does it make much of a difference? Also it was helpful that you mentioned about only having to clean the Epson jets if you havent used the printer after a month. That may be the case with menot constantly using the printer and I wondering about the inks simply drying up. That was definitely the case with the Canon bubble jet that I had.
Again, I guess that I have been too verbose in this posting. But, for me, these purchases are a big decision. Typing is easy for me and words sort of fly.
I respect each and every one of your opinions and I really do thank all of you. Not just for your help regarding the above, but regarding all of your other postings on these Adobe forums. I envy you in that clearly you love what you are doing with your respective careers. Of course more comments are welcome.
Thanks.
James

CLI-251XL Ink Longevity (drying up)?

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