Click-2-run configuration failed

I was downloading an Adobe Flash Player update and it downloaded a bunch of other junk (something like Optimizer Pro Plus). Now my Microsoft Office programs won't open.  I get a "click-2-run configuration failed" message.

Maurine1 wrote:
I was downloading an Adobe Flash Player update and it downloaded a bunch of other junk (something like Optimizer Pro Plus). Now my Microsoft Office programs won't open.  I get a "click-2-run configuration failed" message.
Whatever you downloaded wasn't Flash Player, and it DIDN'T come from Adobe.
The ONLY things that are EVER bundled with any freeware downloads from Adobe are:
McAfee Security Scan
Norton Security Scan
Google Chrome & Toolbar
Lightroom 5 (Mac only)
You were tricked into downloading an illegal fake with malware. You need to uninstall whatever it was that you downloaded and run a thorough system scan to remove the other junk it put on.

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    Hi,
    I replied in the other thread:
    http://social.technet.microsoft.com/Forums/office/en-US/e9e6be40-fb92-4734-9f94-9dee5599b1d8/office-365-pro-plus-2013-update-wont-apply-automatically?forum=officeitpro#c156ed8c-f65c-450c-9e0f-85f0de513c20
    It seems when the install finished it added an extra Office\Data to the path. My path should be \\hsbswpush02\GPsoftware\o365\Office\Data\15.0.4551.1005
    but it shows
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    My config file looks like this:
      <Updates Enabled="TRUE" UpdatePath="\\hsbswpush02\GPsoftware\o365\Office\Data" />
    have you tried omitting the \Office\Data element, from the Updates element ?
    http://technet.microsoft.com/en-us/library/jj219426.aspx#BKMK_UpdatesElement
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Metadata Manager Repository configuration failed

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  • Problems with getting O365 Click to Run to install on systems

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    I've been unable to find what this error code signifies.
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    +++ Starting Install enforcement for App DT "Deploy Office 365 Pro Plus" ApplicationDeliveryType - ScopeId_D0583E36-6F74-44D4-8436-DB405C987883/DeploymentType_db222e09-5b15-4b3c-abe9-ec845a002a6b, Revision - 14, ContentPath - C:\WINDOWS\ccmcache\l,
    Execution Context - User AppEnforce 4/22/2014 8:10:46 AM 6828 (0x1AAC)
        A user is logged on to the system. AppEnforce 4/22/2014 8:10:46 AM 6828 (0x1AAC)
        Performing detection of app deployment type Deploy Office 365 Pro Plus(ScopeId_D0583E36-6F74-44D4-8436-DB405C987883/DeploymentType_db222e09-5b15-4b3c-abe9-ec845a002a6b, revision 14) for user. AppEnforce 4/22/2014 8:10:46 AM 6828
    (0x1AAC)
    +++ Application not discovered. [AppDT Id: ScopeId_D0583E36-6F74-44D4-8436-DB405C987883/DeploymentType_db222e09-5b15-4b3c-abe9-ec845a002a6b, Revision: 14] AppEnforce 4/22/2014 8:10:46 AM 6828 (0x1AAC)
        App enforcement environment:
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     UI mode: 1
     User token: not null
     Session Id: 1
     Content path: C:\WINDOWS\ccmcache\l
     Working directory:  AppEnforce 4/22/2014 8:10:46 AM 6828 (0x1AAC)
        Prepared working directory: C:\WINDOWS\ccmcache\l AppEnforce 4/22/2014 8:10:46 AM 6828 (0x1AAC)
        Prepared command line: "C:\WINDOWS\ccmcache\l\setup.exe" /configure configuration.xml AppEnforce 4/22/2014 8:10:46 AM 6828 (0x1AAC)
        Post install behavior is BasedOnExitCode AppEnforce 4/22/2014 8:10:47 AM 6828 (0x1AAC)
        Waiting for process 5464 to finish.  Timeout = 120 minutes. AppEnforce 4/22/2014 8:10:47 AM 6828 (0x1AAC)
        Process 5464 terminated with exitcode: 17002 AppEnforce 4/22/2014 8:10:48 AM 6828 (0x1AAC)
        Looking for exit code 17002 in exit codes table... AppEnforce 4/22/2014 8:10:48 AM 6828 (0x1AAC)
        Unmatched exit code (17002) is considered an execution failure. AppEnforce 4/22/2014 8:10:48 AM 6828 (0x1AAC)
    ++++++ App enforcement completed (1 seconds) for App DT "Deploy Office 365 Pro Plus" [ScopeId_D0583E36-6F74-44D4-8436-DB405C987883/DeploymentType_db222e09-5b15-4b3c-abe9-ec845a002a6b], Revision: 14, User SID: S-1-5-21-1645522239-854245398-839522115-34966]
    ++++++ AppEnforce 4/22/2014 8:10:48 AM 6828 (0x1AAC)
    Any ideas on how to resolve this?

    Well the configuration.xml file has the log path defined as %temp%. I cleared out all the old log files and the cached data, and tried running the application install again, and got the same results. The odd thing is that although in the configuration.xml
    file I defined the name to be ="Office365Setup.log", there is no such file with that specified name. I did find a log file under C:\Windows\temp with several error lines that seem to point to a problem accessing the source files:
    04/22/2014 09:23:02.863 OFFICECL (0x1538) 0x1518  Click-To-Run 00000 Medium CCS::GetStreamCabs: Caught OException, fallback not allowed for x-none. {"SessionID":"e19b23fb-8b9b-4321-a5f3-662840fa442f","GeoID":"244","Ver":"15.0.4605.1003","ErrorCode":"2","ErrorMessage":"FileNotFound
    (Source not reachable.)","AppVErrorSource":"","ErrorType":"FileNotFound"} 
    I'm logged into the target machine as myself, so I should have full access to the network share when calling it through CM12. 
    If I run setup.exe /configure configration.xml from a command line, the install succeeds with no errors.
    The setup.exe for O365ProPlus, is "special".
    When you launch setup.exe in a user-contact (e.g. when you are logged in as yourself), setup.exe launches in the current-user context, but then it spawns a second installer, and that second installer executes in the LocalSystem context (e.g. the computer account
    of the client machine), so, you must grant the computer account for the client machine read-access to the configured source. This is typically done by granting "Domain Computers" or "Authenticated Users" read-access to the source folder.
    It works when you launch it yourself, because your account is being used, and you will have granted yourself access to the source folder.
    This is documented in the O365ProPlus installation documentation.
    When using ConfigMgr, you should create the package/application so that it is "download-and-run-local", this way, the source folder for the installation will be in the client cache on the local machine.
    http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx#PrepareDeploy
    ! Important:
    The computer account for the computer on which you install Click-to-Run for Office 365 products must have read permission to the network share that contains the Office Deployment Tool, the customized Configuration.xml file, and the Click-to-Run for Office
    365 product and language files. If you cannot give read permission to the computer account, you can copy the files down to the computer from the network share, and then run Setup from the computer. After the installation is complete, you can delete those files
    from the computer.
    Logfiles: http://support.microsoft.com/kb/2826852/en
    Share permissions: http://blogs.technet.com/b/odsupport/archive/2012/11/20/office-2013-installation-hangs-at-10-percent-when-installing-from-a-network-share.aspx
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

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