Click areas - unlimited clicks

Hi there,
I'm facing a problem when using click areas in my e-learning.
I use them to get a branched interaction where one area directs the learner to negative feedback and one to the positive one. The areas overlay each other. In general it works but although I always give the user unlimited trys to click (no matter what area) in some sequences only one false click is allowed. That means the exercise doesn't progess as expected if another false click follows. The user just always gets the negative feedback page when clicking again, no matter if he/she clicks the right area or doesn't. What's strange is that it happens only in a few of the sequences and only on a few clicks...
Any suggestions on that or anyone having the same problem?
Thanks for your help!
Verena
Captivate Version: 5.0
Output type: SWF

Hi Lilybiri,
I'm working on a software simulation exercise and tried to make a small scribble in PowerPoint.
I have different click boxes and different pages where the users are redirected to.
Most of the time there are two click boxes on a page.
One covers one button or area of the software where the user should click it reach a specified goal (here: inserting an new slide). When the user clicks this first click box (here: the green one) he is redirected to another page ("Go to slide") where he gets positive feedback and where the user can proceed with the exercise.
The second click box covers all the other space of the slide (in Captivate the two click boxes overlay each other. The first one is in the front, the second in the back). When the user clicks the second click box (here: the red one) he is redirected to a page where he gets negative feedback and the possibility to try again (which leads back to the initial page).
Although the click boxes lead to different pages, after some wrong clicks they both lead to the "negative feedback slide". And I don't know what's the problem ...
Hope I could make it a little clearer!
Regards,
Verena

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Issues like this make a very regular appearance on this forum. In most cases they can be easily resolved by correctly timing the pause point of relevant clickboxes and buttons, or by adjusting the pause behaviour (turning it off or on).
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Click areas - unlimited clicks

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