Click on obiee dashboard tabs is not working

Hi,
One remote user using cisco vpn to access OBIEE dashboards. everything is all right but when he click on dashboard tabs is not working. I tried with firefox 3.6.0 and IE 8 both have same problem. we dont have this problem within the network. I dont think it's a firewall issue because everything else is working fine. we dont have any custom java script in obiee dashboards. Is it a browser problem? does any one else got this problem before?
Thanks
Jay.

Hi Jay
Yes Its browser issue. Please make sure the patch updates of IE are updated and i do have the same problem with IE 6 when user remotes (or) use citrix
One more important point is we have made the dashboards available directly instead of residing in group folder. If you have Dashboards under group folder, give access to that Dashboard directly instead of Group folder
Eg: Groupfolder A contains A1,A2,A3....A10 dashboards. Give acceess to A1,A2 instead of groupfolder A
Please mark it Helpful or correct if this solved

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