Click phone number in email to dial broken

I just recently "upgraded" to gingerbread and I can no longer click a phone number in an email and have it dial (or load into the phone so I can click "call"). This does work for the Yahoo Mail app and Gmail but doesn't work for my corporate email (using ActiveSync). Any ideas?

Don't know why it would be broken, but have you tried long-pressing the number? This should bring up a list of options, one of which is call ****.

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How do you combine iMessage sent to phone number and email?

I talk to someone who sends me imessages to my phone number from their phone, and also from their ipad to my email. Both phone number and email are under the same contact. But the mesages go into 2 different threads. Id like to combine them since being under the same contact they show up exactly the same in the messages list.. so i cant tell if im messaging the ipad or the phone..
ideally id like to write a message to that contact and it would go to both their ipad and iphone...
anyways.. how do I combine them?

This is possible and you can also send and receive iMessages to your MacBook from one phone number without having to use any email address whatsoever. This also means you will have one chat thread with all of your messages not two.
Anyone will tell you that I am a hardcore Apple Fan, however, sometimes they lack in the instructions area. For a while now I have had a problem with iMessages being sent from my MacBook. I could send an iMessage from my phone with no problem and my friend would receive it from my phone number however, the problem would arise when I would send a iMessage from my MacBook to to the same friend and a new thread would be created, so in essence she would have two different messages for me, one from my phone number and one from my email. After numerous attempts of contacting Apple Customer Service with no avail, I eventually figured it out on my own. I did aggrate some friends because I had to send messages relentlessly. In the end I found a solution and here are the instructions.
You’re going to go into iMessage on your computer, go to messages in the top left, click on preferences and then click on accounts. Look under “you can be reached for messages at” you should see your email and or your phone number.
If you do not see your phone number you need to add it to your account at this site. “https://appleid.apple.com/” click on manage your Apple ID and then sign in. After you sign in you will go to another screen and on your left you’ll see a list of choices click on phone numbers. Add your phone number and click save changes. It usually takes a few seconds for your iMessage account to update. Completely quit iMessage in the toolbar and then reopen it and go back into messaging preferences and then accounts.
After that has been done your phone number should now be added to the “you can be reached for messages at” section. Click on your phone number and then uncheck your email address.
Then go into your iPhone settings, messages, then scroll down to send and receive. Uncheck any email, only your phone number should have a checkmark, if your phone number does not have a checkmark... check it. You should receive a pop-up on your iPhone saying so-and-so’s MacBook is now using “insert phone number here” for iMessages.

Iphone 3g: Clicking phone number in calendar doesn't work

Clicking on phone number in email will prompt for calling the number but the same doesn't work in calendar. Is it a known issue ?

Adding my agreement to this issue. Since iPhone recognizes phone numbers everywhere else, it's very disappointing that it doesn't work in calendar. This is probably the most important place for phone number recognition. considering there is no cut/paste feature, this means I have to write down the number on paper and the manually enter into the keypad, very inconvenient!
When this is addressed, it will be very important to include recognition of additional numbers and characters used for conference calls, like the blackberry has done for years.

TS2755 my imessage is not letting me use my phone number, just email. it has never done this. how do i fix it?

my imessage is not letting me use my phone number, just email. it has never done this. how do i fix it?

Sign out of your apple ID. i had the same issue

Does anyone have a phone number or email addy I canphone number or email addy I can get to try to get my overcharge corrected get to try to get my overcharge corrected

Anyone have the phone number or email address that I can have to get my overcharge corrected

i called and spoke with a very kind young man named Teddy, then I got an reply from Apple........they will refund my $4.99 and I am thinking what?????I was not charged $4.99 I was charged $39.95, there is no charge on my credit card for $4.99.......am I crazy or is someone way more confused than me?????????

Support phone number or email address in Australia

Hello,
My Blackberry tablet had sopped charging.
I cannot locate any phone number or email for support in Australia
Does anybody have it?
Thanks, H Ron
BTW the support page say 'enter serial number bellow', but there isn't a field to enter anything.
Did anybody get passed it?

I have 1 800 039 536 number - but not sure if it is still operating. They were very helpful - stayed on the phone for a long time more than once as I had some peculiar issues with the Playbook.
If you are in Australia your service provider should be able to offer assistance.
Hope it helps - maddie

Why does touching a phone number in email to call (or address to map it) not work sometimes?

On Friday March 13th, 2015 I spoke with one of your reps named Tracy. She opened case 76283970 for me and I need to follow up on it.
We routinely send emails to our field workers which they view on their iPhones using the native email client. 99% of the time they can touch the phone number to place a call. 90% of the time they can touch an address to have that address shown on their mapping app.
My question is why does that feature occasionally fail to present the phone number or address info as a hyperlink?
Is there anything I can do (as the developer of the app that sends of the email) to insure the feature will work as expected?
Sincerely
Steve Pugh - IT Manager
Davis Claim Services, Inc
[email protected]
864-939-7924

Don't know why it would be broken, but have you tried long-pressing the number? This should bring up a list of options, one of which is call ****.

Problem with iMessage contacts being separated by phone number and email

Hi all, sorry if this thread is a duplicate of another, I've seen some that are similar but none seem to match the exact situation I'm having.
Me and 3 other friends have a group iMessages thread where we talk to each other.
We each have several devices: ie. I have a Macbook Air and an iPhone 5S, one has a Macbook, an iPhone 4, and an iPad, etc etc. Essentially we all have a mix of devices which we can use to read the thread, all using the same Apple ID and with our phone number added.
The problem is, every so often and for no discernible reason, someone will send a message and it'll start a new thread: this usually happens on my iPhone but occasionally it happens on my Macbook. Sometimes, what has become 2 threads on my phone will be only one thread on my Macbook, and vice versa. Same applies to my friends. However, sometimes what has become 2 threads for them is still only one thread for someone else, as though some of us have gone "out of sync".
When you compare the contacts in the 2 threads, they are IDENTICAL (can't stress this enough, the contacts themselves have not been duplicated), however when I look at the same contact from one thread, their phone number will be highlighted in blue. In the other thread, their email address will be highlighted in blue.
Therefore the problem seems to be that devices are unable to bring together an iMessage sent from a contact's phone with one sent from their email. If the information for both email and phone number are correctly filled in for a contact, why can Messages/iMessage not realise it is the same person and bring them together?
The problem is, sometimes a message sent from the same device will first be sent from the phone number, then the next will be from the email address (or rather, everyone else's devices are seeing it that way, they're not doing anything different than usual, just typing in the thread and pressing send). Its as though the device is choosing one then the other, seemingly at random, and iMessage doesn't seem to be able to add them to the already existing thread but instead creates a new one as the "source' is different. Is this behaviour intended? Surely it can't be.
Is this something to do with the "You can be reached by iMessage at" setting in iOS. One of us needs to be reached by both his email and phone number so we can't just all turn off the email on our phones/iPads for example.
Is this a known problem? Is there something we can do about it? Is it ever going to be fixed?
We've tried other messaging programs but they're just not as well integrated as Messages, and obviously being able to switch between my phone and my Macbook is hugely convenient.
Any help would be much appreciated, we're now at the stage where we have 2 iMessage threads and a backup LINE group chat for when things are completely unfollowable due to every other message going to the duplicate thread.
Thanks in advance.

When you go to Settings>Messages do you see your Apple ID at the top? Also, when you go to Settings>Messages>Receive At do you see both your email address and your phone number listed?

My iMessage won't work or activate with my phone number only email

Last night I was texting when my iPhone completely restarted when it restarted it came back on asking if I wanted to make a 911 call or log in as a new iPhone I put my Apple ID in and when I logged in there was nothing on my phone no pictures no numbers logged into I clouds some numbers came back but my iMessage won't let me use my phone number only my email I want to know how to put my number as my iMessage my number is an option but it won't let me choose it pick it

Troubleshooting FaceTime & iMessage Activation: http://support.apple.com/kb/TS4268

IPad mini doesn't recognize my phone number only email

iPad mini lost my phone number. Only text from my email. How do I get it to recognize my phone number again

Hello Feltongirl93,
The troulbeshooting steps outlined below detail how to get your phone number linked to your Apple ID.
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
Allen

Texts changed from phone number to email?

Recently a contact informed me that my texts are being sent out with my email address instead of my phone number? Does anyone know how to change this so that the phone number is sent out instead of my email address?

tvballer34,
I had the same problem, read through as many threads as I could find. I chatted with an apple advisor and here's a solution (i don't know if there is an easier way, but it works albeit time consuming).
1.) Backup your phone. Go to icloud.com and log in to make sure you're set up. Then go into settings -> icloud -> storage & backup - mange storage. Tap on your phone's icon, make sure all the apps you want are "on". go back and select "back up now". Also and pictures you have make sure to put them on your computer.
2.) Restore you phone to factory settings.
3.) As your iphone restarts and you set it up, select "set up as new"
4.) make sure you can call out and that under settings -> phone -> my number is in fact your number.
5.) Go to settings -> general -> reset-> and select "erase all content and settings". it will reboot again
6.) This time in setup select "restore from icloud"
It's time consuming, maybe took 45 minutes, but most of that was following conversing with a tech and then waiting.
Hope it helps

How do I get my iPhone 4s to send messages from my phone number, NOT email.

My iPhone 4s is sending messages from my email, not phone number (and I want it to
send from my phone number). I looked all over the internet and nothing I tried worked.
Please help it would be much appreciated.

iOS: Using Messages

IMessage not letting me send from my phone number, on email?

My phone alerted me today that it can't send iMessages from my phone number anymore and can only send my emails. I tried to go back and re-select my number but it's shaded grey (it is not letting me select it). I'm not really sure what to do at this point

Associate your mobile number with your Apple ID, if you haven't already done so.
From the Messages menu bar, select
Messages ▹ Preferences ▹ Accounts
and choose from the menu labeled
Start new conversations from:

IMessage & FaceTime waiting for activation (no phone number, only email is showing)

I had a new SIM card from work so tried it out in my iPhone, and then returend back my orginal persoanl SIM card. Since then, iMessage and Facetime is stuck waiting for activation, and trying to verify my wrong number (the SIM I removed). email (Apple ID) is working on both, but strangly it was stuch for days trying to verfiy the wrong SIM (phone number) I had already removed, not the SIM inserted in my iPhone. I tried everything:
- Eject and insert SIM card.
- Turn iMassage OFF and ON again
- Turn Facetime OFF and ON again (then kept it OFF till i reslove iMessage)
- Updated my Apple ID account and in APP STORE to have my correct phone number.
- REST all settings
- REST all Content & Settings
- REST Netwrok Settings
Now, after a Factory REST through iTunes, my wrong number had been finally removed. However, my correct number is not showing up at all in iMessage or Facetime, stuck waiting for activation (only email works in both)
Any one out there with a fix? please?

Have you tried all of the following:
If you still can't send or receive iMessages
To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Troubleshooting cellular data
Ensure that iMessage is turned on in Settings > Messages.
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, try the following:
Sign in to iMessage on your device using a valid Apple ID. After you validate the email address for use with iMessage, other iMessage users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
Ensure you have an active Internet connection.
Verify that you are using a valid Apple ID at myinfo.apple.com. You can also create an Apple ID or reset your password from this webpage.
Ensure that your date, time, and time zone are set correctly. If your country has recently made a daylight saving time (DST) change, it may be necessary to manually set the time zone to one that matches your local time.
Check that your email address is verified in Settings > Messages > Receive At.
If Settings > Messages > Receive At shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle iMessage off and on in Settings > Messages.
iPhone automatically registers your phone number for use with iMessage during activation. If you encounter issues activating or using iMessage with your phone number:
Verify that you are connected to a cellular network.
Toggle iMessage off and on in Settings > Messages.
If you are unable to activate iMessage on a device after remote wiping it, wait at least 24 hours and try again.

I cannot receive imessages on ipad through phone number, only email? I have read forums, confirmed number through manageyour account, deleted from iPad, restartedand entered again, there must be some quirk to why this is occurring.

Please help, so frustrating!

Did you turn off messages on your iPhone AND your iPad and then start all over again, turning on messages on the iPhone first? That's usually how the phone number becomes accessible in Settings>Messages>Send & Receive at>You can be reached by iMessages at ....

Click phone number in email to dial broken

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