Click the lock to make changes

I have a clean install of Mountain Lion OS X on a Mid 2010 Macbook Pro.  I'm running into a problem when I go to click on the lock in any System Preferences window.  I go to click on the lock and nothing happens.  It does a short stutter, but then I don't get the authentication window.  When I do a reboot, it works as advertised.  I've had to do this everytime I've needed to make changes in System Preferences.  When I started looking around the Apple Support Communitites somone had mentioned they had this problem with Lion.  Unfortunatly, there wasn't an answer that fixed the problem.  Someone recommended performing the fix disk permissions in disk utility.  However, that did not fix my problem. 
I'm turning to Apple Support Communites for help!

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Similar Messages

  • Hello, I need help with my macbook pro. It looks like I cannot install anything anymore. Everytime I try to install a new software, use the migration assistant or click the lock to make changes, it simply does not react.

    Hello, I need help with my macbook pro.
    It looks like I cannot install anything anymore. Everytime I try to install a new software, I simply get stuck during the installation type process. I put in my password, it does accept it, but it does not go any further.
    I tried to reset the password, put no password, repair the permissions, the disk but nothing will do. I nearly got stuck with the log in screen but finally succeeded in disabling it.
    So I thought I might try to create a new account but I cannot click the lock to make changes. It simply refuses to react.
    I am now thinking about using the migration assistant to save all my settings, data and so fourth, but again I get stuck when I have to type in my password. It accepts it but nothing happens...
    I guess it has something to do with the authorization process, but can't find anything on the internet about it... Can you help me out?
    I am running Lion 10.7.3.
    Regards,
    Nicolas.
    (I apologize if any grammatical/structural mistakes were to be found, english is not my mother-tongue. )

    You probably won't like this suggestion, but I suggest you reinstall Lion.
    First, backup your system. Next, reboot your system, press/hold the COMMAND-R keys to boot into the Recovery HD. Select 'Reinstall Mac OS X'. If you purchased Lion as an upgrade to Snow Leopard, the reinstall process will install Lion 10.7.3. If your system came preinstalled with Lion, you might still get Lion 10.7.2. Both installs are a total install of the OS. None of your apps or data will be impacted. Just the OS.

  • "Click the lock to make changes" unable to login

    Hi,
    System Preferences > System > Accounts > Click the lock to make changes...when I'm accross to this stage, bad news, I c'ld not login anymore for the error of not valid user name or password!
    After a several tried, it shown the hint of the password which is familiar to me too. But, I do not remember the user name and it supposed requesting password with the user name filled up.
    What s'ld I do now?

    Sounds like your Mac has seriously got it's underwear in a twist!
    May be time for an archive and install:
    How to Archive & Install:
    http://support.apple.com/kb/HT1710
    and this also:
    http://support.apple.com/kb/HT2196?viewlocale=en_US
    This document explains how to correctly reinstall a prior version of Mac OS X in the event that other troubleshooting does not resolve an issue:
    http://docs.info.apple.com/article.html?artnum=25404
    BUT: Don't install older versions of Mac OS than what came with your computer:
    http://support.apple.com/kb/HT2186?viewlocale=en_US

  • When I go to System Preferences Network "Click the lock to make changes",... it ALWAYS UNLOCKED.   That is even if I have locked it before last shutdown. Should it not stay locked until I unlock it again as administrator?

    When I go to
    System Preferences > Network > "Click the lock to make changes",...
    It is ALWAYS UNLOCKED.
    That is even if I have locked it before the last shutdown.
    Should it not stay locked until I unlock it again as administrator?
    PJ  (Pjflyer)

    From the menu bar, select
     ▹ System Preferences... ▹ Security & Privacy ▹ General
    If there's a closed padlock icon in the lower left corner of the preference pane, click it and authenticate to unlock the settings. Enter your login password when prompted.
    Click the Advanced button and check the box marked Require an administrator password to access locked preferences in the sheet that drops down. Then click OK.

  • Click the lock to make changes is not working. Lion 10.7.2

    I cannot make any preferences' changes that require clicking on the lock. When I try to click on the lock it simply does nothing and remains locked. I've tried doing a permission repair using disk utility and I cannot create another admin account because that requires opening the lock in Users&Groups. Also, when I login into root, then the lock is also locked.
    The problem began when I updated to Lion.
    I've had no luck finding a solution in forums.

    i have the same issue,
    summary : at mine clicking the lock at any kind of program does not work at all, not working in system pref,
    not working at ''get info'' window, not working in any other kind of lock, i tried defragging via idefrag but that couldn't work because it needed a lock to be opened as well, i can't move my files to some folders, getting the ''The operation can’t be completed because an unexpected error occurred (error code 100022).''
    plus when i log out, cannot log in because when i type my password it accepts it but then nothing happens, i had a root account as well but i can't enter it and can't create again because of the lock, but when i log in with guest account(no pass required) i can make changes via clicking the lock and filling in admin username and password in system preferences. and i created a new admin account in guest account by filling admin info for authorization in system preferences > users&groups , set no password, logged out but could not log into that account as well. my system is set to login to my account when the system starts.
    so this is what i get with the clean display in console, opening system pref, then clicking users&groups, then clicking the lock. this is system.log
    Jun  6 04:46:06 idiyot System Preferences[4902]: kCGErrorIllegalArgument: CGSDeviceCreate: Invalid window
    Jun  6 04:46:06 idiyot System Preferences[4902]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Jun  6 04:46:06 idiyot System Preferences[4902]: Failed to create window context device
    Jun  6 04:46:06 idiyot System Preferences[4902]: CGWindowContextCreate: failed to create window context delegate.
    Jun  6 04:46:06 idiyot [0x0-0x90090].com.apple.systempreferences[4902]: Jun  6 04:46:06 idiyot.local System Preferences[4902] <Error>: Failed to create window context device
    Jun  6 04:46:06 idiyot [0x0-0x90090].com.apple.systempreferences[4902]: Jun  6 04:46:06 idiyot.local System Preferences[4902] <Error>: CGWindowContextCreate: failed to create window context delegate.
    Jun  6 04:46:06 idiyot System Preferences[4902]: _initWithWindowNumber: error creating graphics ctxt object for ctxt:0x16bdb, window:0x0
    Jun  6 04:46:06 idiyot System Preferences[4902]: CGPixelAccessLock failed!
    Jun  6 04:46:07 idiyot System Preferences[4902]: Error loading /Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin/Contents/MacOS/TASCAM_US 122L_US144:  dlopen(/Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin/Contents/MacOS/TA SCAM_US122L_US144, 262): no suitable image found.  Did find:
                        /Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin/Contents/MacOS/TASCAM_US 122L_US144: no matching architecture in universal wrapper
    Jun  6 04:46:07 idiyot System Preferences[4902]: Cannot find function pointer CreateAudio for factory DB8AEA2A-E42F-11DA-B71D-000A95B009DC in CFBundle/CFPlugIn 0x400b38f00 </Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin> (bundle, not loaded)
    then after, i do the same with var/log/secure.log
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in od_record_check_pwpolicy(): retval: 0
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in od_record_attribute_create_cfstring(): returned 2 attributes for dsAttrTypeStandard:AuthenticationAuthority
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Establishing credentials
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Got user: alicankaralar
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Context initialised
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Got euid, egid: 0 0
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done getpwnam()
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done setegid() & seteuid()
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): pam_sm_setcred: krb5 user alicankaralar doesn't have a principal
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done cleanup3
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done seteuid() & setegid()
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done cleanup4
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): pam_sm_setcred: ntlm
    Jun  6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): pam_sm_setcred: no domain found skipping
    Jun  6 04:48:29 idiyot com.apple.SecurityServer[29]: UID 501 authenticated as user alicankaralar (UID 501) for right 'system.preferences.accounts'
    i tried repairing disk, permissions, both in system and recovery volume, and i just upgraded to 10.7.4, but the problem was present in 10.7.3, i noticed it two days ago and i just upgraded hoping that would solve the problem.
    edit: i have found out that my problem is best described here, not the real concern of the OP but at the 4th option they say its a netinfo database problem, and diagnostics are the same problems that occur to me of that option but the system they're talking about is 10.1.5, i guess things have changed since then, but the problem is the same . http://macosx.com/forums/mac-os-x-system-mac-software/20630-cant-click-click-loc k-make-changes-button-when-installing.html
    hope you can help
    thanks in advance

  • Can't click the lock to make the changes, can't install, can't uninstall

    HELP!
    Help! I have tried everything in the other threads and still not working. I have deleted the file from ByHost preferences folder (which just keeps returning), still can't unlock the lock on my admin account, and can't update or install any apps at all, including the software updater for 10.6.1. It just freezes with no Admin Password box - the same error a lot of people are reporting. I need another solution!
    Now it's just started saying:
    Software Update Can't Check for updates because of a network problem.
    Please help.

    Ok, I've just found another solution. I removed the files from the ByHost folder, then I rebooted in safe mode (holding Shift). This then allowed me to unclick and reclick the lock. And now all my updates are going through!

  • Clicking the lock does not work HELP

    clicking the lock at any kind of program does not work at all, not working in system pref,
    not working at ''get info'' window, not working in any other kind of lock, i tried defragging via idefrag but that couldn't work because it needed a lock to be opened as well, i can't move my files to some folders, getting the ''The operation can’t be completed because an unexpected error occurred (error code 100022).''
    plus when i log out, cannot log in because when i type my password it accepts it but then nothing happens, i had a root account as well but i can't enter it and can't create again because of the lock, but when i log in with guest account(no pass required) i can make changes via clicking the lock and filling in admin username and password in system preferences. and i created a new admin account in guest account by filling admin info for authorization in system preferences > users&groups , set no password, logged out but could not log into that account as well. my system is set to login to my account when the system starts. so thats how i can use the computer

    Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding, you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
    Briefly, you need to delete the following file:
    /var/audit/current
    If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
    Step 1
    Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
    Step 2
    When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
    rm /var/audit/current
    You must type the command exactly as given. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be.
    Press the return key. You’ll get an error message about a “read-only filesystem” below what you entered. There must be no other error message. If there is, try again until you get it right. You’ll continue to get the read-only error.
    You might get the error “No such file or directory,” even if you entered the command correctly. If you’re sure that’s the case, stop and post again.
    Step 3
    Once you’ve taken steps 2, and received the expected error messages, enter the following command:
    mount -uw /
    Again, you must get it exactly right. This time, there should be no output at all. If there is, you mistyped the command, or something else is wrong.
    Step 4
    When you’ve taken step 3 with no error message, press the up-arrow key until the command from step 2 (rm …) reappears. If you got everything right on the first try, you’ll need to press the key twice. Make sure the command is correct, then press return again. There should be no output. If there is any, make a note of it and post a reply.
    Step 5
    Enter the command:
    exit
    Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
    Credit for this solution is due to ASC user AnthonyTW.

  • I can't sync my iPod classic any longer to itunes on my iMac because it tells me I no longer have the priviledge to make changes? does anyone have a solution to this?

    I can no longer sync my iPod classic to my itunes on my iMac because I'm told I no longer have the priviledge to make changes? any ideas?

    Hello Zabagon,
    I was looking through our resources for information based on what you are describing here. I found an article that may just get you back up and running, called iTunes: Missing folder or incorrect permissions may prevent authorization found here http://support.apple.com/kb/TS1277.
    Symptoms
    With Mac OS X, the Shared folder is required to authorize your iTunes Store purchases. With Windows the iTunes folder is also required. If either of these folders are missing or have incorrect folder permissions, you may notice one of the following symptoms:
    You are unable to complete a purchase from the iTunes Store.
    You are told that you do not have permission to modify your iTunes Media folder when downloading from the iTunes Store.
    You cannot play content you purchased from the iTunes Store.
    An alert appears with the following text:"There was an error storing your authorization information on this computer. The required directory was not found or has a permission error."
    Resolution
    Collapse All | Expand All
    Mac OS X
    Log in to your computer using an administrator account.
    In the Finder, choose Go to Folder from the Go menu.
    Type: "/Users" (without quotes) and click Go.
    Take care,
    Sterling

  • How to fix a -61 error on iTunes? (I do not have the privilege to make changes)

    I got a new iMac. When I try to download songs on iTunes, it comes up that I do not have the privilege to make changes (-61 error). How do I fix this?

    Um, it is difficult to be more specific than the link I posted, completely with nice picture of what things should look like .  You get info on the iTunes folder and click the little triangles next to your name until the read and write combination appear, then apply to enclosed items, then close the window.

  • "Error has occurred... You do not have the privilege to make changes."

    When I try to import anything into my library, I get this error message-
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    My i Tunes library is located in an external hard drive, but this has caused no problems before, nothing has changed in my system.
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    Found someone else replying to a similar problem and this is what they said...Not sure if this will help but I am trying!
    (Thanks to JollyGiant)
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    in finder, right-click on it and get info. unlock the little padlock (you may have to enter your admin password) and change the permission settings. next, click on the little gear-shaped icon and apply to enclosed items like so
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    Message was edited by: R94N

  • IPad 3 syncing issue on iOS6 - "You do not have the privilege to make changes"

    I have updated my ipad 3  to iOS6 and now it is coming up with the following warning message when i try to sync "The iPad cannot be synced. You do not have the privilege to make changes" also it is not recognised wirelessly under devices, I have to connect with the usb cable.
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    Finally managed to get this sorted, i noticed that it was at the point of the photos backing up i was getting the warning message so decided to try a few things,
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  • I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

    I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

    Hi rgarden95,
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  • "You do not have the privilege to make changes."

    When I try to download songs I've purchased from iTunes, I get an error saying, "You do not have the privilege to make changes."  It's like the iTunes store thinks I'm trying to download the music to another account, but it's not.  Any ideas? 

    Well mine is now ok.
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  • IPhone Stopped Syncing: "you do not have the privilege to make changes"

    My iPhone suddenly stoped syncing and iTunes gives the error message: "you do not have the privilege to make changes"
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    Well mine is now ok.
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    Makes me happpy, as my next step was to factory reset the phone.
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  • The iphone cannot be synced you do not have the privilege to make changes

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    Well mine is now ok.
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