Click Thru Destination from Third Part Website Metrics

Question

Hi,
I was interested if anyone has successfully seen metrics for click thru destinations using web advertisements. I can create the campaign schedule (Internet Advertisement) and create the content and get the tracking URL. However, after clicking on the link (tracking url) and viewing the Report in the Campaign Workbench for the campaign schedule nothing appears. I am not sure if this is a bug or not. I am running 11.5.10.2 (haven't applied any marketing patches).
Thanks in advance for any help,
Mike

Answer 1

Hi Lauren,
Good questions! A few of my friends recently changed carriers too, so I can imagine how anxious you must feel to find answers.
When changing from one carrier to another, consumers have the option of keeping their existing telephone number. This isn't required, however, and customers can sign up for a different telephone number with their new carrier if they so choose. Regardless of where you purchase your phone -- at one of our U.S. retail stores or on BestBuy.com -- we'll do all the necessary legwork to ensure your account is set up with your preferred carrier as well.
As far as activation is concerned, it depends on how your order is fulfilled. If you place an order on BestBuy.com for store pickup or make your purchase in-store, then the phone is activated at the time of pickup. If you choose home delivery, then the phone is registered to your account prior to shipment. Some additional steps may still be necessary upon arrival, but instructions will be included in the box with your new phone. Many carriers also offer delayed activation services for the holiday season. but it's my understanding these options are only available in-store at the current time.
Let us know if you have any other questions!
Aaron|Social Media Specialist | Best Buy® Corporate
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