Click to call crashing and freezing pages

Since I upgraded to version 6.3.0.105, skype click to call keeps freezing pages and I get crash messages. This is happening in Chrome and explorer

Dear Readers,
Here is my idea: ensure you are using the latest and greatest Chrome.
Then, download and install the latest and greatest Click-to-Call (an update was issued late last week - so as of Friday, 16 August 2013, this thread is out-of-date).
Finally, ensure the C2C extension is enabled in Chrome.
Eureka! Look up your favourite mall store directory, and check out the blue S beside the highlighted numbers. It works!
Mine has never crashed.
@CarlDrogo: If after having checked my points, above, please post back with the error messages or any other clues - I am on Windows 7. Screen shots would be ideal, as long as no personally identifiable information is revealed. Thanks!
Cheers,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

Skype's Click-to-call crashing & clashing with web...

Hi,
I'm working on implementing a WYSIWYG editor to one of my sites. Sadly, Skype's Click-to-call plugin wreaks havoc with it (tested on Chrome).
Steps to reproduce:
1. Load Chrome with Click-to-call installed.
2. Go to http://jsfiddle.net/gabito/jnSPf/6/
3. Starting typing some text in the right window and observe how the browser crashes and the height of the textarea is completely wrong (since node.offsetHeight and node.clientHeight are both being returned as 0).
4. Disable Click-to-call, reload the same page and watch how it all works nicely.
The code that's causing the crash with Skype is adding an element to the DOM, measuring it for resize and removing it again. Whilst this isn't the most efficient code, it shouldn't cause the browser to crash like this, and it doesn't unless Skype Click-to-Call is installed. Since Skype is a popular plugin that many users will have installed, this presents a problem for us.

Hi Claudius,
Firstly, thanks for the reply. I too am using Chrome 24 and Skype Click to Call 6.6.
The crashing doesn't seem to occur every time but happens often enough to be worrying. Basically, try refreshing the page and typing some text into the box on the bottom right window (where the image is placed).
The other issue which I mentioned - the size of the text box being measured wrong - occurs every time without fail.
Without Skype: (i.e. how it should look)
With Skype (height calculated incorrectly):
This is the message when it crashes:
To clarify: there are no other extensions enabled when reproducing this error, other than Click-to-Call.

The newest version of firefox keeps crashing, and freezing. I can't figure out why.

I downloaded the latest version and suddenly it keeps crashing and freezing on me. Now I can't get it to load at all.

You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
If you can start Firefox in Safe mode then try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports

My iPad air keeps crashing and freezing when browsing the internet . Please help :(

My husband and I updated to the new OS. Now our iPad Air's keep crashing and freezing whilst browsing the internet. We have done a reset and swiped away pages but nothing is helping. Its very frustrating Can anyone help? Thank you Jo

Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, confirm that this is what you did for a "reset." Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, since you have IOS-7, read this.

Skype click to call crashes

I Have the Extension Enabled But It Keeps Crashing? How Can It Be Fixed So I can use it? I had to Uncheck Enabled to Stop it From Crashing GOOGLE CHROME

Offering an opposite view: I make great use of C2C, and just happen to be one of those who uses FireFox and Internet Explorer rather than Chrome. I make great use of C2C, and am hoping current compatibility issues as at the time I am typing this message are soon to be resolved. (I miss C2C and never experienced any issues in using it.)
Update!
http://community.skype.com/t5/Other-features/click-to-call-crashes-my-browsers/m-p/1807427/highlight...
A new version of the Click-to-Call add-on was issued on 16 August 2013, making this thread outdated.
Please try these steps, and if Click to Call is still not functioning as expected or if you encounter other problems, please start a new thread (line of conversation:
Ensure your browsers are updated.
Download and install the newest Click-to-Call (version 6.11...)
Remember to enable the add-on in your browsers.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Imac keep crashing and freezing up when I open browsers and program

Hi, I have some problems for my Imac. I don't know why when I open my browsers and some program keep crashing and freezing up.
Any one can help this problem? Or should I follow any step can solve this problem? Thanks a lot!
Zack

Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

My blackbery 9860 crashed and freeze quite a lot

hello blackberry support.. i hope you can help me...
my blackberry 9860 crash and freeze quite a lot and it's annoy me..
i have the bundling OS which is 7.0.0 bundle 2395
i still have 93.9 mb of application storage...
2.2 gb of built in storage
and 97.2 mb from media card...
what should i do to get rid of the crash and freeze??

Hi and Welcome to the Community!
Finding out what is wrong is a matter of deduction...there may be a badly behaving add-on app causing it. There may be corruption in your OS. There may be a hardware level issue. You may be leaving too many apps open. Some apps may have memory leaks. The OS level you are using may have a memory leak. Many possibilities exist...so it's a matter of deduction for you to figure it out.
I would suggest starting with a clean OS reload. At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PPro CC14 won't stop crashing and freezing only minutes after editing commences...

I seem to have tried everything to fix the issue but PPro CC14 won't stop crashing and freezing only minutes after editing commences. I am working on a Mac and have just updated to Mavericks as a final attempt to help solve the problem. I have tried calling Adobe but their phone support in Australia is shocking. I have resorted to posting here but haven't had any help yet. I really need to sort this issue out ASAP.

Its it possibly related to your graphics drivers? Seems similar to something I was experiencing that was resolved by updating my nvida cuda drivers (see thread link). I also started running activity monitor to keep track of the memory and processor use. That said after solving the problem by updating my drivers and switching to the CUDA acceleration, on occasion I get into ruts where it opens and freezes all the time. It does seem helpful to try and reduce project size if possible - I normal keep a track record of sequence revisions and such, but when possible it seems that clearing out as much as possible by deleting or project managing into a new project can help things run better.
Premiere CC Crash - 'Your Mac OS X startup disc has no more space available for application memory'

New to Apple TV - do they all crash and freeze like this?

I have had mine for about 10 days. I have had it freeze (and do the diagnostics/restart) about 15 times.
I am starting to get the hang of it. It seems to hate a bunch of my videos (encoded home movies mostly - used Handbrake and VisualHub's Apple TV setting). I can get it to crash 'on demand' on a few videos.
What gives with the crashing? Can't it just choke on a video and refuse to play? Many times the crashing does not seem to be specific to a video though.
I have tried the diagnostics - it reported that it was fine. I tried the system restore .. still having trouble. I am thinking if I restore it again I should stick to the first firmware (ie: not update). Might that help?
Things are working better with the sync'ing now that I know that iTunes must be open - and I disabled the Windows 7 firewall rather than just poking the hole for the port Apple was requesting.
Anyway - I am really disappointed. The iPhone remote is great, I love having my iTunes library in sync - but lack of 1080p and these crashes are driving my family crazy. I am probably gonna return it, but hoping for some ideas...

do they all crash and freeze like this?
No, they don't.
Take a look at this document to see what formats are supported and how to properly convert them.
http://support.apple.com/kb/HT1532
This next document is very specific as to the formats that will play.
http://support.apple.com/kb/SP19
iTunes has the ability to convert movies to the proper format. So does Quicktime Pro. For the record, though, I have converted a number of videos using the Mac version of Handbrake and have had no issues what-so-ever playing those files.
Message was edited by: lkrupp

Crashes and Freezes - too many to count in the last 48 hours

I generally Love Premiere and the whole CC suite. But this week the program continually freezes and just stops functioning. I've restarted both the program and my computer at least 20 times in the last 48 hours... you can how this is impacting my time and deliverable... which is due today BTW. I've edited a ton of projects in premiere but lately it seems to be crashing and freezing ALOT. I'm a professional and my demands are professional. Its when my tools start to let me down that I become disappointed and discouraged.
My question is WHY?
I would think that by now Premiere would be rock solid. Why is it not?

I *think* I found one of the issues... Red Giant Universe plugins seem to freeze up the system. So I yanked them off all my timelines and the freezing seemed to stop.
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Windows 8.1 crashes and freezes

I am running Windows 8.1 on Samsung series 5 ultrabook equipped with:
- AMD A4-4355M processor
- AMD Radeon HD 7400G (integrated graphics)
Recently I have used samsung recovery tool and got my laptop to initial state(from the day of the first turn on), with the first start after recovering multiple actualizations were automatically downloaded and installed and everything was running smoothly
for a week or so. Problems occurred two days ago, when for no apparent reason my computer was crashing and freezing displaying wide vertical stripes of the colour that was dominating on the screen at the moment of crashing. Those crushes were occurring 3 to
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In my desperation I have recovered system one more time yesterday, during recovering process (lasting 20min) everything was ok, and after turning on the system everything is working UNTIL I open IE, then the same problem instantly occurres.

Hi Gbonaert,
This kind of issue might be caused by incompatible add-ons or corruption during update.
Reset Internet Explorer then check the issue again.
http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11
If the issue still persists
Try disable/removing add-ons in your Internet Explorer, or you also could start Internet Explorer under no add-on mode.
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11
Regards,
D. Wu
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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My iPad 1 has been crashing and freezing after completing the most recent ios updates, what could be wrong?

Can there be any person who can say that Apple treats customers as valuable persons ?
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The software company ran out of ideas to help me and suggested it might be damaged memory on my iMac.
Even though I have enough space on my existing memory chips I bought brand new and larger memory, but the problem persists.
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Click to call crashing and freezing pages

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