Click to call makes Internet Explorer crash

Since Messenger Live is going away soon, i reluctantly switched over to Skype and installed the optional Click to Call with it. After doing this IE kept crashing and I eventually got a message saying the Click to Call was causing the problem and i should update to the latest version. I tried updating and still had the problem so I uninstalled Click to Call. Evidently something was left behind because I na now having problems on particular sites when I try to log in and I am not having this problem when logging in to the same sites from other systems.
Does anyone have any tips on how to get rid of this completely other than backing up to a previous check point?
Solved!
Go to Solution.

JoeMccollough,
Try any of these methods.
Method 1
Reinstall latest Click to Call Plugin.
http://www.skype.com/go/getskype-skypetoolbar
Method 2
Reset IE.
Press WinKey + R to open the Run window
WinKey (the button is located between the left Ctrl and Alt with the Windows logo)
Type: iexplore.exe and press Enter
In IE, Click Internet Options >> Advanced >> Restore Advanced Settings >> Reset.
Mark Delete personal settings >> OK >> restart.
Method 3:
Uninstall Click to Call Plugin from the Control Panel.
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
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# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c9110f3, pid=2964, tid=3772
# Java VM: Java HotSpot(TM) Client VM (1.5.0_02-b09 mixed mode, sharing)
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# C [ntdll.dll+0x10f3]
--------------- T H R E A D ---------------
Current thread (0x02dd5a08): JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3772]
siginfo: ExceptionCode=0xc0000005, writing address 0x0727ff74
Registers:
EAX=0x00000000, EBX=0x2b3a44d0, ECX=0x0723f884, EDX=0x0727ff6c
ESP=0x0723f894, EBP=0x0723f8cc, ESI=0x0727ff58, EDI=0x0727ff6c
EIP=0x7c9110f3, EFLAGS=0x00010246
Top of Stack: (sp=0x0723f894)
0x0723f894: 6d0d7b09 0727ff6c 02dd5a08 02dd5ac4
0x0723f8a4: 6d0c7ea3 02dd5a08 2ab51d70 2b3a44d0
0x0723f8b4: 20aeb258 00000000 0723f8a8 0723fde4
0x0723f8c4: 6d0f3240 00000000 0723f900 0434899c
0x0723f8d4: 02dd5ac4 0723f910 00000001 20aeb258
0x0723f8e4: 0723f8dc 00000000 0723f910 2b3a5430
0x0723f8f4: 00000000 2b3a44d0 0723f910 0723f930
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0x7c9110e3: 24 00 00 00 00 90 90 90 90 90 8b 54 24 04 33 c0
0x7c9110f3: ff 4a 08 75 26 89 42 0c f0 ff 4a 04 7d 03 c2 04
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j sun.awt.windows.WComponentPeer.disposeImpl()V+23
j sun.awt.windows.WObjectPeer.dispose()V+42
j java.awt.Component.removeNotify()V+211
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Frame.removeNotify()V+51
j java.awt.Window$1DisposeAction.run()V+105
j java.awt.Window.doDispose()V+16
j java.awt.Window.dispose()V+1
j sun.awt.AppContext$4.run()V+16
J java.awt.event.InvocationEvent.dispatch()V
J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
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j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
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V [jvm.dll+0x817b9]
V [jvm.dll+0x81516]
V [jvm.dll+0x9c1d6]
V [jvm.dll+0xfeeab]
V [jvm.dll+0xfee79]
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j sun.awt.windows.WComponentPeer.disposeImpl()V+23
j sun.awt.windows.WObjectPeer.dispose()V+42
j java.awt.Component.removeNotify()V+211
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Frame.removeNotify()V+51
j java.awt.Window$1DisposeAction.run()V+105
j java.awt.Window.doDispose()V+16
j java.awt.Window.dispose()V+1
j sun.awt.AppContext$4.run()V+16
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J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
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j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
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--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0428a708 JavaThread "Thread-17" [_thread_blocked, id=3088]
0x0430c3d8 JavaThread "TimerQueue" daemon [_thread_blocked, id=2196]
0x07312d40 JavaThread "Thread-16" [_thread_blocked, id=236]
=>0x02dd5a08 JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3772]
0x04229bd8 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3456]
0x04221440 JavaThread "AWT-Shutdown" [_thread_blocked, id=1664]
0x0430b290 JavaThread "TimerQueue" daemon [_thread_blocked, id=3372]
0x073f5cd0 JavaThread "TimerQueue" daemon [_thread_blocked, id=3964]
0x042253e8 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2312]
0x04221870 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2732]
0x04220420 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2720]
0x02e530c8 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3336]
0x02d96ce8 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2276]
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0x02dbfd60 JavaThread "Finalizer" daemon [_thread_blocked, id=2284]
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0x02e13418 VMThread [id=2316]
0x02e03e58 WatcherThread [id=1916]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 576K, used 168K [0x20ad0000, 0x20b70000, 0x21230000)
eden space 512K, 24% used [0x20ad0000, 0x20aefd40, 0x20b50000)
from space 64K, 64% used [0x20b60000, 0x20b6a598, 0x20b70000)
to space 64K, 0% used [0x20b50000, 0x20b50000, 0x20b60000)
tenured generation total 1408K, used 1278K [0x21230000, 0x21390000, 0x26ad0000)
the space 1408K, 90% used [0x21230000, 0x2136faa0, 0x2136fc00, 0x21390000)
compacting perm gen total 8192K, used 1917K [0x26ad0000, 0x272d0000, 0x2aad0000)
the space 8192K, 23% used [0x26ad0000, 0x26caf540, 0x26caf600, 0x272d0000)
ro space 8192K, 62% used [0x2aad0000, 0x2afd8018, 0x2afd8200, 0x2b2d0000)
rw space 12288K, 46% used [0x2b2d0000, 0x2b85c620, 0x2b85c800, 0x2bed0000)
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0x00400000 - 0x00419000      C:\Archivos de programa\Internet Explorer\iexplore.exe
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0x77f40000 - 0x77fb6000      C:\WINDOWS\system32\SHLWAPI.dll
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0x60000000 - 0x6001e000      C:\ARCHIV~1\Google\GOOGLE~1\GoogleDesktopAPI2.dll
0x62000000 - 0x62034000      C:\ARCHIV~1\Google\GOOGLE~1\GoogleDesktopResources_es.dll
0x77230000 - 0x772ce000      C:\WINDOWS\system32\urlmon.dll
0x77fc0000 - 0x77fd1000      C:\WINDOWS\system32\Secur32.dll
0x779f0000 - 0x77a45000      C:\WINDOWS\System32\cscui.dll
0x765b0000 - 0x765cd000      C:\WINDOWS\System32\CSCDLL.dll
0x778f0000 - 0x779e7000      C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x1000e000      C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000      C:\WINDOWS\system32\MSVCR71.dll
0x01060000 - 0x01070000      C:\ARCHIV~1\FlashGet\jccatch.dll
0x76980000 - 0x76a31000      C:\WINDOWS\system32\SXS.DLL
0x011b0000 - 0x0123c000      C:\WINDOWS\system32\shdoclc.dll
0x01240000 - 0x01516000      C:\WINDOWS\system32\xpsp2res.dll
0x75dd0000 - 0x75e61000      C:\WINDOWS\system32\mlang.dll
0x71a50000 - 0x71a5a000      C:\WINDOWS\system32\wsock32.dll
0x71a30000 - 0x71a47000      C:\WINDOWS\system32\WS2_32.dll
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0x43000000 - 0x43005000      C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopNetwork1.dll
0x44000000 - 0x4401a000      C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopNetwork2.dll
0x719d0000 - 0x71a10000      C:\WINDOWS\system32\mswsock.dll
0x66740000 - 0x66799000      C:\WINDOWS\system32\hnetcfg.dll
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0x76630000 - 0x766e4000      C:\WINDOWS\system32\USERENV.dll
0x71a10000 - 0x71a18000      C:\WINDOWS\System32\wshtcpip.dll
0x77c40000 - 0x77c63000      C:\WINDOWS\system32\msv1_0.dll
0x76d20000 - 0x76d39000      C:\WINDOWS\system32\iphlpapi.dll
0x72250000 - 0x72255000      C:\WINDOWS\system32\sensapi.dll
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0x746b0000 - 0x746fb000      C:\WINDOWS\System32\MSCTF.dll
0x76340000 - 0x7635d000      C:\WINDOWS\system32\IMM32.DLL
0x325c0000 - 0x325d2000      C:\Archivos de programa\Microsoft Office\OFFICE11\msohev.dll
0x75c00000 - 0x75c6e000      C:\WINDOWS\System32\jscript.dll
0x67310000 - 0x6734f000      C:\WINDOWS\System32\iepeers.dll
0x72f80000 - 0x72fa6000      C:\WINDOWS\System32\WINSPOOL.DRV
0x45000000 - 0x4500c000      C:\Archivos de programa\Google\Google Desktop Search\gzlib.dll
0x75d50000 - 0x75dc1000      C:\WINDOWS\System32\mshtmled.dll
0x71aa0000 - 0x71ab2000      C:\WINDOWS\system32\MPR.dll
0x75f10000 - 0x75f17000      C:\WINDOWS\System32\drprov.dll
0x71bb0000 - 0x71bbe000      C:\WINDOWS\System32\ntlanman.dll
0x71c70000 - 0x71c87000      C:\WINDOWS\System32\NETUI0.dll
0x71c30000 - 0x71c70000      C:\WINDOWS\System32\NETUI1.dll
0x71c20000 - 0x71c27000      C:\WINDOWS\System32\NETRAP.dll
0x71b90000 - 0x71ba3000      C:\WINDOWS\System32\SAMLIB.dll
0x75f20000 - 0x75f29000      C:\WINDOWS\System32\davclnt.dll
0x72ca0000 - 0x72ca9000      C:\WINDOWS\system32\wdmaud.drv
0x77ba0000 - 0x77ba7000      C:\WINDOWS\system32\midimap.dll
0x76ee0000 - 0x76f07000      C:\WINDOWS\system32\DNSAPI.dll
0x76f80000 - 0x76f86000      C:\WINDOWS\system32\rasadhlp.dll
0x6c2c0000 - 0x6c2f5000      C:\WINDOWS\System32\dxtrans.dll
0x76ae0000 - 0x76af1000      C:\WINDOWS\System32\ATL.DLL
0x6d940000 - 0x6d94a000      C:\WINDOWS\System32\ddrawex.dll
0x736e0000 - 0x73729000      C:\WINDOWS\System32\DDRAW.dll
0x73b40000 - 0x73b46000      C:\WINDOWS\System32\DCIMAN32.dll
0x6c300000 - 0x6c35a000      C:\WINDOWS\System32\dxtmsft.dll
0x6d590000 - 0x6d5a1000      C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
0x5f1f0000 - 0x5f207000      C:\WINDOWS\system32\OLEPRO32.DLL
0x6d400000 - 0x6d417000      C:\Archivos de programa\Java\jre1.5.0_02\bin\jpiexp32.dll
0x76f70000 - 0x76f78000      C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d468000      C:\Archivos de programa\Java\jre1.5.0_02\bin\jpishare.dll
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0x6d280000 - 0x6d288000      C:\ARCHIV~1\Java\JRE15~1.0_0\bin\hpi.dll
0x76bb0000 - 0x76bbb000      C:\WINDOWS\system32\PSAPI.DLL
0x6d610000 - 0x6d61c000      C:\ARCHIV~1\Java\JRE15~1.0_0\bin\verify.dll
0x6d300000 - 0x6d31d000      C:\ARCHIV~1\Java\JRE15~1.0_0\bin\java.dll
0x6d630000 - 0x6d63f000      C:\ARCHIV~1\Java\JRE15~1.0_0\bin\zip.dll
0x6d000000 - 0x6d166000      C:\Archivos de programa\Java\jre1.5.0_02\bin\awt.dll
0x738c0000 - 0x73990000      C:\WINDOWS\system32\D3DIM700.DLL
0x6d240000 - 0x6d27d000      C:\Archivos de programa\Java\jre1.5.0_02\bin\fontmanager.dll
0x6d1f0000 - 0x6d203000      C:\Archivos de programa\Java\jre1.5.0_02\bin\deploy.dll
0x6d5d0000 - 0x6d5ed000      C:\Archivos de programa\Java\jre1.5.0_02\bin\RegUtils.dll
0x6d3e0000 - 0x6d3f4000      C:\Archivos de programa\Java\jre1.5.0_02\bin\jpicom32.dll
0x6d4c0000 - 0x6d4d3000      C:\Archivos de programa\Java\jre1.5.0_02\bin\net.dll
0x6e9c0000 - 0x6e9cc000      C:\WINDOWS\system32\corpol.dll
0x73250000 - 0x73255000      C:\WINDOWS\system32\SOFTPUB.DLL
VM Arguments:
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java_command: <unknown>
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PATH=C:\ARCHIV~1\Java\JRE15~1.0_0\bin;C:\Archivos de programa\Internet Explorer;;c:\oracle\ora92\bin;C:\Archivos de programa\Oracle\jre\1.3.1\bin;C:\Archivos de programa\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Archivos de programa\Symantec\pcAnywhere\;.
USERNAME=avazquez
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht
Memory: 4k page, physical 523760k(223540k free), swap 1279236k(963540k free)
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images.
And actually it works fine with the videos too, when using
Firefox, but when I test the page on Internet explorer it just
doesn’t work!
On principle let me describe how it´s supposed to work,
a thumbnail when clicked sends an id number to javaScript using
ExternalInterface.call(“myFunction”,myId); -I´m
using AS3 for the swf´s-
the javaScript file has already loaded (ever since$(
document).ready) a XML file which uses to match the id with a file
and the description, if the item to show it´s a video, then it
creates a variable which holds a string with the proper html to
embed a swf (a swf movie player that resides just next to the HTML
file), when loaded, the swf movie player uses
ExternalInterface.call() to ask for the source of the video that
has to play, and that function is as follows:
setVideo: function(){
alert("hola");
return comun.miVideo;
(The alert(“hola”); is just to test that the
function is being called), which it is, but it returns null as a
value instead of the proper string, and this happens only on
internet Explorer, but works correctly on Firefox.
I´ve been reading all day about the subject and found a
few interesting things, which though have made me narrow my
problem, they haven´t just provided me with a solution, what I
found so far:
-I must have in account flash security issues: Checked (my
actionScript follows:)
import fl.video.*;
import flash.external.ExternalInterface;
flash.system.Security.allowDomain("*");
var vid:FLVPlayback = this.miPlayer;
vid.source =
flash.external.ExternalInterface.call("comun.setVideo");
-ExternalInterface and Internet explorer don´t work
properly when tested locally: Checked (I have a server on my PC and
I´m testing the site as well in the above direction).
-The object tag holding the swf must have a proper id
attribute: Checked.
-It´s super important the way the object tag is formed:
Checked, and I also tested the tag separately (I put it directly in
the HTML instead of adding it via javaScript) and it worked as
expected in both Firefox and Internet Explorer, which leads me to
believe:
-I read somewhere that if you add the object tag by using
innerHTML or appendChild, returning values from javaScript to swf
won´t work, but I couldn´t find an explanation nor a
solution.
Well, as I said now I´ve been looking all day for an
answer, so I really hope you can help me or give me some advice on
the subject, thank you so much for your time!

Hi! it solved itself !! (nahh, I wish), but it indeed had a
solution, it was something quite simple, and I don´t really
understand why it was not working in the first place, but here is
the thing:
I´m learning jquery and this is the first proyect
I´m officially using it, so I was using
$('#myDIV').append("string"); to embed the swf, (and it was working
perfectly on Firefox), so since I had narrowed my problem to those
lines, I decided to try some good-old-fashioned-javaScript and
changed it for: var myDiv =
document.getElementById('thatParticularDiv'); myDiv.innerHTML =
('string'); and it worked both in Firefox and IE !!!!!! :)
I´m quite happy about it, and if someone knows
what´s the issue with my jquery approach I would love to hear
it. THANKS !!

Firefox and Internet Explorer crashes on startup

Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode.
bp-564f7898-b699-45de-83c6-5c8912130324

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
Try to update the graphic display driver.
*https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers

Adobe Reader / Internet Explorer crashes on Terminal Server

I have several Microsoft Server 2008 R2 SP1 terminal server that is used by dozens of users who use Internet Explorer(v8) to view PDF files using IE adobe reader plug-in. There are over 1000 acrord32.exe crash events in less than 60 days.
Adobe Reader version 10.1.1 is installed.
The faulting module is typically but not always Spelling.api. Other faulting modules include: AcroRd32.dll, AcroForm.api, Annots.api
Event Log details:
Faulting application name: AcroRd32.exe, version: 10.1.1.33, time stamp: 0x4e64e4e2
Faulting module name: Spelling.api, version: 10.1.1.33, time stamp: 0x4e64f8f9
Exception code: 0xc0000005
Fault offset: 0x0002525a
Faulting process id: 0x99ec
Faulting application start time: 0x01cccadf83d9d165
Faulting application path: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Faulting module path: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\plug_ins\Spelling.api
Report Id: d874c279-36d2-11e1-9eeb-02bf0a05007c
What could be causing this to crash so frequently? What can I do to fix this?

Hi Michaeld71937612,
Try terminating the 'process Tree' using Task Manager then restart Adobe Reader, and check the CPU Usage again.
Please make sure that there are no other instances of Acrobat running on your system once you end Task.
I would also recommend you to check for malicious activity on your system using a reputed Antivirus/Security software.
Regards,
Rahul

Can't click on hyperlinks in internet explorer

When we open a pfd in internet explorer, we can't click on the hyperlinks.
Strangely, we can click on them and open them in firefox and if the pdf's are downloaded (even from IE), the hyperlinks do work.
Does anyone know why we can't click on the hyperlinks in IE and how we can solve this problem? Unfortunatally, we cannot ask our recipients to open the documents in firefox or to download them.
Many thanks,
Gert

Thank you.
These are the versions
Adobe reader 10.0
IE 9.0.8112.16421 (64-bit edition) + updates 9.0.12
I suppose the problem situates in IE because the PDF also works on other browsers as chrome.

Flash32-11-3-300-268.OCX Internet Explorer crashes

My Internet Explorer is constantly crashing with the error: "Internet Explorer has encountered a problem with an Add-on and needs to close. The following Add-on was running when the problem occurred: Flash32-11-3-300-268.OCX ".
I am running: Internet Explorer 7
Flash 11,3,300,268
I tried upgrading to Internet Explorer 9, but due to some conflicts with some of my devices, I had to go back to 7 (this was months ago). The Flash error just started recently and installing the latest Flash Upgrade (automatic updates) did not correct the problem...
Any suggestions?

Sorry you're going through this. We'd definitely like to know more and if you're up for it, we'd encourage you to submit a bug report. See the following link for details.
How do I report a Flash Player crash to Adobe?
Do these crashes occur at specific times? Are you watching video, playing games, etc? If it's video related, please check out this page for possible solutions.
http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
If none of this helps, I'd recommend either installing our 11.4 beta to see if the problem has been fixed or rolling back to a previous version until this can be addressed.

Internet explorer crashing-

My mom has a iMac g4 1 GHz 768 MB 80 GB. Everytime she tries to open internet explorer it quits. what to do?!?

Silly Rabbit,
Typically I'd agree with that statement. Though take a look at my Mac Browser FAQ if you want to discover how to spoof websites into believing you are using Internet Explorer, or what other browsers exist other than Explorer which might work, or what to do about websites which insist on Explorer:
http://www.macmaps.com/browser.html
That's why I wanted to see if we could at least help solve the problem of Explorer not working on the machine, since it does offer the ability to browse certain websites which Safari can't.
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

.png and Internet Explorer Crashes

My website also causes internet explorer to crash (mattersmostmedia.org) as others have reported.
Someone also mentioned that it is because iweb exports to .png files that can't be read by IE.
Is there any way to change that? It is slightly crucial that IE can access my site.
Thanks

Dan,
I posted this same note under the topic "Crashes internet explorer on Windows XP". I had a very similar problem, and I have resolved my issue. Here is the same note, I hope it helps you as well.
Hi,
I have resolved my crashes - here is how i did it. I spoke to Apple Support, they were nice, but not able to help me. They said it was really Microsoft's fault. Doesn't really matter whose fault it is, since IE on the PC is what most of the world and for me, it is really 98% of my customers and target market, so its gotta work for that platform.
Jdang's previous post regarding offending PNGs provided me the hint. I decided to rebuild my site, one graphic at a time, and post, and test on a PC running IE until i found the offender. In my case, i was using lines, dotted style, running vertically as well as horizontally to give my page some spatial separation. Those lines were the offenders in my case - took them off and the site works perfectly on IE for the PC.
my site is: http://www.leadline.com (I forward my domain with a mask to it)
or: http://web.mac.com/pthean/iWeb/LL/Home.html
Took me 2 hours to rebuild it piece by piece and test - so it really does not take that long. You just need to borrow a PC, upload after every new object and test. Once I found the offending graphic, I got braver and put up whole pages before I tested. As long as you can track yourself so that you know what to reverse back to in the event of IE crashing, you can find the offender rather easily (though painfully).
Cheers!
Powerbook G4 Mac OS X (10.4.4)

Internet Explorer Crashes with Windows 7 64 bit

Internet Explorer has constantly crashes with my Windows 7 64 bit Home Premium system. I have tried every troubleshooting method there is and it still crashes. I tried uninstalling the Windows update and it was wiped out so I did a system restore.
I still don't feel safe. Any more solution I could try?

Hi,
You can try the following suggestions to check if the problem be solved:
Try to run IE in
No Add-ons.
Try to restore IE setting.
Try to use
Fix It tool.
Try to use
MSE to scan your system.

Crashing at startup, Internet explorer crashes also. Been to adobe before.

I was attempting to contact Adobe. Have had a lot of problems with their program since Jan. 2010. Cannot open any Adobe files, and I was looking for a phone number, closed their site. A Mozilla box opened to update, I clicked on it and after that I could not get on the Internet. That was Thursday Aug. 5, 2010 around 5:03PM Central Time. Also, Internet Explorer will not open. We have recently changed to ATT-U Verse. Spoke w/them today, sending a tech out tomorrow morning. Possibly a line problem? System is hard wired.
Firefox nor Internet Explorer are listed on Ad/Remove in Control Panel. Did I have a bogus Update box?

Hope you didn't get this: http://www.f-secure.com/weblog/archives/00001997.html

Click to call makes Internet Explorer crash

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