Click to Call Release 8.0 working with CUCM 9.0?
Hi
The title pretty much says it all
I'm following the installation guide for Click to Call 8.0 here
http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/install/guide/c2c_install.html
But I have CUCM 9.0 and I can't find any info on whether this should work.
Webdialer is fine and I can make calls. But when trying to configure Click to Call on a PC I get stuck at an error message "Enter your Cisco Unified Communications Manager account information."... even though I have...
Thanks in advance for your help
Regards
Tim
Hi Tim,
From the release notes it looks like you would need 8.1
Here's the 8.0 requirements;
Server Requirements
Item Requirement
Cisco Unified Communications Manager
•Cisco Unified Communications Manager version 6.x, 7.x, or 8.x, or Cisco Unified Communications Manager Business Edition version 7.x or 8.x.
http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/release/ReleaseNote_c2c.html
And the 8.1 requirements;
Server Requirements
Item Requirement
Cisco Unified Communications Manager
Cisco Unified Communications Manager version 6.x, 7.x, 8.x, 9.x or Cisco Unified Communications Manager Business Edition version 7.x or 8.x.
http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.1/CLIK_BK_CDBC4962_00_click-to-call-release-notes_chapter_00.html#CLIK_TP_S86316AE_00
Cheers!
Rob
"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting"
-Springsteen
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