Click to Call Widget 8.0 Outlook Phone Numbers

Hi,
I have a customer who is using the Click to Call 8.0 Widget.
They have contacts with the following numbers specified:
Business
Business 2
Mobile
Home
The Business, Mobile and Home numbers show up when I click the "Click to Call" toolbar button but the Business 2 number does not.
Is this a known limitation of the Click to Call widget? - if yes are there any workarounds?
On a related topic the C2C plugin seems to cause Outlook to crash on a few PC's. I am using the latest version available from the Cisco download site (8.0.2540.0).
This was released in July 2010. Does anyone have any suggestions for troubleshooting Outlook crashes? - there seem to be some Engineering Special versions mentioned on here - would it be worth asking TAC about these?

Hi James,
With regard to the Outlook Crash issue, you may be hitting the bug CSCtl57395 which is superceded by
CSCtj90662.
.This bug is superceded Though it is in "release pending" state, I could see a couple of customers being able to solve this issue with the latest ES published by TAC.
I would suggest you to open up a case with Cisco TAC and let them verify if you are hitting this bug.
Please rate helpful posts.
Regards,
Saurabh Agnihotri

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a phone is selected to use with the Click to Call application.
This message is often presented unnecessarily when the ser invokes Click to Call but has not
entered their username and password into Click to Call Preferences then the user is
presented with the error "Click to Call cannot find Cisco IP Communicator. Please ensure
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* Windows XP - C:\Documents and Settings\[Windows User Account Name]\Application
Data\Cisco\Click to Call\Log
* Windows Vista - C:\Users\[Windows User Account Name]\AppData\Roaming\Cisco\Click
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samsa1mi <[email protected]> wrote:
> Thank you. That answers my question. I only have a few users that
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