Click to run causes mouse to be busy all of the time

My mouse icon is always busy and the reason is the click 2 run service. Click 2 run has the highest CPU use according to the task manager.
When I disable the click to run service using msconfig, I no longer get the spinning mouse and high CPU use and no Office programs will open as a result. Re-enabling the service returns to the state of high CPU use, busy mouse and working Office programs.
I can live with the high CPU but how do I stop the mouse from being busy. It is really annoying.
I am using Office 2013 on Win 8.1.

It happened from the moment I installed Office. I do not use OneDrive and syncing is paused. There are no pending uploads.
I do not have a fix but I do have a workaround. I followed the steps given in http://support.microsoft.com/kb/2813190 and that does stop the spinning wheel and the lowers the CPU. Unfortunately, the install never really gets past 79% complete (although
the installer says it is done) and so the workaround has to be applied after every reboot and stays stuck at 79%.

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Hdisk0 and hdisk1 is showing 100% busy most of the time

Hi,
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Regards,
Sajid

What OS ?
--AIX 5.3
What database version ?
--10.2.0.4.0
What kind of filesystem ?
Filesystem GB blocks Free %Used Iused %Iused Mounted on
/dev/hd4 1.00 0.95 6% 1975 1% /
/dev/hd2 4.00 1.45 64% 39807 11% /usr
/dev/hd9var 2.00 0.94 53% 577 1% /var
/dev/hd3 6.00 3.13 48% 4401 1% /tmp
/dev/hd1 1.00 0.90 11% 234 1% /home
/proc - - - - - /proc
/dev/hd10opt 0.25 0.18 29% 1284 3% /opt
/dev/fslv00 750.00 198.92 74% 1620391 4% /vol01
/dev/fslv01 460.00 200.18 57% 524775 2% /vol02
/dev/fslv02 185.00 44.46 76% 440425 5% /vol03
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rmsdb:/>lspv -l hdisk0
hdisk0:
LV NAME LPs PPs DISTRIBUTION MOUNT POINT
hd10opt 1 1 00..00..01..00..00 /opt
hd1 4 4 00..00..04..00..00 /home
lg_dumplv 8 8 00..08..00..00..00 N/A
hd5 1 1 01..00..00..00..00 N/A
hd8 1 1 00..00..01..00..00 N/A
hd6 77 77 00..77..00..00..00 N/A
hd2 16 16 00..00..16..00..00 /usr
hd4 4 4 00..00..04..00..00 /
hd3 24 24 00..00..24..00..00 /tmp
hd9var 8 8 00..00..08..00..00 /var
rmsdb:/>lspv -l hdisk1
hdisk1:
LV NAME LPs PPs DISTRIBUTION MOUNT POINT
hd10opt 1 1 00..00..01..00..00 /opt
hd1 4 4 00..00..04..00..00 /home
lv02 7 7 00..07..00..00..00 /mkcd/cd_images
loglv01 1 1 00..01..00..00..00 N/A
hd5 1 1 01..00..00..00..00 N/A
hd8 1 1 00..00..01..00..00 N/A
hd6 77 77 00..77..00..00..00 N/A
hd2 16 16 00..00..16..00..00 /usr
hd4 4 4 00..00..04..00..00 /
hd3 24 24 00..00..24..00..00 /tmp
hd9var 8 8 00..00..08..00..00 /var
What database processes are running ?
--As i observed while running oracle batch running
Did you look at memory and cpu and swap usage at the OS level ? Did you look at what OS process is using the most resource ?
--I use topas to look this but i did not get,How can i look what os process is using the most
resource?
Did you run a statspack or awr report on the database to identify what is running ?
--Nohting as Oracle support said
Regards,
Sajid

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Hi Buck614,
As Anthony stated, it is a patch to Lync 2013 client.
A few notes and the related KB for your reference. (Both updates are cumulative and contain all previously released fixes for Lync 2013.)
https://support.microsoft.com/en-us/kb/2889923
https://support.microsoft.com/en-us/kb/2889853
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for Business and the Lync client user interfaces for
Office 365 users and
Lync Server 2013 users.
Best regards,
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Need assistance creating applications with superseedence to uninstall Office 2010, Lync 2010 and then install Office 365 click to run 2013

We are getting ready in a few months to uninstall our locally installed Office 2010 and head to the cloud with Office 365 2013. I have created applications to uninstall Office 2010 and Lync 2010 and then added them to the supersedence tab for Office 365
office 2013 click to run with appv5.
When deploying the office 365 2013 application it does not uninstall office 2010 or lync 2010 with the supersedence. I am able to manually uninstall Office 2010 and Lync 2010 with the command lines I am using in the applications.
The application uninstall for Office 2010 is:
The application uninstall is an exe so I created an application, created a deployment type with the location of our Office 2010 admin point, installation program and uninstall program are set with the same line as I have tried to deploy it separately and
also as a supersedence in the Office 365 application setup.exe /uninstall ProPlus /config "\\sccmserver\share\Office2010\ProPlus.ww\silentuninstallconfig.xml. The silentuninstallconfig.xml was created from the original config.xml file and edited
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<Display Level="none" CompletionNotice="NO" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<OptionState Id="ProductFiles" State="Local" Children="force" />
</Configuration>
The detection method is the folder path to see that office 14 exists. When I deploy this the machines finish with success showing this exists, but does not uninstall Office 2010.
running the command line manually mapped to this location on a machine uninstalls office 2010 without issue.
Lync 2010 uninstall:
Lync is an exe so I am using the LyncSetup.exe /silent /uninstall. The application is in the supersedence tab for Office 365 2013. This never installs. If I create a softare distribution and deploy it on its own it uninstalls without issue.
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MS Office 15 (Office 365) was created with the click to run tool. I can install this with the application I created using the appv5 package created with the click to run tool. The issue is we need Office 2010 and Lync 2010 uninstalled first.
Having both versions of Office installed in test has caused issues where Office 15 365 will not list in add and remove programs and cannot be uninstalled even with the fix it article to remove office 2013.
I have looked at many articles and so far it is not working for us. Any help appreciated to get us to the cloud.
Thanks,
Brit

The applications I have for uninstall of office 2010 and Lync 2010 for some reason do not uninstall. Manually testing the command lines they do. The detection method seems to be hanging things up. On the lync uninstall detection method I have
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I highly recommend using something other than a file/folder "exists" detection method. Installers are constantly leaving things behind due to environmental inconsistencies. It may leave files/folders behind with a schedule to delete files on next reboot.
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product code for every version release of their product. In which case, Use the registry method.
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have working install/uninstall applications then you can easily apply supersedence to your new applications with a setting of Uninstall on the superseded apps you should have no problem getting rid of them. I have done this for numerous things.
For example, I did this with Cisco Jabber to replace older versions of jabber, older versions of cisco unified personal communicator and lync and OSC. All of these replaced versions had to have an Application but once it was in it took two seconds to apply
all the supersedence rules and now I know when I push that software out no matter version is running on any machine it will pull all the old apps off and put the new one on.
Dustin Estes - MCP | www.dustinestes.com

Add-in support on Office 365 click-to-run installed and Office 365 App-V installed

Hi,
We have to make a decision on deploying Office 365 via on premise click-to-run, with the Office Deployment tool, or via App-V. But the way add-ins are supported on Office 365 / Office 2013 on App-V 5.0 SP2 is not clear to me.
Some Technet sites mention that for add-in support on an App-V based office, the add-ins should be sequenced and put together in a connection group with the Office App-V package (created by the Office Deployment tool)
On
http://blogs.technet.com/b/office_resource_kit/archive/2013/12/02/announcing-app-v-5-0-sp2-support-for-office-2013-volume-licensing-editions.aspx however, I read in the table “Full-featured Office with integration with other applications,
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Hi,
There is a new feature for Office 365 Pro Plus, it allow administrators the ability to exclude App element. We need to use Office 2013 Click-to-Run (Build 15.0.4615.1001) and logon as administrator.
http://blogs.technet.com/b/odsupport/archive/2014/05/14/new-application-selection-feature-offered-with-the-may-2014-update-of-office-2013-click-to-run.aspx
Then, we'd better follow this link and repeat the steps one by one:
http://lyncme.co.uk/office365/office365-proplus-click-to-run-lets-stop-onedrive-for-business-from-being-installed/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does
not guarantee the accuracy of this information.
Regards,
George Zhao
TechNet Community Support

Click to run causes mouse to be busy all of the time

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