Click wheel is not working

My click wheel is not working, but the menu, play/pause, arrows and select (center) buttons are working. I've done everything this website says to correct, and it's not working. Can anyone help?? I use this Ipod at work, and I am in deep trouble if I don't have a working one right now.

I've done everything this website says to correct, and it's not working.
Then it's time to call iPod tech support - U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) or try some of the suggestions mentioned in the iPod Nano 5th Gen. User Manual (direct PDF download)

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I-pod nano click wheel does not work help!

Hi,
My i-pod nano 1st gen click wheel will not work i have tried restoring,restarting and all the 5 r's but still nothing has happened... there has to be a solution out there somewhere o yea i have also tried taking out the gunk in the click wheel but nothing HELP!

Version in the nano is 1.1; iTunes is 6.0.4.2.
This silly thing "healed itself" the next morning (?!), worked fine for two days, and decided to show the same symptoms this evening, then began working fine again.
Whether it is working or not I can feel the click of the wheel but unit shows no response when the problem is manifesting. So if I am having the problem I can press the wheel any which way for as long as I like and nothing happens -- screen does not light up, unit doesn't scroll, play/pause gives no response, etc.
HP laptop Windows XP

My ipod nano click wheel will not work - Ipod works when docked on mobile speakers from remote control

My ipos Nano click wheel will not work, however when it is docked on mobile speakers it will work from the remote control.

If it continues to malfunction after a restore, it's probably bad hardware.
I'd recommend making a Genius Bar appointment. They'll probably give you a couple options: Replace it with an identical model for a discounted price, or trade it in for recycling and get 10% off a new iPod.

20GB click wheel iPod not working- or showing up on computer

My wife's late-2003 20GB click wheel is not working or appearing on either of our Mac computers (either in iTunes or Disk Utility) when attached.
It's making a rather worrying sound (as if trying to engage a hard drive maybe?) and will briefly flash the Exclamation Point/Folder icon, then say Disk Mode and a checkmark and ready to disconnect.
Since it's impossible to find the iPod Updater software how do I restore this iPod- or even just get it out of disk mode? I've tried resetting it and had it plugged into a wall outlet for a day or so to make sure it wasn't a dead battery... any thoughts?
It had been working fine (and regularly connected to the computer to update).

You could try to format the iPod in Windows. It does the same thing as restoring and you would need to restore the iPod as normal (using the iPod updater) afterward. This can work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". When that's finished, restore the iPod using the updater.

The click wheel is not working

my click wheel is not working, i cannot select my music because i cant change it..... can you guys help me !!!!!!!!!!

hey and whops about dropping your ipod...
heres what i think but im not an ipod know it all so what i say might not help but any way...
And it connected and updated and everything was okay, instead of the Click wheel control!
well this sound okay so it probly isnt anything to do with the hard drive if it is updating ect...
I think it would have to do with the fact that the hold lock was on... have you tried jigling the hold switch back and forward a bit? that often helps...other wise i think you should take it to an apple store and see what they can do.
Hope it fixes

Click Wheel does not work

My ipod turns on, but the click wheel no longer works. Anyone know how to fix that?

Alright.
1. Snap the hold switch from off to on to off.
2. Press Menu + Select (if the buttons still work)
3. Hold Menu + Select until the image on the screen disappears and is replaced by an Apple Logo
4. Quickly hold Previous + Select while the Apple Logo is visible.
5. You should enter Diagnostic Mode.
6. Navigate to IO
7. Navigate to wheel
8. Run tests.
9. Post results.
I undersand you may not be able to do much of the above because your clickwheel may have a hardware error, but try anyways

Ipod click wheel does not work at all..

I gave a friend of mine my 4g photo. It worked for him for a few days and then stopped. He brought it back to me and I restored it twice back to factory settings. Still nothing. The other weird thing is when you cycle between hold and on, it starts the ipod like it is an on and off switch. The click wheel does not respond, and the hold thing is just weird. I just would like to know if this is a hardware problem, and if there is anything I can do to get it up and running again.. thanks...
Macbook Pro 15" Mac OS X (10.4.8)

hi muddy angel, recently i had a problem that sounds similar. my well cared and little used 40gb ipod didnt respond to the clickwheel -no reason that could be recognised. gravis in berlin, germans probably biggest apple dealer, checked the item. they told me it would be a rare, but well known very unlucky thing that clickwheels sometimes just give up their functions for unknown reasons. unfortunately my clickwheel did so, after the warrenty has run out a couple of weeks ago and as well annoying is the fact that a replacement of the clickwheel is horrible expensive. so, if you have the opportunity to have your ipod checked by a hardware pro - try it.

I dropped my Ipod and now the click wheel is not working anymore

Hey! I hope you can help me! I dropped my Ipod today, and now the Click wheel doesn't work anymore! The IPod broke open, but I put it together again! When I came home I connected it with the computer to see if "its" alive. And it connected and updated and everything was okay, instead of the Click wheel control! When it dropped there was "Hold" and now I can't deactivate "Hold". So I think, maybe the click wheel doesn't work because "Hold" was activated the moment the ipod dropped! BUt I don't know! Maybe something inside the ipod a soldering joint got torn apart, or something, I don't know! I just know the click wheel doesn't work, anything else seems to be okay! Can anyone help me???

hey and whops about dropping your ipod...
heres what i think but im not an ipod know it all so what i say might not help but any way...
And it connected and updated and everything was okay, instead of the Click wheel control!
well this sound okay so it probly isnt anything to do with the hard drive if it is updating ect...
I think it would have to do with the fact that the hold lock was on... have you tried jigling the hold switch back and forward a bit? that often helps...other wise i think you should take it to an apple store and see what they can do.
Hope it fixes

Ipod clicker wheel will not work!!

My ipod i had for about a 9 months worked fine until the other day the wheel is not working ive tried the menu and center to restart it never worked wheel still is broken!!!please help!!!

try this to reset it:
To reset iPod:
1 Toggle the Hold switch on and off (slide it to HOLD and then back again).
2 Press and hold the Menu and Center buttons for at least 6 seconds, until the
Apple logo appears.
If iPod won’t turn on or respond
Â Make sure the Hold switch is not set to HOLD.
Â The iPod battery might need to be recharged. Connect iPod to your computer or to
an Apple iPod Power Adapter and let the battery recharge. Look for the lightning
bolt icon on the iPod screen to verify that iPod is receiving a charge.

The menu button on the click wheel does not work!!!

I just got my I pod nano Black(2gb) and for some weird reason the 'menu' button on the wheel just does not respond. So i cannot go back to the previous menu or reset. What do i do????

See this.
How to reset the iPod if the buttons appear frozen.
It may take quite a few attempts and is best done connected to power.

Click wheel no longer works

Hey guys,
The other day, my click wheel just completely stopped working. I got it for Christmas '04 (Suffice to say, I'm disappointed that it hasn't even lasted two years yet). It is a 4th-gen 40GB black/white display. Prior to it completely not working, only the bottom right "quarter" of the click wheel would not work (play/pause and ff worked, sliding my thumb around did not move the cursor). However, now I cannot scroll around at all. It appears to work somewhat, as when I move it sometimes, the volume on a song will go up, though at a rate that would probably get to full in 50-60 years.
I know for a fact it is not frozen (or on hold ;p) because it will turn off and on. Furthermore, anything that requires a press works.
I've tried everything except for restore it, and if that's all I can do aside from send it into Apple, I may end up doing that, since it's useless to me if I can only play track 1 of 6500. ;p
Any ideas? Is this something apple can fix/replace?
Thanks so much for any help,
Ted
PC Windows XP

Have a look at this first.
iPod touch-wheel is unresponsive.

Click wheel does not appear to be working

My click wheel does not appear to be working. I can however, press "menu" & the center button at the same time to reset it. Any suggestions on how to get it working again?

Have you tried doing a RESTORE on the iPod when plugged in and showing up in iTunes?
Patrick

My Ipod Nano 4th gen click wheel won't work will apple be able to fix this?

My Ipod Nano 4th Gen's Click Wheel won't work.Is there a way that Apple can repair this for me and how much will it cost?

Apple will exchange your iPod for a refurbished one for $99 for the 16 GB one and $149 for the others. You can send it to Apple or exchange it at an Apple store
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
. They do not fix yours.
Apple - iPod Repair price

My older model ipod (click wheel) no longer works with my BOSE player. Help!

My older model ipod (click wheel) no longer works with my BOSE player. Help!

that bump knocked the docking port and messed with the click wheel, that is not covered with the warranty
if you call apple it will be an out of warranty repair in this case

Clcik wheel is not working

Hi
My battery was running low and the click wheel stopped working. That was yesterday. I figured it was becuae the battery was low. So i charged it over night via USB(I'm running windows XP).
I woke up, unplugged the iPod after ejecting it via iTunes. However, the click wheel was still not responding. So i tried resetting it with the hold switch, didnt work. all it did was flash the backlight on which then turned off. I tried resetting by holding Menu and the centre button, but the center button and click wheel did not respond at all. So i connected it back to the computer, read through my manual and restored the factory defaults. I then was instructed to plug it into the wall, which i did.
The click wheel is still not responding and when i turn the ipod on via the hold switch, all i get is the language screen.
What is wrong with it? Can i fix it myself?
If not, who do i contact for further help?
fourth generation, color photo, 20gb Windows XP

I haven't had any luck all day. my ipod is now empty of songs(which *****) and donse't work....
can anyone help us??? please????

Click wheel is not working

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