Click wheel not working after replacing it!

I have replaced an old battery on my 5th Gen iPod. Then I noticed that the click wheel wasn't working at all. I have checked all the connections and everything seemed connected but still not working. I bought another click wheel, replaced it and it's still now working. Maybe there is something else wrong.
Can anybody give me some feedback please! Thanks:)

The Hold switch is in the OFF position?
I don't have experience with a 5th gen iPod, but on older models, there is an internal connector and ribbon cable that links the Hold switch to the logic board. Makes sure that connection is secure, and not damaged. The iPod may think the Hold switch is ON, when it is not. That would cause the click wheel to be unresponsive.

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Hmmmm... If you changed the battery yourself, you might have damaged the click wheel when you took it apart. Re-check the wire that connects it to the main circuit board, and if not that, examine the click wheel itself. If apple changed the battery for you, call them because it's not your fault.
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very likely it is a hardware issue, if after restore to factory setting does not solve.
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I have an ipod nano 2nd generation for a couple years, and recently it completely stopped working. While it does communicate with itunes no probs, the click wheel doesnt work, and switching lock on/off causes the ipod to reboot. Restoring doesnt help. Any ideas?
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How can you reset it if the click wheel isn't
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Anyway put your iPod into iPod diagnostics and see if
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when you see the apple logo, start to hold the select
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I thought my ipod was coolest gift I could recieve until the click wheel stopped working all of the sudden. That malfunction just about renders it usless. Sometimes it works and sometimes it does not. I have no luck finding a solution with apple. I have reset it, restored it and everything. Can someone help?

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Hi to both of you, and welcome to Apple Discussions!
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Hey guys, I really appreciate the help. It would make my day.
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Help!!

How can you reset it if the click wheel isn't
working?
I was able to get it to reset once or twice, but by the time I got the info about REstore, no-clicky
Anyway put your iPod into iPod diagnostics and see if
the clickwheel is working. First, reset the iPod, and
when you see the apple logo, start to hold the select
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Click wheel not working after replacing it!

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