Click wheel problem

I hab 4th generation 20GB ipod. For some reasons, my click wheel doesn't work... it plays songs but i can't navigate or even change volume. doesn anyone know how to fix it?
oh, by the way, my waranty is out

See this article:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00273943&lc=en

Similar Messages

  • Click Wheel Problem on 4G Ipod

    Hi,
    Recently my 4G Ipod scroll wheel has stopped responding to touch scroll-buttons work fine. Reviewed posts to see this is a common problem. I have had some success but need more advice.
    This is what I did
    1. Reset, Restore etc- did not make wheel scroll
    2. Opened up Ipod, lifted up battery and cleaned areas on back of click wheel including tape like connector. Also used compressed air. In general not dirty at all.
    --At this point my click wheel now responds to touch but after drilling down on a choice and then back up to main menu it stops responding.
    --However if i toggle hold switch it "fixes" it for a short while--previously this did nothing to fix it so a bit better.
    3. I do not have the proper screwdrive to remove circuit board so don't want to do that just yet. BTW where do i get one?
    4. Put Ipod into diagnostic and ran WHEEL test. The numbers move from 0 to 95 suggesting that the click wheel is not broken however this works intermittently also. But if i toggle hold in diagnostic mode then the click wheel works for a short while.
    Should I bother trying to further breakdown the ipod to clean the wheel etc?
    Any other contact points I should clean?
    Why does the toggle switch fix it for a short time?
    Would changing out the click wheel fix the problem?
    Please help!

    If this isn't a hardware issue, I would recommend toggling the hold switch back and forth then trying the reset again. If that doesn't resolve it, I would try restoring the iPod to make sure it's not software.
    If none of that resolves it, though, it will likely be an issue with the hardware and you'd want to set it up for service if you're still in warranty (but from what I know, this model is probably out of warranty).

  • Click wheel problem diagnosed as water damaged, is that right?

    I bought an IPOD nano for xmas 2006, within 8 weeks the click wheel started playing up. Then a couple of weeks later it stopped altogether. I sent it back to apple as I thought it was faulty, they sent it back saying in had water contamination via one of the connector ports on the bottom. It's never been near water and had been in a metal jacket since new so how can this be? They obviously said they wouldn't repair it under warrantee too, so my question is whether anyone else has had this problem and did they get it fixed for free or is it a design flaw?
    ipod nano 8GB    

    I had the same problem with the centre scroll wheel button - it required a lot of force to get it to function. I took my iPod back and swapped it for another one and the button is fine on the replacement.
    I'd take it/send it back if I was you.

  • IPod Click Wheel problem

    I've had my iPod nano 3rd generation for over a year now and it's worked flawlessly ever since I got it. Unfortunately about a month ago, the click wheel stopped working. It would not scroll and I could not hit any of the buttons (including the center button). The strange thing is that I can actually still reset it. When I put it on hold and take it back off the backlight lights up and I can see the iPod working fine otherwise.
    I plugged the iPod into a computer at my campus apple store and restored it. After this, the click wheel was fixed and worked perfectly. I went back to my dorm and left it there until I came back later that evening after classes to try and use it and found that the click wheel had once again stopped working. I only hope this isn't a drastic hardware problem because I can't afford another mp3 player or any repairs on my college budget. If anyone can offer some help, it would be greatly appreciated.

    Not much. You can buy and replace the click wheel.
    Patrick

  • Clicker Wheel Problem!!

    I just got a brand new ipod this past Saturday, after selling my older version one. I got a 20gig photo pod and the click wheel is already not working.
    When I first got it, the first day or so I guess it seemed fine. However, now when I glide my finger over the pad to turn up the volume it doesn't work. In order for it to adjust the volume I must first push a button (like pause, or menu) to get it to work.
    I am hoping this is only a setting problem, but I don't think it is. But I really don't know, is this a probably i should take to the smart bar?
    thankyou

    hey sam! i've got the same exact problem and before you do anything, DO NOT reset the ipod. I had to do the same, click on a button before I could change the volume, so I reset it, and then lost all of my music. Odd though, because my photos are still there, and my ipod shows 18.5GB used, but all the music, playlists, etc are unavailable. the only thing I an think of right now is to plug it into my mac, update any software and restore it, then download the itunes music onto the ipod. unfortunately I'd have to that when i get home from work, so for now, I'll be MUUSIC-LESS!!! Arrrgghh!!!

  • Odd ipod nano click wheel problem

    i just recently purchased a 1 GB ipod nano,and the top part of the click wheel,the part that says menu,has more give than the other parts of the click wheel,i can push it down a little farther,and it doesn't make a nice click sound,its kind of a pressure sound,there's more than one click,its like the sound of u squuezing something electronic,lol.is anyone else having this problem or should i just get a new one?please help!

    anybody?

  • Strange 20 GB click wheel problem

    Ok, here's a interesting problem. I have two ipods, a 20gb click wheel and a 4gb mini. If i plug the mini into my computer, everything works great. If i plug my 20 gb into my computer, the computer says it corrupted and needs restored. I tried restoring the ipod, and the computer says file not found. So i tried the other 4 r's, and it still won't work.
    After all of this, I got sick of trying to fix it, but I had one last idea. I took my 20gb to work the next day and plugged into my work computer to try and restore it. BINGO, back in business, everything worked great on it all day.
    When i get back home, i plug it back into my home computer and it tells me my ipod is corrupted and needs restored! I unplugged and it still worked, so for now, I'm only using it off of my work computer.
    Any ideas on how I can get my home computer to not think that my ipod is corrupted?? I only have about 30 songs on my work computer, and those are started to get a little old.
    HP mx705   Windows XP  

    Hi.
    I as well have(HAD) a 4Gen 20GB iPod, i just recently sent mine in for service..two weeks ago and have not been contacted (I really do love apple..)Did you get the same model back? I would suggest going to an Apple Store, and possibly get a refund or a new one..again? ORR do a full system restore and update it.

  • PLEASE HELP ME IPOD CLICK WHEEL PROBLEM

    Hi guys and girls the problem I have is that my ipod mini click wheel foward button dont work.You no the button to go to the next song and if you hold it, it fast foward the song my ipod wont fast foward when i hold it and wen i let go it goes no the next song so can some one please tell me wat to do so i can fast foward my song with the click wheel and i have 149 songs on it if that helps and it version 1.4.1 well some opne please help me.

    Is this what you are doing?
    http://docs.info.apple.com/article.html?artnum=61136
    However, why not do this?
    http://docs.info.apple.com/article.html?artnum=61565
    Finally, is this on an audiobook or a song?
    btabz

  • IPod Click Wheel - problems connecting to windows.

    I have a 20gb Click Wheel - my ipod keeps freezing when I try to copy my music library to it and then it says do not disconnect for hours until the battery dies out, it also over heats. My computer isn't registering the iPod at all and neither is itunes today itunes came up with what I think were japanese symbols across the window when the ipod was connected. Does anyone know how I can solve this problem. I've tried reinstalling the software for the ipod, I've tried restoring the ipod, I've uninstalled and reinstalled the updates and reinstalled windows but still no luck. Please can someone help.

    I have the same ipod and im having the same problems
    but mines I can't install the software after
    restoring tried everything
    Are you finding that when you connect the ipod and run the restore its showing the ipod to be a u2 ltd edition ipod because mine won't show the correct ipod type. I'm trying to find a contact email address for apple support but no luck.

  • Click wheel problems when plugged into dock connector

    I just got my 80gb yesterday. I'm having problems with the click wheel. I have an adapter that plugs into my car stereo through the dock connector and also a Bose docking station. With my old 4th Gen iPod, I could use the click wheel to scroll through the menus while it was plugged in.
    With my new 80gb classic, it has trouble scrolling when plugged into the dock connector. Is anyone else having this problem?

    Similar thing is happening with mine, except the other day my boyfriend dropped it into a cup of beer... it worked fine right away but then when I tried to use it again a few hours later it wouldn't turn on. When it's plugged into my speaker dock, it lights up and first just shows a gray screen with an apple but I can reset it and then it works fine, plays music, etc... but when I take it out of the dock the screen freezes up with these horizontal lines on it. I figured it must be battery related too but not sure.
    Sorry this is really unhelpful, I just wanted to commiserate and see if anyone comes up with an answer for you...

  • 30G Video pod's click wheel problems

    I have a 30G video pod. The click wheel doesn't work. In fact it seems to be frozen/locked up. I have tried the hold button fix and I have restored this ipod. After the restore, it is now locked on the Language screen. I can't select anything to move past this. It then shuts itself off due to inactivity. I can see and play the songs on there if I connect it to my computer so I know everything inside is working.... just not the click wheel.
    Any suggestions?

    have you tried a restore?
    I would start there
    http://docs.info.apple.com/article.html?artnum=60983
    KoDor

  • Click wheel problems

    I just got my ipod replaced since the battery died. It has only been a week since I got the new one but it has already started to bug out.
    The click wheel will freeze until I play the song it has selected, or press buttons until it plays a song. After that, it will turn for a second or two and then freeze again. A few times I had to select the song a few times before it unfroze.
    Has anyone seen or had this?
    Does anyone know how to fix it?
    Or is it something that has to be replace?
    4th generation 60gb ipod with color display

    If doing a RESET would not work, then you have no choice, you need to send it back to Apple for repairing, as it could be a hardware issue. RESET = press "select"+"menu" keys

  • 4th Gen Click Wheel problems

    I bought a 4th generation click wheel 40g ipod in May 06. In May 07 Apple told me that my hard drive was bad and to send it back for replacement. I sent it right to them in May and just received it back this month. I added a few songs tested it and it was working fine. Added 1000 songs and it was still working fine. I have used it less than 5 times since I got it back this month and it now won't do anything.
    It is fully charged and moves from the apple screen to the sad ipod with the exclamation point and then to the battery symbol. I did the reset and all the steps and it is doing the same things my old one did. IS this common for this model? I'm calling Applecare in the morning but wish there was away around waiting months to get a new one.
    Thanks

    Unfortunately, it sounds like the replacement had a bad hard drive as well.
    As far as "is this normal for this model?", a study conducted by MacinTouch has shown that 4th gen 40GB models are the most unreliable models there are.

  • Click wheel problem? restarting

    I have found many people with this problem but i have a few ipod nanos and 2 of them have the same problem, both 3rd gen nanos. It starts up to the menu without a problem, but when i try to scroll or press a button it immediately restarts. It doesnt restart if i scroll counter clockwise though, only clockwise or press a button.
    ive tried restoring, reformatting through windows disk manager and letting the batery run out then trying again. Self diagnostics tested the wheel as good and recieved signals as usual.
    anyone know what i can do?

    Hi, I'm having the same problem. It works most of the time but sometimes it just jumps all over the place especially when trying to adjust the volume. I have a rubber case on my nano and this happens with or without it on. Sometimes turning off the ipod and tuning it back on solves it.

  • Click Wheel Problems.....PLEASE HELP!

    When I hook my ipod nano up to the radio in my car...I can hear the clicking from the wheel through my radio. This was not happening before...how do I fix it??

    help me please

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