Click wheel stuck (not on hold)

my click wheel is stuck. i tried resetting and restoring and all that. all my other buttons work. this is really wierd. please help me!!! do i need to get my iPod serviced? i hope not, cause that costs a fortune...
thanks!!
dell Windows XP

Mine does that too! It's so annoying and makes me want to break things. So far, the only quick fix that I've found it to keep it out of heat and cold. In the wintertime, I typically carry it in my pocket and that seems to work, but now in the summer I'm having more difficulty. Sometimes sticking it in front of the A/C seems to work, but that's only temporary. If anyone can find a better solution, I'd love to hear it.

Similar Messages

Oh, my click wheel does not click anymore.

Hi.
It appears the click wheel is stuck. I know the 5 R's, but is restoring the iPod going to unlock the locked click wheel?
Suggestions?

Okay, I'm still confused. Click-wheels are not supposed to rotate. They only sense your finger's rotation. Are you saying the wheel is not responding to your finger movements?
If so, I would try basic things like rebooting and switching Hold on and then off. You could also try restoring if that doesn't work, but honestly this is starting to sound like a hardware issue.

The click wheel is not working

my click wheel is not working, i cannot select my music because i cant change it..... can you guys help me !!!!!!!!!!

hey and whops about dropping your ipod...
heres what i think but im not an ipod know it all so what i say might not help but any way...
And it connected and updated and everything was okay, instead of the Click wheel control!
well this sound okay so it probly isnt anything to do with the hard drive if it is updating ect...
I think it would have to do with the fact that the hold lock was on... have you tried jigling the hold switch back and forward a bit? that often helps...other wise i think you should take it to an apple store and see what they can do.
Hope it fixes

Ipod click wheel does not work at all..

I gave a friend of mine my 4g photo. It worked for him for a few days and then stopped. He brought it back to me and I restored it twice back to factory settings. Still nothing. The other weird thing is when you cycle between hold and on, it starts the ipod like it is an on and off switch. The click wheel does not respond, and the hold thing is just weird. I just would like to know if this is a hardware problem, and if there is anything I can do to get it up and running again.. thanks...
Macbook Pro 15" Mac OS X (10.4.8)

hi muddy angel, recently i had a problem that sounds similar. my well cared and little used 40gb ipod didnt respond to the clickwheel -no reason that could be recognised. gravis in berlin, germans probably biggest apple dealer, checked the item. they told me it would be a rare, but well known very unlucky thing that clickwheels sometimes just give up their functions for unknown reasons. unfortunately my clickwheel did so, after the warrenty has run out a couple of weeks ago and as well annoying is the fact that a replacement of the clickwheel is horrible expensive. so, if you have the opportunity to have your ipod checked by a hardware pro - try it.

I-pod nano click wheel does not work help!

Hi,
My i-pod nano 1st gen click wheel will not work i have tried restoring,restarting and all the 5 r's but still nothing has happened... there has to be a solution out there somewhere o yea i have also tried taking out the gunk in the click wheel but nothing HELP!

Version in the nano is 1.1; iTunes is 6.0.4.2.
This silly thing "healed itself" the next morning (?!), worked fine for two days, and decided to show the same symptoms this evening, then began working fine again.
Whether it is working or not I can feel the click of the wheel but unit shows no response when the problem is manifesting. So if I am having the problem I can press the wheel any which way for as long as I like and nothing happens -- screen does not light up, unit doesn't scroll, play/pause gives no response, etc.
HP laptop Windows XP

My ipod nano click wheel will not work - Ipod works when docked on mobile speakers from remote control

My ipos Nano click wheel will not work, however when it is docked on mobile speakers it will work from the remote control.

If it continues to malfunction after a restore, it's probably bad hardware.
I'd recommend making a Genius Bar appointment. They'll probably give you a couple options: Replace it with an identical model for a discounted price, or trade it in for recycling and get 10% off a new iPod.

Click wheel does not appear to be working

My click wheel does not appear to be working. I can however, press "menu" & the center button at the same time to reset it. Any suggestions on how to get it working again?

Have you tried doing a RESTORE on the iPod when plugged in and showing up in iTunes?
Patrick

Click wheel is not working

My click wheel is not working, but the menu, play/pause, arrows and select (center) buttons are working. I've done everything this website says to correct, and it's not working. Can anyone help?? I use this Ipod at work, and I am in deep trouble if I don't have a working one right now.

I've done everything this website says to correct, and it's not working.
Then it's time to call iPod tech support - U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) or try some of the suggestions mentioned in the iPod Nano 5th Gen. User Manual (direct PDF download)

20GB click wheel iPod not working- or showing up on computer

My wife's late-2003 20GB click wheel is not working or appearing on either of our Mac computers (either in iTunes or Disk Utility) when attached.
It's making a rather worrying sound (as if trying to engage a hard drive maybe?) and will briefly flash the Exclamation Point/Folder icon, then say Disk Mode and a checkmark and ready to disconnect.
Since it's impossible to find the iPod Updater software how do I restore this iPod- or even just get it out of disk mode? I've tried resetting it and had it plugged into a wall outlet for a day or so to make sure it wasn't a dead battery... any thoughts?
It had been working fine (and regularly connected to the computer to update).

You could try to format the iPod in Windows. It does the same thing as restoring and you would need to restore the iPod as normal (using the iPod updater) afterward. This can work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". When that's finished, restore the iPod using the updater.

Click Wheel does not work

My ipod turns on, but the click wheel no longer works. Anyone know how to fix that?

Alright.
1. Snap the hold switch from off to on to off.
2. Press Menu + Select (if the buttons still work)
3. Hold Menu + Select until the image on the screen disappears and is replaced by an Apple Logo
4. Quickly hold Previous + Select while the Apple Logo is visible.
5. You should enter Diagnostic Mode.
6. Navigate to IO
7. Navigate to wheel
8. Run tests.
9. Post results.
I undersand you may not be able to do much of the above because your clickwheel may have a hardware error, but try anyways

I dropped my Ipod and now the click wheel is not working anymore

Hey! I hope you can help me! I dropped my Ipod today, and now the Click wheel doesn't work anymore! The IPod broke open, but I put it together again! When I came home I connected it with the computer to see if "its" alive. And it connected and updated and everything was okay, instead of the Click wheel control! When it dropped there was "Hold" and now I can't deactivate "Hold". So I think, maybe the click wheel doesn't work because "Hold" was activated the moment the ipod dropped! BUt I don't know! Maybe something inside the ipod a soldering joint got torn apart, or something, I don't know! I just know the click wheel doesn't work, anything else seems to be okay! Can anyone help me???

hey and whops about dropping your ipod...
heres what i think but im not an ipod know it all so what i say might not help but any way...
And it connected and updated and everything was okay, instead of the Click wheel control!
well this sound okay so it probly isnt anything to do with the hard drive if it is updating ect...
I think it would have to do with the fact that the hold lock was on... have you tried jigling the hold switch back and forward a bit? that often helps...other wise i think you should take it to an apple store and see what they can do.
Hope it fixes

Click wheel is not responding

The click wheel, select button, menu button, and play buttons, are not responding on my ipod. I think it is a first generation nano, so it is pretty old but still works (or, worked) so I haven't bought a new one. And it was given to me. I tried restoring it but now it is just stuck on the language selection screen and the buttons still won't respond when I want to do something. I can reset it still, so I know that the select and menu buttons will respond when I do that, but I can't do anything else. Any suggestions?

Hello sphipps23,
There isn't much else you can do in terms of troubleshooting at this point. It is likely a hardware issue related to the iPod's click wheel. You can have it serviced by Apple (for quite a cost), a third party repair company, or you can even choose to do it yourself.
B-rock

My iPod click wheel is not recognized by my computer or iTunes.

I get the ok to disconnect, apple icon, and www.apple.com/support/ipod screens cycling through. I bought it used and just installed a new (fully charged 1200mAh) battery. Any ideas or is it dead beyond resurrection?

You have a 4th gen Ipod. First reset the ipod , then put it in disk mode. then plug it back into computer. That second icon of the folder means it can't find an OS. You might have to take it apart to see if you have the hard drive seated correctly and the hard drive ribbon. If none of this works, uplug and restart it, hold you ear to it and listen to see if you hear a clicking or buzzing sound. If you do the hard drive is bad. To do a reset -toggle the hold switch on the end by the screen then press and hold the center button and the menue button at the same time-then as soon as the apple comes up - press and hold the center button and the botton of the click wheel, disk mode should come up. Plug back in and see if it comes up in itunes do a restore. The bottom of the click wheel is play- pause. It's also what you hold to shut it down.

Click Wheel iPod not recognized by Vista Retail

I have a 20gb click wheel ipod that Vista v6.0 does not recognize in device manager. iTunes does not recognize the unit either.
I'm surprised that Apple has not addressed the problem comprehesively but rather suggests generic fixes for all their products such as the 5r's. Particularly given the number of customers with the same issue. Hope was dashed with the promise of a fix in the latest version of iTunes. End user fixes are innovative but I had hope that Apple would use its resources to address the issue with a retooled and workable driver (presuming this is where the issue is).
After searching the forums and trying every conceivable fix from formatting, usb ports, older versions of iTunes and Windows drivers, I'm in need of a fresh perspective.
The most noteworthy link to an article from end users I've attempted which unfortunately did not resolved the problem:
http://discussions.apple.com/message.jspa?messageID=2001067#2001067 (Thanks to Buegie for the comprehensive approach).
Is anyone aware of ongoing efforts from Apple to address the issue with a software fix or have they abandoned support of older models?

Ken,
UAC was disabled on the machine from the first day Vista was installed and long before any other software was installed. I suspect that it would have been disabled in safe mode regardless although I've never tested that theory.
I was surprised to read that Adobe would not install for you unless UAC was on. I installed Adobe Acrobat Pro 8 yesterday without UAC on and without incident.
Above you describe you are trying to resolve problems similar to my own. If your ipod was not recognized by Windows or iTunes, I encourage you to disconnect your cable from the pc, boot it in safe mode and then connect the cable. There are a number of different issues and fixes revolving around this issue but surely this would be one of the simple ones to try. I tried them all and I really mean all so I was nothing short of stunned to see this work. Good luck.

HT1363 My ipod click wheel will not go into disk mode. All I get is the red circle with the X in it

The only thing my ipod will do is display the red circle with the X in it. I can not put it in disk mode, it won't work. It's the 160 GB classic with the click wheel. Is there anything else I can do to make it work again?

If you are unable to get the iPod into Disk Mode, the Hard Drive is likely damaged and beyond repair. You'll probably want to have it replaced either by Apple or a third party service center.
Here are Apple's repair prices.
http://www.apple.com/support/ipod/service/prices/
B-rock

Click wheel stuck (not on hold)

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