Click wheel unresponsive. what do i do?? Got wet

I was in parking lot when it was raining, ipod nano was in hoodie pocket and fell out into puddle, didnt get very wett since it was in rubber case, after i dropped it, it worked fine , but next day when i turned it on the click wheel was unresponsive and couldnt scroll at all through music, although i can restart it, butt doesnt work i dont know what to do :'( also i did restore origional settings, im thinking i should jsut leave it alone for few days butt not sure.

hi there and welcome to Apple Discussions!
what you need to do is submerge the iPod in a bowl of uncooked rice. this gets rid of the moisture left in the iPod after it got wet.
that should clear up the problem.
-MacDarling55

Similar Messages

Click Wheel not working properly after Ipod got wet

Really need some help please as alhough my ipod is sort of working after it got wet, I can play songs and so on but I cant't use the select button in the middle.
This therefore means that I can't even reset it or select options in the menu list like playlist, artists etc.
Any ideas on how to get it working properly again?

hi there and welcome to Apple Discussions!
what you need to do is submerge the iPod in a bowl of uncooked rice. this gets rid of the moisture left in the iPod after it got wet.
that should clear up the problem.
-MacDarling55

Refurbished 4th gen. frozen and click wheel unresponsive.

Hey all,
So I just got a "new" refurbished 4th Gen. ipod. (only one day!!)
My delima seems to be that it is frozen on the main menu.
I tried to do the unfrozen bit, and it has worked temporarily. However, I am unable to sroll through the click wheel to select songs.
Then, when I connect it to my AC power supply. It remains frozen and on top of that-- the screen turns dark black, so I can't seem to see what is going.
*The night before, I had it on ihome- to listen to on stereo speakers and this charges it it as well. Could it be related to this somehow?
It won't read on the computer either....
I really don't wanna do a restore, because I am away at college and my brother loaded the songs up for me, so I won't have a way to upload until I return home.
Please help me out.
Thanks.
James Cobbin
[email protected]
AIM- dancerboijamez

To clarify my issue.
It seems as though, my ipod only works when plugged into a power source.
After unplugging it-- even though with full power it will freeze and not play songs.
Any clue on what's going on?

Click Wheel Unresponsive

I accidentally dropped my iPod Mini last week and now the click wheel is unresponsive. The screen will come on when you plug it in or move the hold switch, but nothing happens with the click wheel. I've tried to reset, but obviously this doesn't work because the click wheel is not working.

Welcome to Apple Discussions!
Try the Five R's.
If they do not work, then you will need to get your iPod serviced. However, Apple will not repair your iPod as you have voided the warranty.
You would have to have it repaired from a service like this...
iPodResQ
btabz

Click Wheel Unresponsive and Center Button Problem

Hey all,
I have 2 issues with my ipod nano 8GB (4th gen) that I'm thinking might be hardware, but I would like to ascertain if there's any quick/easy fixes possible.
1. Sometimes I notice that half of my click wheel is unresponsive. I would be adjusting the volume and all of a sudden the volume would pause and then jump (since whatever software is controlling the clickwheel thinks I rapidly scrolled through that unresponsive portion). Note that this unresponsiveness occurs for any scrolling action (the volume is just an example).
2. Recently, I noticed that if I hit the center button to play a song, it would sometimes immediately cycle to the next song or go back to the album if there was only one song.
I'd like to avoid sending the ipod in for repairs, so any help would be appreciated!

I have the same problem, only it's just my menu button.
It was on-and-off working for a while, but it just stopped all-together today.
No water damage, or serious drops, but I use it every day, and that might have possibly contributed to the issue.. Though you'd think they were built for frequent usage!
I'm just going to call in to apple, there isn't much online about how to help.. and you need the menu button to reset it, so that won't work to even bring me back to the original menu screen.

Lower click wheel unresponsive, reqind button is touch sensitive

I recently bought a 16GB nano from a guy i found on a local classified ad. I thought everything was good, until i started listening to music, and i could only use the upper side of the click wheel to turn up the volume, the lower side is unresponsive. also, when i was trying to turn up the volume, moving by the rewind button would restart the song... its like the rewind button is touch sensitive. the ipod is in warranty, so is it possible for me to go to the apple store and replace it?

wow, someone help?

Click wheel unresponsive? Help :(

Hi, my name is Allie, i'm from Texas and just bought my iPod Nano (4gb) around Christmas.... it's been working fine up until yesterday when my Hold Switch quit working and my Click Wheel became inresponsive.... The ipod turns on when i reset it and plug it up to the computer (it will still update and everything) it's just not touch sensitive anymore.... I could possibly have gotten water damage to it but not much if any at all. Does anyone have any idea what happend or what I should do? *UPDATE- hold switch works, click wheel still inresponsive**.... any help would be greatly appreciated Thank you!

If you think you might have damaged your iPod with
water then that might be the reason why your click
wheel doesn't respond to your touch anymore.
Sending it back to Apple for repairs/replacement is
out of the question, warranty does not cover units
damaged by their owners.
You can try to restore it to factory settings using
iPod Updater.
is there an ecko?
Windows XP

Ipod Nano's Click Wheel Unresponsive.

After charging my Nano, I unplugged it and the click-wheel was not working. None of the buttons work either (including the center one). I tried to reset it, the center and menu buttons worked for this. After the reset, the wheel stopped working again.
Any ideas?

Is the Hold button on or off?
Since resetting was a temporary fix, go to the Apple store. The staff there will let you know if you need a replacement or not as the iPod Nano is still under warranty.

Brought back click Wheel back from the dead

Hello forum,
Newbie question from a newbie poster. I have a 40 gig Click Wheel that I had left for dead. I was able to get it working (hopefully not temporarily. My question for any knowledgeable user out there is; I haven't used this iPod since it failed on me 2 years ago and I've purchased a replacement 5th gen since. My desktop does not have the original install any longer for the the Click Wheel. What I want to do is re-install the install CD on a notebook running XP independent of my iPod/iTunes program on my desk top. If I do a fresh install on my notebook, will I be able to get the most current version of the software for my Click Wheel, if available on the support page? I noticed the current version I should be running in the help section and I would think it's more current than the one on the install disk. The other question is for my iTunes. Can I install the current iTunes version and not have to install any previous version? I'm assuming(hoping) that all bugs or fixes from previous upgrades are covered in the new version?
Sorry for the long winded post. I am anxious to get this iPod back to use.

ok, just give you a brief idea.
It used to have 2 software needed to install for the iPod, an iPod Updater and iTunes, but now we can install just one software i.e. iTunes and when we connect our iPod, it tells whether the software is the most update.
Try to download and install the latest version of iTunes here
http://www.apple.com/itunes/download/
Message was edited by: Mitch 751

IPOD 2G click wheel is "clicking"

I just upgraded to the G2 IPOD Nano. It's all working well except for one thing. There is an annoying unevenness on the click wheel where the left side of the wheel is fine, and the right side of the wheel doesn't seem to be seated properly. So whenever I move my thumb over the right hand side of the wheel, it makes a "click" as if it wasn't assembled properly. I turned off the clicking sound so I know it isn't that.
Just want to know if this is bugging any other 2G nano users out there.

Hi dooshman!
Try this:
go into Diagnostics Mode:
Reset your iPod (Menu and Select (center) buttons for a few seconds), but as soon as the screen goes dim after a few seconds of holding those buttons, begin to press the Select and "<<" buttons together.
If a first attempt doesn't wprk, then you may need to try this a few times, before getting a chirp, which indicates Diagnostic mode.
Then, in Diagnostic Mode, use the ">>" key to go down on the menu of tests. Go to the "Wheel test". Click "Select". See if you pass the wheel test properly.
If you have noticed this strange click wheel crackling issue ever since you got your iPod, it would be covered under your warranty if you sent your iPod in to Apple to get it either repaired or replaced.
I hope this helps!
-Kylene

IPod model A1059, freezes, unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or on windows explorer. What is the problem and how do I fix it?

IPOD model A1059 appears frozen and is unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or in Windows Explorer. What is the problem and is there a fix?

If you are unable to reset the iPod (assuming the hold switch is not in the On position either), then you'll have to let the iPod's battery fully drain. Then connect it to a charger and leave it to charge for a couple of hours.
B-rock

Unresponsive click wheel

I just got a my old ipod replaced after almost 2 years of use. The old one had a back light probelm. So after about a week without an ipod my "new" aka refurbished unit came in. Not even one day into using it, the click wheel is messed up. I can get a response (the backlight comes on) from switching the hold switch on and back off but the click wheel doesn't work. Sometimes it will work fine and just stop. It will stop working for days at a time. I live a good distance from the apple store and hence the genius bar and im sick of wasting gas driving there and back, so if anyone knows how to fix this problem please share.
I know it's the click wheel because it responds through the bottom port thing. (I can plug it in my iHome and play it through that and use the remote to the iHome on it)
What I have tried:
soft reset
charge (short and long times)
plugging into computer
updating ipod software
updating itunes
cleaning the wheel
My suggestion to people with minor problems is just keep your old ipod because apple obviously gives you a piece of junk for a replacement ipod.

I have a very similar problem. When listening to a song i can't immediately change the volume, I have to press a button to "wake it up." It does the same thing in the menus and won't even allow me to play the music quiz game. I plan on taking it to the Apple store to talk to a Mac genius because the site doesn't offer much help.. and neither do I sorry good luck though, I know how you feel.
eMac Mac OS X (10.2.x)

Help!! Unresponsive Click Wheel!! nothing like i've ever seen...

Well, I recently got my iPod nano (2nd generation) back from my friend, who said "it wouldn't turn on anymore". I've restarted my iPod before, and i tried to when I got it, but it wouldn't turn on. So i waited about a week until he gave me my charger back. I connected it to my computer, and it had the Apple screen, and then started recharging. After a full charge, i disconnected it and tried listening to it, but the click wheel doesn't work!! I mean, i can roll the wheel around but when i try to click the center or even the sides it doesn't work!! Any ideas on what might be happening? Like I said, I can roll in the screen, like when you raise and lower the volume, but I cannot click. Oh, and I should mention that once in a while i get into my song's list, but without clicking any buttons. Then I press the "menu" button, and it works without fail. Help would be really appreciated!!
Message was edited by: gatonegro123

If you just got that nano under a year ago, say goodbye to your warranty before opening it up. You can also take it to an Apple Store to see if the Genius Bar can do something.
Message was edited by: andlabs

Click Wheel Totally Unresponsive

My friend gave me his iPod in the hopes that I'd fix it again. This time, the problem was not the normal freeze, reset and restore process. He said it froze, but when the iPod is connected to a power outlet or my computer, the backlight still functions and the Do Not Disconnect screen came up. As soon as I safely ejected the iPod, I tried scrolling, like I did when it "froze." Still no response. Is there anything else I can do with it? I don't know if a restoration will work, and I'm about to try that now. It seems as if the click wheel on his U2 Special Edition 40GB iPod "photo" has gone totally unresponsive.
5G 60GB Video iPod, 4G 20GB iPod, 1G 4GB iPod mini, and Tunes 6!! YAY!! Windows XP Music library: 2505 items, 7:18:28:38 total time, 12.64 GB

If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Unresponsive click wheel + Remote

o have a 4g iPod that I bought almost a year ago.
Ok, I've noticed that many people have been having problems with their click wheels becoming unresponsive and having to reset their iPod, click the hold switch on and off. I've tried those things and SOMETIMES it works, but sometimes it doesn't.
So I was wondering...(if anybody has one) If I purchased one of the earphones with the remote would I still be able to raise and lower the volume even if the click wheel is being unresponsive to the touch of my finger? That's the only thing I get annoyed about when the click wheel becomes unresponsive, is not being able to raise or lower the volume when I need to.
Any help is appreciated.
Thanks a lot!

Hi Luis,
I've got the same problem you do. However I believe it's a bug in the software, since my backlight acts wierd when this "mysterious" effect takes place.
I'm sorry I can't help you. I really which I could.

Click wheel unresponsive. what do i do?? Got wet

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