Click Wheel won't work.

I've tried all the R's and everything and it still won't work, do I need to send it in for a repair? Because it's brand new.

Is anybody else having these problems?

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My Ipod Nano 4th gen click wheel won't work will apple be able to fix this?

My Ipod Nano 4th Gen's Click Wheel won't work.Is there a way that Apple can repair this for me and how much will it cost?

Apple will exchange your iPod for a refurbished one for $99 for the 16 GB one and $149 for the others. You can send it to Apple or exchange it at an Apple store
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
. They do not fix yours.
Apple - iPod Repair price

My click wheel won't work, and I don't know what to do..

Could someone please help me out here? I have an Ipod Video, and the click wheel won't work at all. The only times the ipod will respond are if I toggle the hold button, or reset the ipod. Does anyone know what's wrong with my ipod?

Welcome to Apple Discussions!
What happens when you press play? Does it play anything? Do the buttons work?
Also, you may want to try a restore as well...
Restore the iPod
btabz

3rd Gen Nano click wheel won't work in the car. My OLD one worked, but this one doesn't.

I use a PXDP iPod2Car iPod interface in my 02 Firebird. My original, trusty 3rd gen. nano used to work perfectly. It charged, and the steering wheel as well as main stereo controls operated it. Something happened to it recently (my guess is the logic board went bad) and it does not come on at all, plugged in or not. I actually have 2 more just like it that I was going to give away, but decided to keep.
Neither one of these will let me use the click wheel to scroll while plugged into the car - the old one did.
I can only change songs with the car's controls.
The only difference between these two and the old one, is that they have the HP logo on the back. Are they later models, with perhaps different hardware?
Is there anything I can do about it?
Is there any hope for the old one?
I hate not being able to scroll at all!
thanks in advance!

Contact PXDP. They should know if their product is compatible with your iPod Nano.
Why won't my iPod play through my iPod speakers or car kit?

Click wheel won't work and battery discharges

My iPod is about two years old, so way past the warranty. Neither the click wheel nor the button will respond anymore.
It does still respond to the hold switch, as toggling it will cause the icon on the display to change and turn on the backlighting. I can also connect it to my computer, charge it, and sync it. I've tried all the suggestions the manual, support, and various web searches have suggested.
I can't actually reset it because that requires use of the menu and center buttons, which are nonresponsive, like the other buttons and click wheel.
I have restored it but it is stuck now on the language selection screen which requires use of the buttons to proceed.
Another issue that I have had recently and doesn't seem related, but perhaps it is, is that the battery will discharge when not used in a day or two from a full charge. The battery life when playing is still normal around 13-14 hours, which suggest the battery is still good.
Has anyone else had this or these problems and had a resolution or have a suggestion? I fear my iPod may be no more for this world. If this is so, its replacement won't be another iPod.

andyf0722 wrote:
My iPod is about two years old, ...
Then it's not Classic.
Has anyone else had this or these problems ...
Since you have posted in the Classic forum, you are unlikely to find anyone else with the same problem.
First, identify the actual model that you have, here: http://support.apple.com/kb/HT1353 and then start a new thread in that appropriate forum.

My i pod nano click wheel doesn't work. how do i fix it?

my i pod nano click wheel has stopped working. My i pod still works when in my docking station but the wheel doesn't. Anyone got any ideas what I can do? I've tried to restore settings but that hasn't worked.

That is a hardware issue. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you. If you want to DIY - iPod Repair Tutorials

Click wheel no longer works

Hey guys,
The other day, my click wheel just completely stopped working. I got it for Christmas '04 (Suffice to say, I'm disappointed that it hasn't even lasted two years yet). It is a 4th-gen 40GB black/white display. Prior to it completely not working, only the bottom right "quarter" of the click wheel would not work (play/pause and ff worked, sliding my thumb around did not move the cursor). However, now I cannot scroll around at all. It appears to work somewhat, as when I move it sometimes, the volume on a song will go up, though at a rate that would probably get to full in 50-60 years.
I know for a fact it is not frozen (or on hold ;p) because it will turn off and on. Furthermore, anything that requires a press works.
I've tried everything except for restore it, and if that's all I can do aside from send it into Apple, I may end up doing that, since it's useless to me if I can only play track 1 of 6500. ;p
Any ideas? Is this something apple can fix/replace?
Thanks so much for any help,
Ted
PC Windows XP

Have a look at this first.
iPod touch-wheel is unresponsive.

My older model ipod (click wheel) no longer works with my BOSE player. Help!

My older model ipod (click wheel) no longer works with my BOSE player. Help!

that bump knocked the docking port and messed with the click wheel, that is not covered with the warranty
if you call apple it will be an out of warranty repair in this case

My iPod photo's click wheel doesn't work.

My iPod photo's click wheel doesn't work? I can click it but cannot scroll with it...
Any suggestions?

That is a hardware issue. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you. If you want to DIY - iPod Repair Tutorials

I-pod nano click wheel does not work help!

Hi,
My i-pod nano 1st gen click wheel will not work i have tried restoring,restarting and all the 5 r's but still nothing has happened... there has to be a solution out there somewhere o yea i have also tried taking out the gunk in the click wheel but nothing HELP!

Version in the nano is 1.1; iTunes is 6.0.4.2.
This silly thing "healed itself" the next morning (?!), worked fine for two days, and decided to show the same symptoms this evening, then began working fine again.
Whether it is working or not I can feel the click of the wheel but unit shows no response when the problem is manifesting. So if I am having the problem I can press the wheel any which way for as long as I like and nothing happens -- screen does not light up, unit doesn't scroll, play/pause gives no response, etc.
HP laptop Windows XP

My ipod nano click wheel will not work - Ipod works when docked on mobile speakers from remote control

My ipos Nano click wheel will not work, however when it is docked on mobile speakers it will work from the remote control.

If it continues to malfunction after a restore, it's probably bad hardware.
I'd recommend making a Genius Bar appointment. They'll probably give you a couple options: Replace it with an identical model for a discounted price, or trade it in for recycling and get 10% off a new iPod.

Click Wheel does not work

My ipod turns on, but the click wheel no longer works. Anyone know how to fix that?

Alright.
1. Snap the hold switch from off to on to off.
2. Press Menu + Select (if the buttons still work)
3. Hold Menu + Select until the image on the screen disappears and is replaced by an Apple Logo
4. Quickly hold Previous + Select while the Apple Logo is visible.
5. You should enter Diagnostic Mode.
6. Navigate to IO
7. Navigate to wheel
8. Run tests.
9. Post results.
I undersand you may not be able to do much of the above because your clickwheel may have a hardware error, but try anyways

Click wheel is not working

My click wheel is not working, but the menu, play/pause, arrows and select (center) buttons are working. I've done everything this website says to correct, and it's not working. Can anyone help?? I use this Ipod at work, and I am in deep trouble if I don't have a working one right now.

I've done everything this website says to correct, and it's not working.
Then it's time to call iPod tech support - U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) or try some of the suggestions mentioned in the iPod Nano 5th Gen. User Manual (direct PDF download)

My ipod wheel won't work

I have an ipod nano 4th generation and it suddenly stopped working. I tried restoring it using itunes and while the computer did the restore it hasn't fixed the problem. the scroll wheel won't work, the screen keeps going dark (but not completely). If I toggle the hold button on and off, I can get the screen to come up but can't select anything since the wheel won't work. I've never had a problem like this with my ipod and wonder if anyone has any thoughts as to how to fix it. thanks

Sounds like you have a hardware problem. If you cannot find a solution on the iPod Repair Tutorials website, you will have no alternative but to take the computer to an Apple store or an AASP. Whichever is more convenient for you.

20GB click wheel iPod not working- or showing up on computer

My wife's late-2003 20GB click wheel is not working or appearing on either of our Mac computers (either in iTunes or Disk Utility) when attached.
It's making a rather worrying sound (as if trying to engage a hard drive maybe?) and will briefly flash the Exclamation Point/Folder icon, then say Disk Mode and a checkmark and ready to disconnect.
Since it's impossible to find the iPod Updater software how do I restore this iPod- or even just get it out of disk mode? I've tried resetting it and had it plugged into a wall outlet for a day or so to make sure it wasn't a dead battery... any thoughts?
It had been working fine (and regularly connected to the computer to update).

You could try to format the iPod in Windows. It does the same thing as restoring and you would need to restore the iPod as normal (using the iPod updater) afterward. This can work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". When that's finished, restore the iPod using the updater.

Click Wheel won't work.

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