Clicking 'Accept' on License Agreement automatically closes program
I am learning that this is a problem experiened by a lot of new users of Acrobat 9 Pro.
I install the program from my CD.
Install goes fine, the Licensing Agreement window appears, I click 'Accept' and the Window and program closes instantly.
I have used Script Cleaner, I've installed and uninstalled the program no less than 10 times and I can't get past the Licensing Agreement window!
Help.
Do this if your have Service Pack 2 and above:
Close your iTunes,
Go to command Prompt -
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
Similar Messages
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I have had to restore my Win 7 64-bit system due to Reader XI crashing on start-up due to internal error and it took Acrobat XI Pro with it. Now I cannot accept the license agreement. Tried Tab-Enter and that did not work. Any ideas? I need this for college classes immediately.
Thanks.I don't know why this is happening; I have never seen this before. Try the following
using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader
double-click on Eula.exe and accept the License Agreement
If that still gives you the same problem, set the registry entry that you have accepted the License Agreement:
download, unzip, then run the registry script from https://files.acrobat.com/a/preview/33ef697f-e339-49ab-bb3e-afc9057ece66 -
I have a mac/downloaded latest adobe reader & cannot find to accept end license agreement
I have a mac/downloaded latest adobe reader & cannot find to accept end license agreement. It says downloaded successful. I go to use it and it won't work. Said to close. I've opened adobe reader again and brings me back to install which I hit again and it says already installed.
I am having this same issue, which is frustrating. How does Adobe not have weekend tech support? I keep getting told to just "open the program" well, i have tried to open it, and it doesnt show as downloaded, so i will go to download it, and it says "you already have this installed"... well okay, then i go to find it, and it doesnt exist anywhere on my computer and tells me to download it again, and annoying triangle i keep going in.
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I am unable to accept the license agreement
The license agreement appears when I first open acrobat. I click the agree button and the license box disappears. The very next time I enter acrobat I am prompted to accept the license agreement again. This is affecting my ability to open pdf files in my browser. I am using a mac with Safari.
You know, with Mac OS you don't really need Reader to view (non-fillable) PDFs. You have "Preview", part of your OS, that uses PDF as its native document format.
It's not good for "fillable" PDFs however, so we'll look at Reader and how to get it working. I'm going on the assumption (since you didn't actually say) that you're trying to open the PDFs online in Safari.
Download the offline installer: http://get.adobe.com/reader/enterprise/
Save it, but don't run it yet.
Go to: Mac HD/Applications
Trash the Reader 11 Application from there
Go to: MacHD/library/Internet Plugins
Trash the AdobePDFviewer.plugin from there
Trash the AdobePDFViewerNPAPI.plugin also
Empty the trash
Mount the DMG and run the installer to reinstall Reader
When it finishes, reboot and open Reader from the Applications folder
Accept the License Agreement and then close Reader
Relaunch Safari
Go to: Safari>Preferences>Security and make sure that "Allow all other plugins" is checked
You should be able to open PDFs in Safari -
I had previously purchased a DVD disk from Amazon. I did get the program to install today. However it continues to loop back to the screen where you accept the licensing agreement. I had lost the previous serial number and was given a new one by Adobe.
After trying over and over again to install the version from their download, I purchased a new copy from Amazon. I am still getting the same loop on the software where it asks you to Accept the Licensing Agreement. Short of reformatting my hard drive and starting with a clean PC, I have no idea what to try. Is the previous software installed somewhere? I had uninstalled it prior to downloading and installing the new software. Any help is appreciated!I'm going to try reinstalling Windows 7 and installing the software that way. I've reinstalled it before so am not concerned about taking that step. If I need further assistance, I'll add a reply. Thanks!
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Can't read PDFs! "Accept User License Agreement"
Hi. I use a MacBook Air and I have always been able to read PDFs until now when I get the message "Before continuing, accpet user license agreement." I have tried reinstalling reader and following suggestions on other forum discussions but nothing seems to help. I really need to view PDFs! Thanks for your help!!
Mac HD/Applications
Double click the Adobe Reader app and "accept" the license agreement.
You can use it after that. -
Cannot accept end license agreement?
I cannot download any PDF Files. I keep getting ACCEPT END LICENSE AGREEMENT. program stops there. Will not accept my agreement. I have Adobe Reader and trial version of Acrobat. [email protected]
Hello there,
I'm sorry to hear you're having trouble with Acrobat and Reader. Unfortunately, this forum is dedicated to questions about Acrobat.com (www.acrobat.com) and we can't offer help for questions about other Adobe products and services. I recommend re-posting your question to one or both of these forums:
The moderated Acrobat Users forums:
http://www.acrobatusers.com/forums/aucbb/index.php
Reader forum:
http://forums.adobe.com/community/adobe_reader_forums/adobe_reader
You could also use the online help resources for these products:
Acrobat Help and Support:
http://www.adobe.com/support/acrobat/
Reader Help and Support:
http://www.adobe.com/support/reader/
I'm sorry not to be able to offer more specific advice, but you'll certainly find better help with the above links. Best of luck!
Kind regards,
Rebecca -
Im trying to open a document but im getting a message that i have to launch adobe reader and accept user licensing agreement and then relaunch adobe reader I tried that and the same message keeps appearing. Help?
Unless there is a special function in Adobe Reader that you require then try opening the document with Preview. I don't have Adobe Reader installed on my computers and find Preview does all I require.
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The reader is not letting me accept the license agreement.
The reader, vers 8.2, is not letting me accept the license agreement.
Running XP sp 3.
The question has been here before, but the thread has gone missing.Can you give us a little more detail.
Can you see the accept button or is it off-screen? You can see it but when you accept nothing happens...etc.? -
Problems accepting software license agreement in Adobe Download Assistant
I have tried everything suggested, but every time Adobe Download Assistant opens the only option I have is to read the terms of the software license agreement. Every other option is voided(doesn't respond) I can not minimize, quit, accept, sign in, or click help, and the only way I can close the window is with CONTROL-ALT-DELETE. Is there something in the Software License Agreement that I'm supposed to check off? I haven't been able to find anything of the sort and I need these programs for school projects. I have access to adobe products at school but unfortunately don't have the time to drive back and forth between school, home, and work...
Branched this out to a new discussion. Since you mentioned Control-Alt-Delete I am assuming you are using some form of Windows on your computer? If this is the case please go to Start>Control Panel>Display. Once there what is your Set Custom Text Size (DPI) set too? Can you try setting it to 100%?
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I have had the Master Suite CS5 installed on my Macbook Pro for about 3 years now no problems , now it has started asking me to accept the Licence agreement when I try to open any of the applications (Photoshop / iD / Ai etc) .......
but when I click accept it just takes me back to the same window 'Accept / or not the License Agreement - basically going round in circles !! Meanwhile I ahve no access to the software !
I have tried re - installing to no avail ..... , LR 4 and Adobe Bridge still open fine no issues !!
I have carried out full updates of everything, done a system scan with MacKeeper, turned the computer fully off and back on ..... !
Any ideas/ suggestions would be welcome,
regards
ClareHi Clare, I am having the same problems with my CS5 Design Premium! I got the graphics card replaced in my iMac and since then every time I try to open one of the programs, I get the licence agreement, click accept and it takes me back to the agreement again. I have uninstalled it and reinstalled it which worked until I closed one of the programs, then the whole thing started again! If I leave the programs open after I use them it works which I am having to do until I get it sorted! I am just wondering if you managed to get yours working?
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How do I accept the License Agreement
I am trying to install Adobe Reader X on my laptop.
As soon as I open it, a Distribution License Agreement pops up requesting me to press the "Accept" button in order to continue.
However no"Accept" button appears anywhere on the License Agreement and this is the sixth time I'm attempting to open this -all with the same result.
Not only does the "Accept" button not exist, the whole screen is locked with this agreement and cannot shut down.
The only way I can get out of this is to enter the Task Manager and shut down Adobe reader.
I would very much appreciate some solution, which I'm sure, is very simple but which I am not able to get on to.See if this helps:
http://helpx.adobe.com/acrobat/kb/cant-click-accept-acrobat-reader.html -
I did not try to install the upgrade. Just shut it down. What has happened and what problems might I have? Has someone hacked Flash Player, or has some been able to get thru my firewall (which is KIS)?
Hi freds19191,
The License Agreement is localized in the various languages in one document, sorted alphabetically. Depending on the PDF reader Plugin you're using it'll go to the correct language, otherwise, it'll just go to the top of the page, which is in Arabic.
Maria -
ITunes asking me to accept software licensing agreement every time.
I just got a new PC, and downloaded iTunes. Every time I opened iTunes, it prompts me to agree to iTune's software licensing agreement terms every time, OR it will open straight to iTunes and an iTunes tutorial will pop up. iTunes changes my preferences every time I open it too.
This is frustrating beyond all measure. I was wondering if anyone knows how to fix this.
Thanks.See the thread Why does iTunes delete my itunesprefs.xml? for most of the action on this topic...
tt2 -
Cant accept/decline License Agreement
I really cant accept this (when i clicking it, nothins occurs)
[URL=http://img178.imageshack.us/img178/7431/licensehc2.jpg][IMG]http://img178.imageshack. us/img178/7431/licensehc2.th.jpg[/IMG][/URL]
Crap =(You seem to have missed this thread:
Liam, "Reader 8 will not allow me to accept or decline license" #168, 29 May 2008 1:59 am
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