Clicking on a link in an email no longer connects to the website

It was working fine until this evening. Now the hyperlinks don't connect. Also, the "Help Contents" does not open.

https://support.mozilla.org/en-US/kb/Hyperlinks-in-Messages-Not-Working

Similar Messages

  • When I click on a link in an email I always get a message 'General failure URL :.... unable to find file' and seconds later the web address opens. Is there anyway to stop this?

    I get a message saying 'General Failure. The URL was: ".........". The system cannot find the file specified' whenever I click on a link in an email and then seconds later the web site opens. If I open firefox and then click a bookmark or search I don't have a problem

    See this lnk for a fix, it worked for me!
    http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

  • Zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?

    <blockquote>Locked by Moderator.
    Please continue the discussion in this thread: [tiki-view_forum_thread.php?locale=en-US&comments_parentId=688606&forumId=1]
    Thanks - c</blockquote>
    == Issue
    ==
    I have another kind of problem with Firefox
    == Description
    ==
    zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?
    I am still having the same problem. I did what you said to do, but it didn't help. I cleared all of firefox's cache and still doesn't work.
    == Firefox version
    ==
    most recent
    == Operating system
    ==
    Windows 7
    == Plugins installed
    ==
    just windows,itunes, flash

    I have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App.  I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting. 

  • Two instances of Firefox open when I click on a link within my email client. How can I stop this from happening?

    I am running on an iMac OS X 10.6.3 using Firefox 3.6.3 as my default browser and I use Postbox 1.1.5 as my email client. Anytime I click on a link within an email message two instances of Firefox open, one with my home page and one with the site the link was meant for. This happens only when Firefox is not already open. If Firefox is running and a link is clicked on it opens normally within the open instance of Firefox. I have contacted Postbox and am currently awaiting a response to see if they have any suggestions. While this is not a serious issue it is a bit annoying. I have Firefox set to open new links in tabs not new instances of windows, so it shouldn't be that. Any help in getting this to stop would be greatly appreciated.
    == This happened ==
    Every time Firefox opened
    == Not sure, it's been going on for quite awhile.

    That is a bug on Mac.
    See https://bugzilla.mozilla.org/show_bug.cgi?id=531552 - Firefox 3.6b opens two windows when opening external links
    ''(please do not comment in bug reports to avoid bug spam for the devs)''

  • All of a sudden, when I click on a link in an email (Outlook for the Mac 2011), it doesn't open in Firefox. Firefox widow pulls up, but no new tab. Microsoft says that since it pulls up Firefox, it isn't Outlook's fault.

    This has happened many times, in fact, every time I've clicked on a link in an email -- but just since Sunday, I think. Before that, it worked perfectly.

    # Yes, if you go to accounts.firefox.org, sign out, you will now be signed out.
    # Sign back in, and you will be asked to save the password you entered.
    # This will save the password and autocomplete if you have this option turned on.
    I am not exactly sure why the menu did not detect the password change or if it was stored incorrectly after you changed it? But after storing the correct password you can manage any duplicate passwords in the password manager.[[Password manager - Remember, delete and change saved passwords in Firefox]]

  • If you click on a link in an email or pdf, for instance and Firefox is closed, it will launch and open the home page, not the link.

    Used to be when you clicked on a link in an email, Firefox would launch and load that page. Now, FF launches and loads your default home page, and you have to go back to the other program and click on the link again.

    I have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App.  I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting. 

  • I clicked on a link from an email that may be spam/phishing.  How can I scan my mac book pro for any viruses?

    I clicked on a link in an email that may be spam/phishing.  How can I scan my mac book pro for viruses?

    You can just download the free ClamXav and scan your entire drive - but as there are no known viruses for OS X (although there is malware - see Thomas Reed's excellent Mac Malware Guide) it's very unlikely that you have a virus.
    The best source against malware is OS X itself and common sense. Don't click on links in suspicious emails and be careful of anything that wants to install something on your computer that is not from a reputable source.
    Clinton

  • When I click on a link in an email I get the following message at the top of the screen: "Firefox prevented this page from automatically redirecting to another page...[Allow]. How can I stop this?

    When I click on a link in an email using gmail in the Mozilla brower, I get the following message at the top of the screen:
    "Firefox prevented this page from automatically redirecting to another page...[Allow].
    How can I stop this?

    # Press Alt+T
    # Select Options
    # Select Advanced Panel
    # Select General Tab
    # You will see option "Warn me when websites try to redirect or reload page"
    # Uncheck it as given in the screenshot.
    <img src=http://dl.dropbox.com/u/7456129/Firefox/advancedgeneraltab.jpg width=600px height=600px>
    ''<hr>Note: If anyone's reply has solved your problem, then please mark that reply as "Solved It" to the right of that reply after logging in your account. It will help us to concentrate on new questions.''

  • When I click on a link in an email, it does not automatically open the site page? When I receive an email with a link in it, if I click on the link to open the page, nothing happens. It does not open the internet to that page.

    When I click on a link in an email, it does not automatically open the site page?
    When I receive an email with a link in it, if I click on the link to open the page, nothing happens. It does not open the internet to that page.

    I don't appear to have a toolbar either.

  • I just upgraded to Firefox 3.6.13 this morning and now, when I click on a link in an email or webpage, it won't open Firefox. How can I get this option restored in Firefox so I don't have to copy and paste the link?

    I just upgraded to Firefox 3.6.13 this morning and now, when I click on a link in an email or webpage, it won't open Firefox. How can I get this option restored in Firefox so I don't have to copy and paste the link?

    See this lnk for a fix, it worked for me!
    http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

  • Since yesterday clicking on a link in an email message firefox doesn't open a new tab with that particular website.

    I am using Firefox 3.6.13 on a 2009 Mac Pro computer (OSX 10.6.6). Up until yesterday when I clicked on a link in an email message Firefox opened a new tab and switched to that particular website. Since yesterday Firefox doesn't do that. I have Firefox set up as my default browser. I tried to change my default browser to Safari, then everything worked fine. Clicking on a link in a message a new tab has opened in Safari with that particular website. My problem is, that I like Firefox a bit more than Safari and I'd like to know what to do to restore that functionality to Firefox.

    It's a good idea to try disabling Flash completely and see whether the problem continues. If it does, then my guess is incorrect. To test that, open this tab:
    orange Firefox button (or Tools menu) > Add-ons > Plugins category
    Here you can locate Shockwave Flash and use the Disable button. Keep this tab open for easy access when doing your test.
    ''If your test confirms that Flash is causing the problem,'' then the other thread has two suggested workarounds. The first is simple to understand (keep some Flash running at all times) but may be inconvenient to do all the time. The second is trickier because it requires editing a file in (or creating and then dragging a file into) a system folder. Fortunately you only need to do it once.

  • I don't want Firefox to be my main browser or automatically open when I click on a link from my emails, how do I disable this?

    When I click on a link from my emails it opens automatically through firefox. I want to disable this feature as I would like to go back to Chrome. I don't want to uninstall Firefox all together but I don't want it to be my main browser either.
    Thank you

    The only way to have such links not open Firefox is to set another browser the default browser.
    That MozillaZine Knowledge Base article shows how to set another browser like IE as the default browser.
    See Setting default browser manually:
    *http://kb.mozillazine.org/Default_browser

  • When I click on a link in an email I get an error message. Only just started happening

    When I click on a link in an email I get an error message saying:
    General failure. The URL was xyz.... An error occurred when sending the command to the application

    # Press Alt+T
    # Select Options
    # Select Advanced Panel
    # Select General Tab
    # You will see option "Warn me when websites try to redirect or reload page"
    # Uncheck it as given in the screenshot.
    <img src=http://dl.dropbox.com/u/7456129/Firefox/advancedgeneraltab.jpg width=600px height=600px>
    ''<hr>Note: If anyone's reply has solved your problem, then please mark that reply as "Solved It" to the right of that reply after logging in your account. It will help us to concentrate on new questions.''

  • TS4002 I'm getting an error message when I try the click on a link in an email. No associated application could be found. How do I fix this problem?

    I'm getting an error message when I try the click on a link in an email. No associated application could be found. How do I fix this problem?

    Is this a one-off or a general problem? If a one-off, is it a link to a web page or something else? If not a web page, try control-clicking on it and choosing to download the linked file. This will at least access the file though it might be to something you don't have an application to open with. If you do this, what sort of file do you get? - select it and hit command-i to get information on it.

  • When clicking on a link in an email, an error message kept coming up, implying an incombatibility .

    When clicking on a link in an email, an error message kept coming up, implying an incombatibility . Please advise me what version of acrobat reader is compatible with Windows Vista.

    Is this a one-off or a general problem? If a one-off, is it a link to a web page or something else? If not a web page, try control-clicking on it and choosing to download the linked file. This will at least access the file though it might be to something you don't have an application to open with. If you do this, what sort of file do you get? - select it and hit command-i to get information on it.

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