Clicking on Add-ons causes firefox to crash?

New Linux Mint 17 install yesterday. Problem with updates and now Firefox is broken. At first it wouldn't open at all. Did a purge of Firefox and Mozilla then reinstalled Firefox via terminal. Now it will open but when I go to "Add-ons" it just crashes and closes like the "Add-ons" part is not even there?
Uninstalled Firefox again then reinstalled via Synaptic but it's still doing the same thing
Please make suggestions simple as I'm not very good with the command line.
Thanks,

Can you give me your crash reports?
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.

Similar Messages

Firefox crashes when I click on "Add-Ons" from menu tab

Every time I click on "Tools" in the menu bar and then click on the "Add-ons" tab, Firefox immediately crashes and a crash report shows up asking if I want to submit the report. This only started happening after I recently installed a bunch of add-ons to my browser. I want to uninstall some of the add-ons but unfortunately I cannot even view the "Add-ons" page now because it keeps crashing every time I try. I have tried restarting my browser as well as my computer many times and still get the same crash error.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
This can be a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. 
New files will be created when required.
See "Corrupt extension files":
* http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is an update.

I recently had to disable and enable all add-ons on Firefox. Now when I google something, when I hover over the website preview and click 'cached' it won't highlight the key terms anymore. How can I fix this?

I recently had to disable and enable all add-ons on Firefox. Now when I google something, when I hover over the website preview and click 'cached' it won't highlight the key terms anymore. How can I fix this?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Google Reader comments cause Firefox to crash.

Clicking the link to add a comment to a Google Reader entry causes Firefox to crash unexpectedly. I've only had this problem since the 3.6.12 update. So far as I can tell, I don't have any problematic add-ons, and my browser is up to date.

This can be problem with one of the fonts that is used on that page and that is corrupted.
You can use the System File Checker to check if font files are missing or corrupted.
See http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Extensions will not show in add-ons manager; Firefox start-up Java error

When I click Tools --> Add-ons, the Add-ons Manager opens but no Extensions show in the Extensions tab.
I think the problem is related to a start-up error message I receive. Every time I open Firefox, an error message labeled "[JavaScript Application]" opens and displays the following:
aObj is undefined -- chooseValue((void 0),"name")@resource:///modules/XPIProvider.jsm:7032
()@resource:///modules/XPIProvider.jsm:7142
([object Object])@resource://yoono/yoonoLog.js:95
([object Object])@resource://yoono/yoonoLog.js:49
()@chrome://yoono/content/yoonoOverlay.js:176
()@chrome://yoono/content/yoonoOverlay.js:88
([object Array])@resource://yoono/yoonoService.js:949
safeCall((function (aAddonList) {try {for (var i = 0; i < aAddonList.length; i++) {_self.addOns[aAddonList[i].id] = aAddonList[i];if (YOONO_ID == aAddonList[i].id) {_self.setExtensionVersion(aAddonList[i].version);}}} catch (e) {CONSOLESERVICE.logStringMessage(e);}aCallBack();}),[object Array])@resource://gre/modules/AddonManager.jsm:50
([object Object])@resource://gre/modules/AddonManager.jsm:964
AOC_callNext()@resource://gre/modules/AddonManager.jsm:120
([object Array])@resource://gre/modules/AddonManager.jsm:959
PL_getAddonsByTypes(null,(function (aProviderAddons) {"use strict";addons = addons.concat(aProviderAddons);aCaller.callNext();}))@resource:///modules/PluginProvider.jsm:110
callProvider([object Object],"getAddonsByTypes",null,null,(function (aProviderAddons) {"use strict";addons = addons.concat(aProviderAddons);aCaller.callNext();}))@resource://gre/modules/AddonManager.jsm:78
([object Object],[object Object])@resource://gre/modules/AddonManager.jsm:957
AOC_callNext()@resource://gre/modules/AddonManager.jsm:126
([object Array])@resource://gre/modules/AddonManager.jsm:959
([object Array])@resource:///modules/XPIProvider.jsm:3094
completeAddon([object Object])@resource:///modules/XPIProvider.jsm:3895
getAddon([object Object])@resource://gre/modules/AddonRepository.jsm:504
("[email protected]",completeAddon)@resource://gre/modules/AddonRepository.jsm:536
([object Object])@resource:///modules/XPIProvider.jsm:3899
((function (aAddon) {"use strict";
function completeAddon(aRepositoryAddon) {aAddon._repositoryAddon = aRepositoryAddon;self.addons.push(aAddon);if (self.complete && self.addons.length == self.count) {self.callback(self.addons);}}
if ("getCachedAddonByID" in AddonRepository) {AddonRepository.getCachedAddonByID(aAddon.id, completeAddon);} else {completeAddon(null);}}),0,[object Array])@resource:///modules/XPIProvider.jsm:4796
(0)@resource:///modules/XPIProvider.jsm:4795
Any and all help would be much appreciated.
-Jason

The error means that an add-on called yoono is having problems communicating with a component made by Microsoft. I spoke to somebody with experience in working with the firefox coding, and he said that they're likely to be different issued and to see if yoono or another extension is causing the problems by opening firefox in safe mode. To open firefox in safe mode, [[Safe Mode|click here]]. If you can get to the addon manager there, I recommend you get rid of yoono

When I click on "Add Ons" then click "see all", nothing happens..?

I wanted to open up the available add ons... I clicked the Add ons on the home sheet... , I then clicked see all on the add ons page... Nothing happened...
Any help..?

Hello,
I believe clicking that should bring you to this link:
* https://addons.mozilla.org/en-US/firefox/
However, your user agent looks very strange. Did you download Firefox from Mozilla?
* https://www.mozilla.org/en-US/firefox/new/
* (full installers) https://www.mozilla.org/en-US/firefox/all/
If you did not, unofficial builds are not supported by Mozilla, and some are bundled with malicious applications. If you did not download from Mozilla, please uninstall Firefox now, and delete the Mozilla Firefox install directory to remove any residual files:
* C:\Program Files (x86)\Mozilla Firefox
And reinstall Firefox by downloading from one of the two links posted earlier. Also if you remember where you downloaded Firefox, please report it here:
* https://www.mozilla.org/en-US/about/legal/fraud-report/
You may also want to run a scan for malware, you can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.

I click the "Tools" tab, then click the "Add-ons" tab. If I then click anywhere on the "Add-ons" dialog box, the dialog box immediately closes. I can't install plug-ins or add-ons. However, this happens only with my account. Other users have no such p

I click the "Tools" tab, then click the "Add-ons" tab. If I then click anywhere on the "Add-ons" dialog box, the dialog box immediately closes. I can't install plug-ins or add-ons. However, this happens only with my account. Other users have no such problem. I have also tried going to the "Add-ons" dialogue box through "Tools" then "Options." I still cannot get into the "Add-ons" tab; the dialog box closes. I have tried using the keyboard instead of the mouse; same problem.
== This happened ==
Every time Firefox opened
== I am unsure what caused it. I have tried re-installing firefox.

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Opening website "this american life" in firefox 4.0.1 causes firefox to crash, but the same site opens and streams radio shows just fine in IE. Suggestions?

I am trying to stream radio shows through the website for This American Life. As soon as I open the site and click on a link, I get the message about an unresponsive script. The next click to tell it to continue or ignore causes Firefox to crash -- the fade to white/not responding thing. The same site runs just fine on IE.

надувные <a href="http://www.batut.com.ua">аттракционы для детей аренда</a>, доставка, монтаж

Major issues with a add-on Emoji Cheatsheet and missing add-ons in Firefox 37.0.2 ?

As soon as Firefox updated me to 37.0.2 installed I started having issues with missing add-ons and missing tool bar buttons.
Instead spending all day reloading add-on from "Refreshing" Firefox I just started going through my add-ons and disabling them and restarting (4-5 at a time) till thinks went right. I spent a hour last night till I got down t last few that could because it . I left FIREBUG disable and things started working as is and Compatibility Reporter started working too.
Well I woke up to start Firefox and to my shagrin it was messed up again. So I went back through and and remembered the few last add-ons I re-enabled right before I disabled Firbug. So I disable it and sure enough things went back to normal.
What Add-on was that?
'''Emoji Cheatsheet :: Add-ons for Firefox'''
[https://addons.mozilla.org/en-US/firefox/addon/emoji-cheatsheet/?src=ss]
When the icon for it shows on my toolbar everything else shows, yet when it goes awal many other things malfunction. I tried reloading Firfox several times and nothing change. So when I disable it and restarted things were normal and working.
Anyone else experience this?

Sorry, the post about clearing your cache was meant for a different question.
I suggest opening a ticket on the issue forums for this plugin: https://github.com/johannhof/emoji-helper/issues
P.s. If it helps, I currently have 16 add-ons installed.

How do you completely disable the installation and use of add-ons for firefox 4? Is there a config setting/file that can be changed to completely disable add-ons?

I want to completley disable the installation and/or use of add-ons in Firefox 4. I don't want anybody that logs onto either of my computers to be able to use add-ons and I can't find a way to disable it in the configuration files. I've found ways to lock down other options like updates etc. but I cannot find a way to completely disable add-ons.

See:
* http://kb.mozillazine.org/Locking_preferences
You can use a mozilla.cfg file to lock prefs or specify default values. 
You can place a file local-settings.js in the defaults\pref folder to specify using mozilla.cfg.
You can use these functions in mozilla.cfg:
defaultPref(); // set new default value
pref(); // set pref, but allow changes
lockPref(); // lock pref, disallow changes
To prevent users from installing software use:
<pre><nowiki> //
lockPref("xpinstall.enabled" ,false);
</nowiki></pre>

I am having trouble with incompatible add-ons with Firefox 5 and I don't want 5 now because of it

I got a thing to upgrade Firefox and now my toolbars don't work and I don't want the new Firefox now because of it. How do I go back to previous version?

For those that really need an earlier version of Firefox
* ftp://ftp.mozilla.org/pub/firefox/releases/
:or with the latest of version 3
* http://www.mozilla.com/firefox/all-older.html
'''Keep your extensions up to date''', don't wait for a Firefox update and then try to do everything after the Firefox update.
'''Research your''' extensions, some may have updates, some may be found in the developer comments or user comments on the add-on, or on the "'''View all versions'''" link which is part of the Release notes at the bottom of the add-on page.
[https://addons.mozilla.org/firefox/addon/is-it-compatible/ '''Is It Compatible?''' :: Add-ons for Firefox], Are your add-ons compatible with the next version of Firefox? Find out straight from the Add-ons window!
You can force 5.0 "compatibility" with the "[https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Compatibility Reporter]" extension, or with [http://kb.mozillazine.org/Extensions.checkCompatibility extensions.checkCompatibility] using about:addons.

How to reorder search engine add ons in Firefox Mobile for Android?

I've installed a few search engines as add ons in Firefox Mobile, and want to change the order they are listed in.
I'd expect this to be a simple drag and drop (I believe Opera Mobile allows search engines to be reorded by drag and drop), but that doesn't work.
How to I change the order in which search engines appear?

The only method right now is to disable or uninstall search engines. Doing a better job of being able to adjust this would be good.

Kaspersky save banking module causes Firefox to crash; in Internet Explorer no problem

Problem relates to combination of Pc Win 8.1, using Firefox 34, Kaspersky Internet Security 2015 and Rabo Internet banking. When I use Internet Explorer, utilise the KIS Save Banking Module and log in to the Rabo site, all goes well. When I do the same with Firefox, the browser opens a save window and waits for Rabo to connect. This goes on endless and the Firefox window gives "does not react". The only way of continueing is closing Firefox and start all over again. When I switch of the Save Banking module there is also no problem i.e. that the https site of Rabo works as normal. In earlier releases of KIS the problem never occurred.
Rabo technicians say, that there is no problem with their certificate (which indeed seems not the problem). Kaspersky says that Firefox updates so quickly, that development of compatible add-ons is difficult.
What do I wrong?

'''''Kaspersky says that Firefox updates so quickly, that development of compatible add-ons is difficult.'''''
This Rapid Release schedule has been in effect for well over 3 years now ''[started with Firefox 5.0 on June 21, 2011]'' - so it's not "new".
Ask Kaspersky why they even offer add-ons for Firefox if they can't keep up with Firefox updates. ''FWIW, Chrome is on the same type of 6 week update routine that Mozilla uses, but with Chrome their updates are hidden and can install an update without Chrome even being open. Their "updater" runs whenever the PC is running; unlike Firefox which "looks for" updates while Firefox is running.''
Also, Norton / Symantec along with AVG are able to keep up with the Firefox Rapid Release schedule, and Roboform is fairly consistent; ask Kaspersky why "they" say ''and prove'' they are unable to keep up?
IMO, they're selling a product with features that they have no intention of keeping updated properly or in a timely manner. ''And I wonder how the US boycott of their home country's economy might be impacting their updates.''
http://en.wikipedia.org/wiki/Kaspersky_Lab

Google maps causes firefox to crash, I get script stop error message and every window freezes and then crashes

Hi, I use Google maps a lot everyday, and ever since this new firefox update and the new google update it cause firefox to crash. So I basically the the stop script message after window lags and doesnt load, and then it just shows me on all the firefox windows that are open "not responding". Basically I cant do any anything after that except end task everything or firefox just closes by it self. Please help out

unfortunately those sites don't help me. Here is a message I get, it only happens when I'm using Google maps in Firefox.
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: http://maps.gstatic.com/cat_js/intl/en_us/mapfiles/399b/maps2/%7Bmain,mod_util,mod_act,mod_act_s,mod_actbr,mod_appiw,mod_lt_j,mod_mssvt,mod_rst,mod_strr%7D.js:903

Flash causes Firefox to crash several times a day

Flash causes Firefox to crash several times a day.
My cash report is below. Can you help or advise of where I can go for assistance?
Report ID Date Submitted
acfa63f7-0c4b-4fac-a6d3-fc0a646403c2 12/12/2013 09:04
8161f097-63ae-41b6-861d-958bcc327cb7 12/12/2013 08:13
3388e919-422d-4ce0-8137-8d267731fa88 11/12/2013 17:52
bp-cedb707f-a218-49e1-89a3-7a3bd2131211 11/12/2013 10:16
38bbb23b-1dc9-481c-a41e-974eda12e83c 10/12/2013 11:02

Try with Flash beta version
*http://labs.adobe.com/downloads/flashplayer.html

Clicking on Add-ons causes firefox to crash?

Similar Messages

Maybe you are looking for