Clicking on document link opens Safari, but Safari doesn't open link

For some time -- even before upgrading to OS10.8 -- I've been having an issue with Safari. I receive links in emails or other documents, click on them, and when Safari opens, it fails to load the link. Sometimes I see the URL appear in the address bar for a moment, but it vanishes and I am left with a blank "Untitled" Safari page. If I then click on the email (or other) reference link again -- now with Safari open -- everything works fine. I've not seen this reported as a problem by anyone else so am wondering if I have a software conflict. There are two programs running from within Safari, one is 1Password (although that requires a manually entered password to open) and the other is Norton Identity. Perhaps one of those is a culprit. Anyone else seen this behavior?

More than likley, Norton is the culprit. Norton software has caused so many Mac users problems over a long period of time.
Results from an Apple Support Communities search for Norton > Community Search: Apple Support Communities
Follow the instructions at the Symantec/Norton site for uninstalling Norton Identity.
As for one 1Password. Using the pre installed Apple native Keychain Access utility is much better to use than third party. Keychain Access is located in HD > Applications > Utilities.
Remove Norton Identidy first, restart your Mac and try opening a link from email to test.

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Do a malware check with some malware scanning programs on the Windows computer.<br />
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Hi ...
Checked to see how much free space there is on the startup disk lately?
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Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
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If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
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If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
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Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
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Clicking on document link opens Safari, but Safari doesn't open link

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