Clicking on the View More in Outlook....hyperlink does nothing!!

Does this work for anyone using Lync 2013 FE, Lync 2013 client on Windows 7. Exchange version is 2010 SP3. Everything in the client works just fine but when I click on the Conversations tab, I see conversations going back about 6 months. I have conversations
going back a year in my Conversation History folder in Outlook. When I click on the hyperlink on the bottom of the Conversations page, "View More in Outlook", nothing happens. No error, no popup at all. My configuration looks good. MAPI and EWS report
OK. Everything else works fine. A bug perhaps?
Interesting that it works OK with Windows XP and Lync 2010 client. Everything else being the same.

Hi,
It should popup Outlook interface when you click “View More in Outlook” in Lync client.
Could you view the conversation history back to a year when you manually check the conversation history on Outlook?
Please try to use the account to another well worked computer and test if the issue happen.
Please try to use another Lync account to login Lync and Outlook to test the issue.
Please also try to disable add-ins about Lync on Outlook and then enable again, restart Lync client and Outlook to test the issue again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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Clicking on the View More in Outlook....hyperlink does nothing!!

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