Clicking sound when I insert CD/DVD

I just want to ask if that clicking sound is normal. Because it sound really, really bad.

Hi Keith, it really hard for me to tell, because I cannot hear it myself.
But my macbook and all other 2 in my office all produce clicking sound when those macbook start up, or pull the disk into the optical drive, and I consider that normal.
Visit apple store and compare your "clicking" sound with their display unit, and if they produce similar sound, then consider that normal.
Good Luck.

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