Clicking to re-Downloading mountain lion under purchases does nothing
I have an iMac mid-2011 that came with snow leopard and eventually I upgraded to mountain lion. With the update it became quite sluggish and after some time I decided that I might aswell try doing a clean install on the first opportunity.
Now that Mavericks came out, I decided to re-download the Mountain Lion image to keep in store (for some future clean installing); but strangely enough when I click on the download button at my App Store Purchases, I get rightfully warned that "10.8.5 is already installed. If you want to download the full OSX ML installer click continue". When I press continue, the download button becomes disabled, and stays so until I leave the purchases tab... No internet traffic, nothing... I simply doesn't want to download it. I'm puzzled.
Is it only me that can't download ML, or is it some bug with the delivery system now that Mavericks is out?
Thanks
Thank you Eric!
I had already tried the Opt key but the debug menu trick was new to me;
Unfortunately resetting the application didn't do the trick.
I however enabled the debug logging and here's what I got (I've just emailed the support, so the following information is more for anybody who encounters the same problem in the future)
App store log file:
10/24/13 23:51:29.944 Installation check returns non-fatal error Error Domain=PKDistributionError Code=103 "OS X v10.8.5 is already installed on this computer. Use the Updates page to install the 10.8.5 update or if you would like to download the full OS X Mountain Lion installer click Continue." UserInfo=[...]
10/24/13 23:51:29.953 PKDistributionController: Performing disk space check with 64183173120 bytes available on disk, 0 bytes alreay downloaded and 4472479744 required bytes (installSize=22626304 + fileSize=4448804864 + paddedSize=1048576)
10/24/13 23:51:29.954 ISCheckPreflightOperation: verified preflight success=1, error=Error Domain=PKDistributionError Code=103 "OS X v10.8.5 is already installed on this computer. Use the Updates page to install the 10.8.5 update or if you would like to download the full OS X Mountain Lion installer click Continue." UserInfo=[...]
10/24/13 23:51:29.954 ISCheckPreflightOperation: Error found checking preflight - Error Domain=PKDistributionError Code=103 "OS X v10.8.5 is already installed on this computer. Use the Updates page to install the 10.8.5 update or if you would like to download the full OS X Mountain Lion installer click Continue." UserInfo=[...]
10/24/13 23:51:29.955 FRJSInterface: Calling install requirements callback for 537386512 - {
adamID = 537386512;
errorCode = 103;
errorDomain = UnknownDomain;
localizedErrorDescription = "OS X v10.8.5 is already installed on this computer. Use the Updates page to install the 10.8.5 update or if you would like to download the full OS X Mountain Lion installer click Continue.";
success = 1;
10/24/13 23:51:29.956 JavaScript: JSValueRef getProperty_version(JSContextRef, JSObjectRef, JSStringRef, JSValueRef *) returns "1.2.2"
10/24/13 23:51:29.957 JavaScript: JSValueRef getProperty_version(JSContextRef, JSObjectRef, JSStringRef, JSValueRef *) returns "1.2.2"
10/24/13 23:51:29.957 JavaScript: JSValueRef call_doDialogXML(JSContextRef, JSObjectRef, JSObjectRef, size_t, const JSValueRef *, JSValueRef *) called with "<dict><key>message</key><string>Would you like to continue?</string><key>explanation</key><string>OS X v10.8.5 is already installed on this computer. Use the Updates page to install the 10.8.5 update or if you would like to download the full OS X Mountain Lion installer click Continue.</string><key>defaultButton</key><string>ok</string><key>okButtonStrin g</key><string>Cancel</string><key>cancelButtonString</key><string>Continue</str ing></dict>"
10/24/13 23:51:31.968 JavaScript: JSValueRef call_softwareApplicationWithBundleIdentifier(JSContextRef, JSObjectRef, JSObjectRef, size_t, const JSValueRef *, JSValueRef *) called with "com.apple.InstallAssistant.MountainLion"
10/24/13 23:51:31.969 JavaScript: JSValueRef call_softwareApplicationWithBundleIdentifier(JSContextRef, JSObjectRef, JSObjectRef, size_t, const JSValueRef *, JSValueRef *) returns "(null)"
10/24/13 23:51:31.969 JavaScript: JSValueRef call_buy(JSContextRef, JSObjectRef, JSObjectRef, size_t, const JSValueRef *, JSValueRef *) called with (null)
10/24/13 23:51:31.970 FRJSInterface: Page requested a buy
10/24/13 23:51:31.970 FRPurchaseManager: No purchases to purchase
10/24/13 23:51:40.718 Daemon: Continuing to run because app store is running
10/24/13 23:51:55.722 Daemon: Continuing to run because app store is running
10/24/13 23:52:10.726 Daemon: Continuing to run because app store is running
10/24/13 23:52:25.730 Daemon: Continuing to run because app store is running
10/24/13 23:52:40.733 Daemon: Continuing to run because app store is running
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Zanjan FromerI have tried to re-install Lion
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