Clickwheel Issue

I got my iPod Nano 16 GB 4th Generation for Christmas and recently the click wheel is not working. The lock button works fine, if you shake the iPod it will shuffle and play the music, and if you hold down the menu and center buttons it will reset; but otherwise the play/pause button, menu, forward, backward and center buttons don't work. You can't scroll through anything or adjust the volume. I used to be able to fix it by syncing it or restoring it but those methods no longer work. If you can PLEASE help me...music is my life and it is torture without my beloved iPod.

All 4th gen iPod nanos are less than one year old. If doing a Restore did not resolve the problem, you should take it to an Apple Store or contact Apple tech support to get it repaired or replaced under the one-year warranty. The one-year warranty covers manufacturing defects.

Similar Messages

  • Clickwheel issues, can't turn off

    Has anyone else had where only one portion of the clickwheel stops working? I can hear it responding everywhere except on the bottom, which of course is the play/pause/on-off button. I've reset it, but it seems to be more or a hardware issue. I've only had the thing for eight months, and have loved it until this! Any ideas? How else can I turn it off?!

    I'm also using Apple Mail with a POP account and Exchange as well.
    One easy thing to try first is to Rebuild the Mail boxes, choose each Inbox in sequence and go to the Mailbox Menu > Reubild
    Do this for the POP account Mailbox and the Exchange in that order. Try quitting Apple Mail and see what happens.
    Reading this also led me to do a Google Search on Apple Mail hang on quit. Which led me to this message in the Discussion Group:
    From Member: BDAqua
    First I'd backup your whole Mail folder. Try trashing this file first, then logout/in... /Users/YourUserName/Library/Preferences/com.apple.mail.plist If that doesn't work try the .plists in... 
    /Users/YourUserName/Library/Mail/
    So what you want to do to first backup your email is this:
    http://www.maclife.com/article/howtos/how_back_and_restore_mail_lion
    Follow the steps 1 & 2 to create backups of the mail boxes.
    Then go to the Desktop > Go Menu > (hold down Option Key) choose Library > Preferences > (look for com.apple.mail.plist) drag it to the trash
    Logout of your Mac, Log back in. Start Mail see if it hangs on quit
    If that fails o to the Desktop > Go Menu > (hold down Option Key) choose Library > Mail > MailData > (there are .plists in here to that could be causing issues). *WARNING: Make sure to have all your account settings written down in advance of trashing these .plists. You want everything written down in case you have type it ALL in again once these .plists are eliminated.

  • IPod 6th Gen: Clickwheel Problems Still Persist

    I just purchased a 6th Gen iPod 80 Gig to replace the 30 Gig I bought last year and I'm disappointed in it. While overall it's a fascinating PMP there are still issues with the clickwheel not working after adding several GB's of music to the darned thing.
    I'd like to know when Apple is going to get around to working on a fix to this.

    I returned my 160gb classic because of the clickwheel issues as well as all the other issues. Luckily I still have my 5th gen 60gb.

  • I'm having some real issues with my 20 gb Clickwheel...

    It's been frozen entirely for the past 3 days or so...clickwheel has absolutely no function at all. The only way to turn it on is A) switch the hold switch on then off, or B) plug in some headphones. Still, the buttons do not work, and i've tried it all. I've been on hold with Apple for well over an hour now...And i'm just about ready to throw the iPod out the ruddy window. I tried to restore it as well, but to no avail.

    Welcome to Apple Discussions!
    Did you try resetting your iPod while plugged in/connected to your computer?
    http://docs.info.apple.com/article.html?artnum=61705
    btabz

  • 20GB Clickwheel iPod Issues

    So, I've had this lovely thing for a few years now and it has worked quite well. Today in the middle of a workout, it just stops. I tried resetting it, no go. All it does is bring the Apple logo up (like its starting) then it will go to either the iPod with the unhappy face or the folder icon and it says below: "www.apple.com/support/ipod"
    I tried connecting it to its computer, no go. Power source, no go. It continues to stop in its starting up phase.
    Anyone have any ideas?
    Thanks,
    Andrew

    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    http://www.rapidrepair.com/shop/g4-ipod-parts.html
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Is a 10GB "Clickwheel" iPod still supported by iTunes 8+ and OS X 10.4+

    I have a 10GB clickwheel iPod that I've been trying to update just to use for some simple mp3 spoken word files and a handful of songs. Not trying to load entire iTunes library on it. Is the clickwheel not compatible with 10.4.11? I've used disk utility to erase and reformat my iPod, used iTunes to restore several times, and unchecked almost all my music just to see if I can get a handful of files to update onto my iPod. I don't care that it's not sleek and brand new, but I certainly hope I can use it still for basic stuff. I'm wondering if it's no longer supported by iTunes 8+ and OS X 10.4+. Does anyone know for sure and can provide an answer? If it should be supported, does anyone have any other suggestions? It seems like it tries to update, but after I see the message that 6 of 100 or 11 of 100 songs have been copied, it just locks up and that is it. Any help would be appreciated.

    Doug,
    Your iPod should work with no issues on 10.4.11 and iTunes 8+.
    When the iPod "locks up" do you hear any clicking noises? Your symptoms sound like the hard drive is having hardware issues.
    Here's a trick I used to use to fix the older iPods. It involves opening up the iPod, so if you don't feel comfortable, you might want to go to someone who does.
    Take a blade from a box cutter and gently move it along where the plastic meets the metal on the iPod. Use the blade to pry open the iPod from the metal case for the back.
    Once you get the iPod out, look towards the bottom of the iPod, and you should see the hard drive with a wide cable attached to it. Take that cable out of the hard drive (gently). Find a Bic pen cap (or something similar) and push it in between the two rows of pins on the cable. Try to make sure the pins are spread apart evenly and all pointing directly out. Once you get that in place, firmly push the cable back into the hard drive and gently put the iPod back together.
    You may then want to restore just to be safe, and try loading your music again. I've used this trick on many old iPods to bring another couple of years of life into them. (sometimes this cable comes loose, causing the issues you're describing)
    Justin

  • Ipod + Winxp MCE Docking Issues(using Altec lansing Inmotion speakers)

    hi:
    im new to this kind of things(posting in forums) i like to share an issue and some stuff that help me out to solve them, and ofcourse a part that is not solved. here it comes.
    i buyed and ipod clickwheel a year ago 40gb model(im not sure of what generation it is), it was working fine with my G5 i use a Inmotion speaker system(not im500 or im7 just a plain inmotion) and while i used the firewire cable with,it give me no trouble, recently i stop using my G5 for handling the ipod and switched to a brand new pc i brought it has Windows XP MCE (2002 SP2+up to date fixes) there is when all my troubles began, first it was amazingly hard to configure it, i mean the ipod was in HFS(MAC native file system) i will list down the issues and how i solved them in order.
    1.- windows was unable to recognize it, i got an error message about "windows cant recognize the USB device".
    Solution: after various attemps i decided to plug it without the Inmotion speaker system and yes it worked, windows did recongnize it
    2.- after that i tried the restore option from "ipod for windows 2.0" and i got the folder and exclamation logo on the ipod, after the restoration process began and say that i have to unplug it and let the firmware flash occurs (i unplugged it ) i got the folder and exclamtion icon on the screen.
    Solution: i tried the Mac/Ipod updater 2006-06-28 and it worked fine, i got the message to unplug the ipod for a firmware flash( after checking battery was full charged) and with that software it worked fine it finished and windows was able to see it,FAT32 SYTEM FILE.
    3.-THE UNSOLVED PROBLEM: i been trying to break my head open why when i use the Inmotion speaker system as a bridge between the ipod and the PC( using a USB 2.0)
    windows is not able to recognize it it says "windows cant recognize the USB device"(or something like it) other curious stuff is that i tried to plug it to an older PC i have i believe and Intel D850 motherboard P4/1.7Ghz that is able to see/detect the IPOD even when i plug it using the Inmotion speaker system, it says something like" USB device of high speed detected, it will work with decreased speed" but still it is able to SEE IT, while my brand new PC cant, i tried another P4/2.4Ghz and it cant detect the device(using the Inmotion speaker system). Why do i seek any words of wisdom, because those 2 speaker where very expensive here(im in bolivia right now) and i want to break them to bits, i use the inmotion as my charger station and i tend to play my songs from there it was practical i shouldn´t have buyed a 150$ bucks gadget if it wanst.
    HELP: i will apreciate any help that all you may provide, i hope that all the steps above helps anyone that might have some related issues and dont use a expensive spekaer system as bridge. , and yes i will like to solve it, after all those 2 little speaker really sound great.
    PD: i have tried plug it other USB 2.0 ports i have, i even tried to make it work iwthout the DC power( Inmotion speaker system,not Inmotion plus or IM5 just a plain Inmotion) cable plugged if anyone have a similar issue and need more details please let me know, and my most sincere apoligies for my english,to say the truth is not my native languaje and thanks in advance for any help.
    Desliz
    Ipod clickwheel 40GB   Windows XP Pro  

    Sorry, but no one has come forward with a docking adaptor that breaks out audio for the 2nd Gen Shuffle...
    This used to work fine for the 1stGen Shuffle:
    http://catalog.belkin.com/IWCatProductPage.process?Product_Id=245852

  • IPod, restarting, text fading, clickwheel inactive

    I purchased an 80 5G ipod at the beginning of November, 2006. Since then, I have experienced 2 major issues with this thing. The first was completely my own fault - upon disconnecting the iPod from my computer, I yanked the USB cable out as soon as the icon disappeared from the desktop. The iPod still had all the songs, but there was nothing in my music folder. There was no way of retrieving all the 80GB of songs I had stored on it. A wave of massive depression ensued.
    Then, last week, when things were finally going smoothly again, another issue happend. I was listening to a track, and it just died. The text menu on the iPod sort of faded like a nintendo which just shat itself.
    But, I plugged it into my computer at the office, and all the songs were still there. So, I unplugged the iPod from the USB cable, and all of a sudden, the thing restarted itself. The clickwheel stopped working. I restarted it using the buttons - and it worked. Was the clickwheel really not working?
    I decided to restore the iPod in iTunes again. After the restart, the click wheel was still inactive. The only button which worked was the 'hold' button. When I turned it on, the little lock would show up on the screen, then, when I took it off HOLD, the text suddenly began to fade again. I'd press any button on the iPod and the thing would just begin the restart cycle again.
    I went to the mac store. First thing they said was, "not under warranty". The next thing they said was "probably a 'chip' issue." The only alternative they suggested was to get it replaced for about 18000 YEN (i'm guessing about 140-160 US dollars). I wasn't willing to spend that much on something I had already spent over 300 for (which only lasted a year and a bit).
    I asked the store attendant to restore it again - he used disk utility to wipe it clean, and then ran the iPod restore in iTunes.
    The Ipod still didn't working.
    I had a 1G iPod which lasted 5 years. By the end of its life, it would only work for about 40 minutes, but it never had any problems. In fact, every apple product I have purchased, until now, has NEVER had any major issues like this. I was not happy.
    BUT, I come into work today, and the bloody thing started working again. ***.
    G4 Powerbook   Mac OS X (10.4.10)  
    G4 Powerbook   Mac OS X (10.4.10)  
    G4 Powerbook   Mac OS X (10.4.10)  

  • 3rd Gen nano (RED) screen issue

    I've just got my 3rd Gen nano (RED) but it seems that there is an issue with the backlight of the screen. Initially, when I tried to charge it with my MacBook with the USB cable, it didn't charge at all. I have to plug it into the power adapter to get it charging.
    Also, I have to press the screen to get the backlight to "work" otherwise I can hardly make out what's on the screen.
    What can this be? Also, is it a case of the iPod being fully drained of power? Please help! I'm getting this as a Christmas present for my girlfriend

    To address the charging issue, make sure you are connecting the ipod to a high powered USB port (2.0) for it to properly charge on your computer. Often these ports are on the back of the computer, not on the front or the keyboard.
    Yes, if your ipod is very low on battery charge the backlight will not come on.
    Also, you should not have to touch the screen to turn on the backlight. In fact if it comes on when you touch the screen it is defective. It is only supposed to come on when you touch the clickwheel.
    You should probably check to see what you have your backlight settings set to on the ipod. I have mine set to 10 seconds, so it comes on when I touch the click wheel and the light turns itself off after 10 seconds. If this is the behavior you see on your ipod, it is working fine. If you want to extend the time it stays on, you can set it to stay on longer under the settings. be advised the backlighting does use battery power, and your playlife may be affected by having the backlight on a lot.

  • Clickwheel/Menu buttons stopped working + ASP/Warranty question

    Today, my year old 2nd gen nano's clickwheel and menu button stopped working. The hold button works, Itunes sees the thing, disconnecting the headphones does what it supposed to do and everything appears to be in order, except for the buttons. Neither resetting, nor restoring the software did resolve the issue and I am left with a small, elegant, brushed aluminium finished brick with music in it.
    Luckily, an Apple ASP isn't particulary far from where I live and I could and probably should bring it there. However, I am currently in a country that is not the one I bought the Ipod in and my purchase receipt and anything else that might have came with it is some 3000 km away.
    Does anyone know if bringing just the player to an ASP (it does have a serial number) has any remote chance of getting a warranty repair? And, if not, is it worth it even bothering with the repair, in terms of cost?

    Hi Kevinsen and welcome to the BlackBerry Support Community Forums!
    I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
    KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
    or
    KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...
    Thanks
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • ClickWheel Not working .. need help

    My 30G Ipod Photo clickwheel stoped working yesterday. I`ve had it for 17 months. All the key buttons work ( Play , Back , forward , Menu and select) But it does not scroll down. Its like the Touch sensitive just stopped. It would not do a soft reset so I wore the Batt down and it reset its self. Same deal it didnt work. Now I just did a Restore and still nada.
    Anyone have any suggestions for me? or am I just gonna have to suck it up and try and get a new Ipod?
    Thanks

    Alright, mine works a little now. Jessica, try scrolling while pushing down on the buttons. Mine worked like that. Had to kind of force it a little. It got a better after sitting on the cradle for a while. Anyone out there with this issue, don't waste your time and effort with the restore function. This is pure hardware baby. Let me know if you can scroll while pressing down to see if we have the same issue.
    ~b

  • InvisibleShield - Clickwheel Cut out install...

    Some readers pointed out that while the InvisibleShield provided full body protection for the iPod nano, it also obscured the aesthetics of the matte clickwheel.
    The makers of the InvisibleShield responded quickly and released a version of the iPod nano cover with precise cutouts of the clickwheel.
    They have also addressed the issue of "what wetting agent" to use when applying the InvisibleShield by including a vial of liquid that made the entire process quick and painless.
    We completed the entire installation process in one attempt in less than 10 minutes
    http://www.rainydaymagazine.com/RDM2005/GearNGadgets/October2005/RDMGG_Invisible ShieldCutOut.htm

    Because of the cut out, this version was much easier to deform... so keep that in mind when working out any bubbles.
    Also... we cannot stress enough about making sure the fingers are clean. The sticky stuff will take whatever is on your fingertips and immortalize it on the shield
    Good luck!

  • NO SOUND WHEN TOUCHING CLICKWHEEL, CRACKLY SOUND WHEN RUBBING FACEPLATE

    Hello, I have a 30Gb iPod video and the sound isn't working. If I turn it on and play a song, I get no sound. The screen shows the song and if I adjust the volume via the clickwheel, the volume bar moves up or down but still no sound. *However, if I rub the face of the iPod with my thumb, I get sporadic, crackly sound.* (?) Anyone know what's wrong? I've already replaced the headphone jack and also swapped head phones.

    Hi
    I have the same problem. iPhone 4S with newest update. No sound while playing music (grey volume buttons). No sound for alerts e.g. incoming SMS.
    Total reset does not help. Restore from iTunes Backup helps, but sound only available for some minutes (can play music direct form iPhone, without ear-phone)
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