Client doesn't activate junk mail handling

Hi All
This started in the GWIA forum, but there we found out that this was not the GWIA not doing things correctly.
I have a spam filter set up in front of the GWIA (ScrollOut F1).
That together with GWIA tags mails as spam, but when it arrives in the client the properties shows
Junk Mail Handling Evaluation Results
Message is eligible for Junk Mail handling
x-spam-flag was set for this message
So it seems that the GWIA does it correctly, and marks the mail.
Then below I see this:
Junk Mail settings when this message was delivered
Junk Mail handling disabled by User
Junk List is not enabled
Junk Mail using personal address books is not enabled
Junk iCal Mail using personal address books is not enabled
Block List is not enabled
If I look in the Administration Console Client Options I see this:
Enable Junk Mail Handling (X)
Enable Junk Mail using Junk Mail Lists ( )
Enable Junk Mail using Personal Address Book ( )
Enable Junk Calendaring using Personal Address Book ( )
Auto-Delete after: (31) days (X)
Enable Blocked Mail using Block Mail Lists ( )
The client is version 14.0.1 13-11-2014. PO GroupWise Agent Build Version 14.0.1 -118418, GroupWise Agent Build Date 11-12-14, GroupWise Resource Build Date 04-07-14.
I've also tried locking the settings on domain and on user in client settings, but that didn't help.

Hi,
Are you in a position to open a Service Request with Novell Technical Support?
I have picked up that this "bug" has been reported previously to Novell, but I can't see the details of it. I'm going to ask around in the backrooms to see if I can get this tested for you. I'll let you know if I get any information back from the kind folk that I'm asking.
In the interim, test with "Enable Junk Mail using Junk Mail Lists" and see if it makes any difference. I know that in the GWIA thread I asked you to turn this off, but I was just testing something.
Keep us up to date with your testing progress.
Cheers,

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Junk Mail handling in Mavericks

How does Maveriks Mail handling Junk mail??
I have serveral issues associatted with this item, and i have read several threads on this subject on this forum, but i am still totally confused.
I have two email accounts one of them icloud and the gmail,
I have dissabled junk mail filtering within Mail and after reading several thread i created a filter within Gmail to allow all mail to be sent through via the inbox.
On the icloud account any message i want to mark as junk, i do not get the option ..WHY NOT????
On the gmail account i get the same issue.
What is going on?
Thx
John

You can set up a Rule
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I noticed that all over sudden whenever I close mail the rules and junk mail setting in mails prefs are not kept anymore so that
I have to enable each rule and junk mail filtering whenever I open mail again.
Used to work fine.
Any idea / remedy ?

Open Disk Utility and Repair disk permissions on the First Aid tab.
Then, Restart and boot into Recovery Mode by holding down cmd-r on restart until you see a gray screen. When the Mac boots, you will be presented with some options. Choose Disk Utility and select your Hard drive volume (Macintosh HD is the default name). Then, on the First Aid tab, click Repair Disk (not permissions).
If that doesn't help, you could try installing the 10.8.2 combo updater from the Apple Downloads site:
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BASDawg,
Please remember that this forum is by and for users. Apple isn't here... if you wish your feelings to be heard by Apple, send them some feedback:
http://www.apple.com/feedback/

Junk mail handling seems broken in Mail

I had a rather frustrating experience with Mail this morning, and I'm wondering if anyone else has experienced this. The closest thing I've seen thus far is another topic in this forum about messages being read but being marked as unread when you later go and view the contents of an INBOX. (Incidentally, I've experienced this behavior as well, though seldom.)
I went through my Mac.com account's inbox and noticed a bunch of messages which I could have sworn I had marked as Junk already. I'd say there were 4 or 5 junk messages. After I marked them as junk, they appeared to be moved to the Junk mail folder. At least, they apparently disappeared from that inbox.
I then checked my junk mail folders, and noticed a message (not one of the 4 or 5 that I had just identified as junk) that shouldn't have been marked as junk, so I marked it as Not Junk, and then manually dragged it back to my Mac.com inbox. Now, I know that occasionally the junk mail filter gives false positives for mail messages that it shouldn't, and I'm not complaining about that. What I'm complaining about is coming up next.
See, apparently, the Mail application lied to me when it indicated (visually) that the messages had been moved. After I had convinced myself that I saw only the mail messages in the Junk folder that should be there, I went and did an Erase Junk Mail operation -- which is not reversible.
Imagine my shock when I discovered the following:
* The 4 or 5 messages that I marked as junk were back in the inbox. They were still marked as junk, which I confirmed by selecting each of those messages individually; the little "You marked this message as Junk" indicator bar appeared at the top of the view pane. But the junk messages apparently didn't actually get moved into the junk mail folder.
* The 1 message which I marked as Not Junk and manually removed from the junk mail folder apparently is gone. It would seem that this message was not actually moved back to the inbox as the application visually indicated.
The first bullet point above is easy enough to take care of: Highlight the messages and do an Apply Rules (or manually move them). The second bullet point, I can't fix, because that message apparently is now gone. I wouldn't be quite so upset about it, except that the message in question was a confirmation message from Pay1040.com and would have been useful to keep around, especially if I needed to provide proof-of-payment to the IRS.
After this incident, I repaired permissions on my drive and restarted the Mail application; I haven't seen any misbehavior since, but I'm now very nervous about cleaning out my junk folders.
Dual 2.0 GHz G5 Mac OS X (10.4.6)

LionMage,
Actually, you hit-the-nail-on-the-head when you said - '...but my guess is, some kind of synchronization between the Mac.com IMAP server and my Mail application needed to occur.' Mail gives you the option of how often it checks for new messages. And, since the original message stays on the Apple server, if there are any permission problems or lag in the system, its quit possible that you will receive a message twice because you receive new messages first, then sync your mail boxes last. You can see this in the status messages at the top of the Mail main window when you press 'Get Mail'.
Hence, they showed up again unexpectantly. And you were right, there may have been a simple problem with your system that you fixed by repairing the permissions and restarting your Mac.
Its only happened to me once or twice before, but I now let mail delete the Junk mail every 7 days no matter how full it gets (unless of course you get a lot of mail!). That way I've checked the Junk 3 to 4 times before it trashes them and I know that the server is sync'd properly at Apple before they disappear forever.
PowerMac G5 Dual 1.8ghz Mac OS X (10.3.9)

Outlook 2013 client doesn't sync new mails but syncs after restarting outlook

Hi Experts,
Here are the HW & SW.
DC1, ADC Windows 2012
Exchange 2013 MBX1 & MBX2 on Win2012r2
Exchange 2013 CAS1 & CAS2 on Win2012r2
Network : EXCHANGE ON LAN and Clients using MPLS link to connect Exchange CAS (10 mbps) 100 users.
Strange issue, only for few users like 4-5 outlook, when user opens outlook gets authenticated and outlook remain cached mode. But it doesn't gets the new mails it still shows online. But the same users they get the mails on their mobile device using Active
Sync promptly without any delay and new mails shows on the OWA too. When the user restarts his outlook starts receiving new emails.
Checked the following :
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All users are homed on same database on same server.
No throttling policy been configured and enabled except default one.
Webmail works fine and well
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Hi,
Since there is no sync synchronization issue on mobile device and OWA, it is highly possible of outlook client issue.
Make sure outlook client is the latest version.
Please disable the security AVG/Firewall, especially the mail scanner module to check whether this issue persists.
Run Outlook in Safe Mode to determine if it's 3rd-party add-ins related:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
Please run scanost.exe to fix the .pst file to test the result:
http://support.microsoft.com/kb/272227#appliesto
Please try to recreate profile to check this issue.
If this issue persists, please let me know.
Best Regards.

Junk mail filter doesn't work all the time

Why doesn't the Junk mail filter work all the time? I click on mail like from Best Buy or Omni Hotels to go into junk mail but hardly any of their mail goes into Junk. Other sites go directly to Junk. If I click on a Best Buy mail to indicate it's Junk, shouldn't that work 100% of the time forever and ever?

The Junk filter is based on an analysis of the content of the message. It ignores the sender. (Filtering based on the sender is an ineffective way of dealing with true spam, since spammers use constantly-changing spoofed addresses.)
If you don't want mail from a legitimate sender like Best Buy, unsubscribe from their ads. If that doesn't work, make a Rule to delete or move the messages.

Apple's Mail program can't handle junk mail

I've had this machine for almost two months now and I'm STILL having problems with Apple's mail program:
1. It doesn't recognize junk mail. Although I've been in "train" mode for almost two months, it STILL doesn't recognize ANYTHING as junk mail, even things that are obviously junk, and even duplicates of messages already marked as junk.
2. Although I've set my preferences to delete junk mail on exit, the program doesn't delete junk mail. It doesn't matter whether I mark the messages manually as junk and leave them in my inbox, or if I mark the messages as junk and move them to my junk mailbox, or if I just move the messages to the junk mailbox without marking them as junk. The messages sit in the junk mailbox until I delete them manually.
I'm EXTREMELY disappointed with Apple and Apple software and the fact that almost NOTHING works as expected or advertised. I have problems with Mail, Safari and iCal to name just a few...

I am not understanding any of these problems, as Mail marks Junk quite reliably for me (and I think many others). Also, no problems with Safari nor iCal here.
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Message was edited by: Ernie Stamper

IOS Junk Mail problem

I use Verizon as my mail server. I have continually marked unwanted mail as Junk on my iPad Mini. Move them to the Junk folder and then delete. I still receive mail from these senders and they go into my regular mail box folder rather than the Junk folder.
On my Powerbook Pro, when I mark a message as junk, all future mail from that same address, automatically goes into my Junk Mail folder, as it should.
I don't understand why iOS doesn't recognize junk mail and put it in the Junk Mail folder.
Also would like to be able to sort my mail alphabetically to make it easier to mass delete mail from certain senders.

auapplemac wrote:
I use Verizon as my mail server. I have continually marked unwanted mail as Junk on my iPad Mini. Move them to the Junk folder and then delete. I still receive mail from these senders and they go into my regular mail box folder rather than the Junk folder.
On my Powerbook Pro, when I mark a message as junk, all future mail from that same address, automatically goes into my Junk Mail folder, as it should.
I don't understand why iOS doesn't recognize junk mail and put it in the Junk Mail folder.
Also would like to be able to sort my mail alphabetically to make it easier to mass delete mail from certain senders.
I don't know what mail client (software) you use on the notebook but it sounds like the filtering is done on the client side (notebook) as opposed to the server side. You can verify this by using a web browser to sign in to your Verizon mailbox. See if the junk mail are all sorted correctly (all spam are in Junk folder) on the webmail interface.
As far as I know iOS built-in Mail app does not have the same capability, ie. sorting junk mail on the client side.

Junk mail not automatically moved to Junk folder

Hello.
I'm using an IMAP account and have configured Mail to move junk mail to the chosen junk mail folder (junk is not filtered on the server but on my client). Since the junk mail filter is still learning sometimes junk mail is not detected and still goes to the inbox. That's okay.
If I then select that message it is somehow miraculously detected and marked as junk. However, it is not automatically moved to the junk folder but remains in the inbox marked as junk?
Is this desired behaviour? Why is the mail not automatically moved to the junk folder, like it is when I manually mark a mail as junk?
Thanks in advance

I just happened to notice that even mail that is automatically marked as spam/junk remains in my inbox. So I open the inbox folder and there is message that is marked as junk. Only when I manually reset and set the junk status is the message moved to the junk folder.
This seems to be the case in an IMAP acount where all folders (sent, drafts, spam, etc.) are subfolders of the actual inbox folder.
Is anyone else experiencing this behaviour?
Thanks in advance

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I am unable to find a way to unmark mail as junk in Mail 5.1 (OS X Lion). In previous versions of Mail, there were obvious ways to do this.
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Aha.   I reset the junk mail under Mail->Preferences->Junk Mail, and the behavior changed. Now the menu item and toolbar button act as toggles, whereas they did not before the reset.
BUT: junk mail handling gives us a choice between a) moving junk mail to the junk mailbox or b) marking it as junk but leaving it in the inbox.   Now I don't see a way to make it do both, even through the custom handling option.
Why do I want it to do both?   I want to make sure the the filter is learning what I think is junk and what I think is is not, and I want the junk out of the way.

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Hi,
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Thanks.
Amine

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How to filter junk mail in icloud (pc) webmail?

Hello,
I receive e-mails marked as junk. Does icloud filter junk mail?

Aha.   I reset the junk mail under Mail->Preferences->Junk Mail, and the behavior changed. Now the menu item and toolbar button act as toggles, whereas they did not before the reset.
BUT: junk mail handling gives us a choice between a) moving junk mail to the junk mailbox or b) marking it as junk but leaving it in the inbox.   Now I don't see a way to make it do both, even through the custom handling option.
Why do I want it to do both?   I want to make sure the the filter is learning what I think is junk and what I think is is not, and I want the junk out of the way.

Yosemite mail client doesn't have bounce option

In Snow Leopard (i know, it's been a while), there was a great feature in the MAIL APP called "bounce" that would essentially tell the sender they sent email to a bad email account. This really helped with eliminating Junk mail. There doesn't appear to be a way to do this in the new Yosemite mail client. It was such a great feature, why remove it? Hopefully i'm missing something.
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Not there.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
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Junk mail filter in yosemite doesn't work. i can't find the 'mark as junk' selection or 'remove from previous recipients' which would help to filter out spam.

junk mail filter in yosemite doesn't work. from the flags, i can't find the 'mark as junk' selection. Formerly clicking on the email address in question would allow one to 'remove from previous recipients' which would help to filter out spam. I've adjusted all the settings under mail preferences, but that is not helping.

Hello Diane162,
Welcome to the Apple Support Communities!
I understand that you would like to be able to filter some of the junk mail that you are receiving in Mail. The attached article has a lot of great information on junk mail filtering, including how to mark as junk and adjust the junk filter.
Mail (Yosemite): Reduce junk mail in your inbox
Cheers,
Joe

Client doesn't activate junk mail handling

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