Client GWI version10: setup.msi issue after implementing note 1562571

Hi,
I have installed version 10 of the client based groupware integration on a CRM 6.0 system. Up till now, we were not able to let synchronization work (screen with the options was greyed out).
I had created a message for SAP and after some exchange they advised me to implement note 1562571:Solution for ISScript.msi error. We were not having this error but as SAP had a look into our system, I followed the advise.
After implementing this note via SNOTE, I got an error (which I didn't had before!) when I tried to install the synchronization software saying that the setup.msi was not correct (taking a look into SE80 bsp appl: CRMCMP_GW_WC, the file attached is setup.exe).
Did someone had the same issue? Any help is very appreciated!
Thanks in advance,
Yasmine Marchal

Hi ,
I think there is a note which can solve the msi issue , I havent implemented it .. please check Master Note - 1563898 ( this is for 7.0 EHP1 i think ) . You can look for the right note for CRM 6.0 at the service marketplace.
I have configured Groupware Int for Outlook 10 and CRM 7.0 EHP1 . Initially we were facing this error where the SAP DEFAULT profile was getting downloaded when we clicked on the Edit Sync settings. Is this what was happening with you ??
We created a new profile in GWIPROFILE and maintained the crm_ui_profile parameter with the correct business role in SU3 and now we can synchronize.
Let me know if you were able to resolve the issue with a note .
Edited by: Neha M on Sep 29, 2011 1:24 PM

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Source:        Microsoft-AppV-Client
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Keywords:      Publishing Refresh
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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Log Name:      Microsoft-AppV-Subsystems-RegistryStaging/Debug
Source:        Microsoft-AppV-Subsystems-RegistryStaging
Date:          2014-02-04 09:30:02
Event ID:      2002
Task Category: None
Level:         Information
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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<EventData>
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</System>
<EventData>
    <Data Name="string">C:\Users\TEMP.DOMAIN\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\</Data>
    <Data Name="uint64">6629316385409335299</Data>
</EventData>
</Event>
We noticed thet the user DOMAIN\user had a TEMP.DOMAIN profile path due to faulty permissions on the profile store and that this path thoug its fixed was stil configured in the AppV part registry according to below.
Since this key is global to the server and not bound to the user account it wasnt removed with the user profile, we tried removing the specific keys manually where the user account UID occured without any change to the problem. The removed keys werent
regenerated in the registry though.
The specific user account SID uses TEMP.DOMAIN paths (\Users\TEMP.DOMAIN\AppData\Roaming\Microsoft\AppV\Client\VFS) for two String Value names "TargetLongName" and "TargetShortNamefolders" in the following key (and others):
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppV\MAV\Configuration\Packages\04ADC3E8-E368-4B95-98AF-F53A625070CD_C248B175-B174-41F5-A4D6-62835CF86519\UserConfig\S-1-5-21-XXXXXXXXXX
As mentioned the UID keys "S-1-5-21-XXXXXXXXXX" did not reappear UNTILL we manually created the folder C:\Users\TEMP.DOMAIN with full permissions for the affected user. Once this folder was created App-V recreated the registry keys "S-1-5-21-XXXXXXXXXX"
with the correct \Users\USERNAME\* values however the icons for the applications was distributed to the C:\TEMP.DOMAIN\Desktop folder and since the users desktop is accually in C:\Users\USERNAME\Desktop none of the icons was visible to the user.
Another user had similar issues but with the java plugin for internet explorer failing without error messages, once that user got access to C:\Users\TEMP.DOMAIN the user was again able to run java.

Cheers,
Ended up putting in some workarounds.
Citrix\Microsoft best practice hotfixes
Review all userprofiles to check correct permissions etc (powershell script)
Purge Key each week, possibly switch to nightly.
$CitrixOU
=Get-ADComputer
-filter *
-searchBase 'OU=Citrix,OU=Servers,DC=test'
| Select-Object
-expand Name
Invoke-Command
-cn $CitrixOU {gci
HKLM:\SOFTWARE\Microsoft\AppV | foreach-object {gci
$_.pspath}
|where-object {$_.name
-like "*S-1*"}
|remove-item
-Recurse -Force}
until we can work out if this is 'by design'

Client GWI version10: setup.msi issue after implementing note 1562571

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