Client Having Problems With Acrobat 11.0.3 and files created in earlier versions

We are noticing problems with our PDF's depending on the version of Adobe they are viewed with.
If the PDF File was created pre 11.0.3 and you view it with 11.0.3 you only see squares in the narratives from SQL/Oracle Text Fields .
If the PDF File was created with 11.0.3 and you view it with 11.0.3, it is fine.
Update. As with most Software/Support services the correct information is not always received and must be forced out of the Customers.
The PDF files are drawing of Auto Accidents created in Adobe Acrobat and stored on a Microsoft Server Network. The files are then merged inside a Microsoft Visual FoxPro 9.0 SP2 Application with Data received from Microfoft SQL Server 2005 Database through a ODBC driver to a FoxPro Cursor and then created with a Visual FoxPro Report Form. The VFP Report form page that displaies/prints the PDF file is a OLE File Object and is created / Printed through Amyuni 4.5xx Converter to a PDF file and then viewed with Adobe Acrobat 11.0.3.

There are software packages that will do those checks. So in that sense there is a way to check. However, that would be a programming task and not necessarily simple. So I really can't help you on the programming aspect (I would refer you to something like the SDK forum for programming).
To check the file, you would normally open the document properties (ctrl-D). The general tab provides the version number and the fonts tab will tell you what fonts are used and embedded.

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T.Message Edited by terrylar on 05-9-2005 04:6 PM

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Client Having Problems With Acrobat 11.0.3 and files created in earlier versions

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