Client security and finger print

I recentlyy upgraded the fingerprint software to its newest release /http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73585) and since then the client security system says the finger print software is not installed. The client security works fine if i type the password. At window log on i can swipe the finger print and log on. On web browser the link between css and fingerprint does not work and i have to type the password
Finger print software 5.9.3.6581
Client security 8.30.0031
How can i re link both ?
Best regards

http://forums.lenovo.com/t5/ThinkVantage-Technologies/Fingerprint-vs-Password-Manager/m-p/281408
Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAM
Lenovo T430s, 2356LQG, Windows 8.1 Pro x64 UEFI, Intel 520 SSD 180 GB, 8 GB RAM
Lenovo T420s, 4171-6SG, Windows 8 Pro x64 UEFI, Intel 320 SSD 120 GB, 8 GB RAM
Lenovo T400s, 2808-CYG, Windows 7 Ultimate x64

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Moderator note; subject edited

Hi,
to day I come back on laptop, I follow your action plan.
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@ssheaf
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casimodo
Welcome to the HP Community Forum.
Keep in mind that I don't own a business notebook -- I don't run your flavor of Client Security software although I am familiar with the security software that runs on the consumer HP notebooks.
Please do make sure you have the means to log into your computer prior to removing the program.
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Click Accept as Solution when the Answer provides a Fix or Workaround!
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Action start 14:19:04: FileCost.
Action ended 14:19:04: FileCost. Return value 1.
Action start 14:19:04: IsolateComponents.
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Action start 14:19:04: CostFinalize.
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Action start 14:19:24: INSTALL.
Action start 14:19:24: LaunchConditions.
Action ended 14:19:24: LaunchConditions. Return value 1.
Action start 14:19:24: FindRelatedProducts.
Action ended 14:19:24: FindRelatedProducts. Return value 0.
Action start 14:19:24: AppSearch.
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Action start 14:19:24: CCPSearch.
Action ended 14:19:24: CCPSearch. Return value 0.
Action start 14:19:24: RMCCPSearch.
Action ended 14:19:24: RMCCPSearch. Return value 0.
Action start 14:19:24: ValidateProductID.
Action ended 14:19:24: ValidateProductID. Return value 1.
Action start 14:19:24: CostInitialize.
MSI (s) (64:9C) [14:19:24:662]: Baseline: Sorting baselines for {B5DF29E9-885D-4FD0-B62D-33615AC65A53}.
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Action start 14:19:24: FileCost.
Action ended 14:19:24: FileCost. Return value 1.
Action start 14:19:24: IsolateComponents.
Action ended 14:19:24: IsolateComponents. Return value 1.
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Action start 14:19:30: SelfUnregModules.
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Action start 14:19:30: UnregisterFonts.
Action ended 14:19:30: UnregisterFonts. Return value 1.
Action start 14:19:30: RemoveRegistryValues.
Action ended 14:19:30: RemoveRegistryValues. Return value 1.
Action start 14:19:30: UnregisterClassInfo.
Action ended 14:19:30: UnregisterClassInfo. Return value 1.
Action start 14:19:30: UnregisterExtensionInfo.
Action ended 14:19:30: UnregisterExtensionInfo. Return value 1.
Action start 14:19:30: UnregisterProgIdInfo.
Action ended 14:19:30: UnregisterProgIdInfo. Return value 1.
Action start 14:19:30: UnregisterMIMEInfo.
Action ended 14:19:30: UnregisterMIMEInfo. Return value 1.
Action start 14:19:30: RemoveIniValues.
Action ended 14:19:30: RemoveIniValues. Return value 1.
Action start 14:19:30: RemoveShortcuts.
Action ended 14:19:30: RemoveShortcuts. Return value 1.
Action start 14:19:30: RemoveEnvironmentStrings.
Action ended 14:19:30: RemoveEnvironmentStrings. Return value 1.
Action start 14:19:30: RemoveDuplicateFiles.
Action ended 14:19:30: RemoveDuplicateFiles. Return value 1.
Action start 14:19:30: RemoveFiles.
Action ended 14:19:30: RemoveFiles. Return value 1.
Action start 14:19:30: RemoveFolders.
Action ended 14:19:30: RemoveFolders. Return value 1.
Action start 14:19:30: CreateFolders.
Action ended 14:19:30: CreateFolders. Return value 1.
Action start 14:19:30: MoveFiles.
Action ended 14:19:30: MoveFiles. Return value 1.
Action start 14:19:30: InstallFiles.
MSI (s) (64:9C) [14:19:30:150]: Dumping binary patch manager data...
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ILAUNCHR.CFG' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'fsc_jar.jar' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ILAUNCHR.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'RunSetup.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ilwrap.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: Dumping binary patch manager data...
Action ended 14:19:30: InstallFiles. Return value 1.
Action start 14:19:30: PatchFiles.
Action ended 14:19:30: PatchFiles. Return value 1.
Action start 14:19:30: DuplicateFiles.
Action ended 14:19:30: DuplicateFiles. Return value 1.
Action start 14:19:30: BindImage.
Action ended 14:19:30: BindImage. Return value 1.
Action start 14:19:30: CreateShortcuts.
Action ended 14:19:30: CreateShortcuts. Return value 1.
Action start 14:19:30: RegisterClassInfo.
Action ended 14:19:30: RegisterClassInfo. Return value 1.
Action start 14:19:30: RegisterExtensionInfo.
Action ended 14:19:30: RegisterExtensionInfo. Return value 1.
Action start 14:19:30: RegisterProgIdInfo.
Action ended 14:19:30: RegisterProgIdInfo. Return value 1.
Action start 14:19:30: RegisterMIMEInfo.
Action ended 14:19:30: RegisterMIMEInfo. Return value 1.
Action start 14:19:30: WriteRegistryValues.
Action ended 14:19:30: WriteRegistryValues. Return value 1.
Action start 14:19:30: WriteIniValues.
Action ended 14:19:30: WriteIniValues. Return value 1.
Action start 14:19:30: WriteEnvironmentStrings.
Action ended 14:19:30: WriteEnvironmentStrings. Return value 1.
Action start 14:19:30: RegisterFonts.
Action ended 14:19:30: RegisterFonts. Return value 1.
Action start 14:19:30: InstallODBC.
Action ended 14:19:30: InstallODBC. Return value 0.
Action start 14:19:30: RegisterTypeLibraries.
Action ended 14:19:30: RegisterTypeLibraries. Return value 1.
Action start 14:19:30: SelfRegModules.
Action ended 14:19:30: SelfRegModules. Return value 1.
Action start 14:19:30: RegisterComPlus.
Action ended 14:19:30: RegisterComPlus. Return value 1.
Action start 14:19:30: InstallServices.
Action ended 14:19:30: InstallServices. Return value 1.
Action start 14:19:30: StartServices.
Action ended 14:19:30: StartServices. Return value 1.
Action start 14:19:30: InstallExecute.
Action ended 14:19:32: InstallExecute. Return value 1.
Action start 14:19:32: RunILauncher.
Action ended 14:19:32: RunILauncher. Return value 1.
Action start 14:19:32: RegisterUser.
Action ended 14:19:32: RegisterUser. Return value 1.
Action start 14:19:32: RegisterProduct.
Action ended 14:19:32: RegisterProduct. Return value 1.
Action start 14:19:32: PublishComponents.
Action ended 14:19:32: PublishComponents. Return value 1.
Action start 14:19:32: MsiPublishAssemblies.
Action ended 14:19:32: MsiPublishAssemblies. Return value 0.
Action start 14:19:32: PublishFeatures.
Action ended 14:19:32: PublishFeatures. Return value 1.
Action start 14:19:32: PublishProduct.
Action ended 14:19:32: PublishProduct. Return value 1.
Action start 14:19:32: InstallFinalize.
MSI (s) (64:9C) [14:19:59:637]: Product: F-Secure Client Security -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunILauncher, location: C:\Programmer\F-Secure\FSMSI\ilwrap.exe, command: fsc_jar.jar /U /F /ROFTWARE\Data Fellows\F-Secure\ILauncher /C
Action ended 14:19:59: InstallFinalize. Return value 3.
Action ended 14:19:59: INSTALL. Return value 3.
Action ended 14:19:59: ExecuteAction. Return value 3.
Action start 14:19:59: FatalError.
DEBUG: Error 2826: Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalError, BottomLine, to the right
Action ended 14:20:01: FatalError. Return value 2.
Action ended 14:20:01: INSTALL. Return value 3.
=== Logging stopped: 21-08-2008 14:20:01 ===
MSI (c) (D4:10) [14:20:01:594]: Product: F-Secure Client Security -- Installation failed.

Hi nikki7,
Are you using a non-english operating system? If you are, then the KnowledgeBase article I included below should be helpful. I hope this helps!
Error -2705 from the MSI Installer Built with the Visual Studio .NET Installation Builder: http://digital.ni.com/public.nsf/allkb/19CA3B8F15B4FB9386256DDA006DFED8?OpenDocument
Regards,
Jason D
Applications Engineer
National Instruments

Client security and finger print

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