Client Security Solutions wants to synchronise passwords with Windows

For some reason Client Security Solutions wants to synchronise passwords with Windows. I managed to get rid of this request years ago but it has returned. My problem is that I can't remember what my windows password is. How can I stop ThinkVantage from making this request each time I boot up my computer?

C'mon, Lenovo! I'm the original poster on this...your original response was that Password Manager doesn't work on Google Chrome because they don't support extensions...but they have in their latest release since at least 5 months ago!!
Disappointing.
T410 i620 4GB, Windows 7 x64

Similar Messages

Client Security Solution - unable to open even see in Windows after succesfull install

Hello,
I just downloaded and successfully installed the latest Client Security Solution for windows 7. After installation it asks for restart, I do it but after reboot I don't see it (!). Under Lenovo ThinkVantage Tools is no CSS at all .. everything others are there, at least I hope. All other features I have are absolutely up to date, since the laptop has only few days and I did careful
updates on everything.
I don't understand, windows install it and there is nothing .. I don't even know where to search for it ... can you help me out
why can't I see the installed CSS?
Password manager 3.20 - but no fingerprint options
Backup and restore 4.31
Downloaded CSS should be 8.30
Solved!
Go to Solution.

you can stop it from auto filling PWs in PWM uncheck the box for auto log in every saved PW should have this option you should see something like this but not exactly LIKE IT this is PWM4 BETA
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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Regards,
GMAC

Rescue and Recovery and Client Security solution question

I got a thinkpad edge e220s for home use and I am trying to figure out whether these two thinkvantage tools will be of any use to me since I am not on a company network or anything (all the marketing material mentions IT admins etc).
Is rescue and recovery just a backup solution with disk imaging (like ghost)? I use a drobo for all my data storage so I am not too concerned about backups as the drobo offers redundancy in case of drive failure. The laptop has an SSD which doesn't have a lot of capacity so I do not want unnecessary tools that will take up a lot of space. However if rescue and recovery offers really helpful features then i might consider installing it (and just not using the backup feature). I could not make out what the marketing material meant by one button solution for viruses and crashes.
Secondly, does client security solution offer features other than password vault/manager on my model? I am already using the beta for the new version (4) of password manager which is standalone and does not require client security solution. Again the marketing material does not help a home user like myself understand it very much.
Any help will be appreciated!
Solved!
Go to Solution.

Based on your description I don't think Rescue & Recovery or Client Security Solution have any value for you.

A problem with Client Security Solution patch for Mozilla Firefox3

After I updated Client Security Solution to 8.20, the password manager cannot work in FF3 again.When I tried to reinstall the patch, it asked me whether to overwrite the files or cancel. Then it indicates 'This patch has already been installed on this computer', but the problem exsits.

Borntofly, I am glad that you brought this up as I have not been able to successfully use FF3 with CSS 8.1 or 8.2 and have provided feedback in this thread:
http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_Utilities&thread.id=937&view=by...
As much as I would like to upgrade to FF3, I have not had any success in either using the manual configuration changes noted in the above thread or by using the CSS Patch for FF3 provided by Lenovo on 8/6/08 found here:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70132
This patch appears to duplicate the manual efforts provided by member KTP in message 12 in the above provided link from what I can see.
I have never had an issue using the TV password manager and IE7. It is a very reliable combination.
I have no issues at all using FF 2.0.0.16, CSS 8.1 or 8.2 (now on 8.2), and Thinkvantage (TV) Password Manager 3.00.0106.00 (came with CSS 8.2). I have never had Lenovo Password Manager on my T60. Everything works reliably well with this combination.
In 3 hours of work yesterday, I was able to get TV Password Manager to show up in the FF3 add-ons as TV Password Manager 3.01 and this is the only way I was able to make it work, but only for a single browser session:
1. Tools --> Add-Ons
2. Disable TV Password Manager, then restart FF3
3. Tools --> Add-Ons
4. Enable TV Password Manager, then restart FF3
5. TV Password Manager will work for the duration that I am using the browser session
Once I close FF3 and reopen it, TV Password Manager no longer works. The only method I have found to "reset" everything is to perform the above sequence, but again it only works for the single browser session. It is very consistent. Although in does not show this in the Add-Ons page, it almost appears that the TV Password Manager add-on is disabled after I close the browser and needs to be manually disabled then enabled as noted above. If this is due to a conflict with other software on my laptop, I have not been able to determine this.
In my efforts yesterday, I spent time uninstalling CSS 8.1 or 8.2, FF, and even removed registry entries related to these packages in order to start with a fresh install, all without any success. I tried fresh installations and added the manual changes promoted by KTP and also tried fresh installations using the Lenovo patches, all without success. I made attempts to troubleshoot to root cause by removing all add-ons except TV Password Manager, and also tried preventing certain software from installing at startup via msconfig, as well as multiple settings changes within FF3, all to no avail. Again FF 2.0.0.16 continues to work very well with little effort on my part. I simply install the software and ensure that TV Password Manager 2.0 in installed in the add-ons and that's it.
In the above FF3 thread, it appears that others have had success with KTP's changes so I am a little frustrated that I cannot make FF3 and TV Password Manager work reliably. I have FF2 and IE7 working so I have plenty of good alternatives at this time. I will post this at the FF3 above as well to see if anyone has any feedback.
Moderator(s), do you wish for this thread to be integrated in the original thread for this issue?
T60, 8744-5BU: 2.0 GHz T7200, 4 GB RAM, 15.4" WSXGA+, 1680x1050 ATI Mobility Radeon X1400, Win 7 Ultimate w/SP1 - 64-bit

Unable to recognize integrated smartcard reader by Client Security Solution

Hi, I have a W510 with an integrated smartcard reader. I tried to setup a new smart card, but at Client security solution ver. 8.30 over a windows 7 64 bits, is not recognized. Accessing the CSS software, I choose the Advance menu, an the option "Setup smartcard" always remains not highlighted, that means that the CSS software doesn't recognize the Smartcard/smartcard reader. The smart card reader driver is recognized by the system devices and it's installed well, the system said that is working correctly but I'm not able to access the "setup smartcard" option at CSS SW. I updated everything from Lenovo site and still doesn't work. Someone has any clue or idea about this? I'm trying to setup a Encryption Smart Card, I don't have idea about what kind, but it's new from an Omnibook (a pack with 5 smartcards) and it comes label with "an imagineCard Solution" label. it has a round chip instead a square chip like the credit cards.
I really appreciate all your advices about this.
Ebert Toxqui
For roadwarriors, no options... Only the best!
*W520 Corei7, Win Pro 64 , 16 GB RAM, SSD 128 Gb, 500 Gb 2nd HDD, FHD, 2GB VRAM Nvidia
*T61p 6459CTO T9300 2.5 GHz /Vista Ultimate 32bits, 4 GB KINGSTON RAM, 15.4" WUXGA w/Intel Turbo memory, NVIDIA Quadro FX 256 RAM
160 gb HD, 9 cell battery
*LENOVO T61 7662CTO T7300 2.0 GHz /Vista Ultimate 32bits, 3 GB KINGSTON RAM, 14.1" WXGA w/Intel Turbo memory, NVIDIA Quadro NVS 128 RAM,
160 gb HD, 7 cell battery
*Thinkpad T42 Pentium M 735 1.7 Ghz, 1GB RAM /Win XP SP2,ATI RADEON 7500 32 Mb, 15", WiFi,Bluetooth, 40 Gb HD

Yes, CSS software has the option to setup a smart card (as is mentioned at CSS deployment guide from Lenovo for CSS 8.3), but the software doesn't recognized the smartcard once I plug into the Thinkpad. The main purpose for the smart card will be authenticate the user using smartcard allowing to work when it's inserted and stop to work once it's retired from the laptop. The chip and all security options are enable using CSS.
Please let me know how to solve this or give me the software/middleware to recognize the smart card for W510.
Thnaks in advance.
Ebert Toxqui
For roadwarriors, no options... Only the best!
*W520 Corei7, Win Pro 64 , 16 GB RAM, SSD 128 Gb, 500 Gb 2nd HDD, FHD, 2GB VRAM Nvidia
*T61p 6459CTO T9300 2.5 GHz /Vista Ultimate 32bits, 4 GB KINGSTON RAM, 15.4" WUXGA w/Intel Turbo memory, NVIDIA Quadro FX 256 RAM
160 gb HD, 9 cell battery
*LENOVO T61 7662CTO T7300 2.0 GHz /Vista Ultimate 32bits, 3 GB KINGSTON RAM, 14.1" WXGA w/Intel Turbo memory, NVIDIA Quadro NVS 128 RAM,
160 gb HD, 7 cell battery
*Thinkpad T42 Pentium M 735 1.7 Ghz, 1GB RAM /Win XP SP2,ATI RADEON 7500 32 Mb, 15", WiFi,Bluetooth, 40 Gb HD

Client Security Solution password problem

I have just had my computer reformatted to the factory settings. I wanted to avoid having to enter my password each time I logged in but, as has happened before, I forgot what the process was. Eventually I made my password blank and did something else (?) which meant that I wasn't asked for a password by Windows. Unfortunately Client Security Solutions now asks me to validate my identity ("Your Windows password was changed recently. Please enter your Windows password to synchronise with Client security Solution".)
I have just given myself a new Windows password and will see how it goes with Client Security Solution once I reboot. My basic aim is to bypass the Windows password screen.

Since my last message I have reset my Windows password. I no longer get the message from Client Security Solution, instead Windows tells me that I have entered the wrong password. All is OK if I then enter the new password.
Perhaps this query should be placed on a Windows forum? I have set Windows to bypass the password entry screen, so If it weren' for this problem I would never have to enter a password.

Thinkadvantage Productivity Center - Password Client Security Solution

Thinkadvantage Productivity Center - Password Client Security Solution password manager opens from sys tray but after you put in your password it shuts down after first minimizing. At one point firefox was installed, but since removed and it is still doing this. Please help on next steps?

Hi,
can you please explain, what exactly is happening on your system?
Based on your description I can imagine multiple situations.
Here are some of them:
- You want to save a password using the Client SEcurity Solution Password manager (CSS), BUt after you enter the password for that particular web page and you enter then also the password for the CSS applicaiton, then nothing happens.
- You try to open the main Page of CSS and after you enter the password into the first screen, then the page goes away, and the nothing more happens.
Please let me know the exact description of your situation and the version of your system, Windows and the CSS application, so that I can optionally try to reproduce this situation.
Cheers

"Client Security Solution" problem - not accepting password

Hi everyone
I have t 61
and every time I start it ' I get a massage to enter my windows password to enroll on client security solution.
The password is the same as the log on onto win .
And when I fill it get an error .
If somebody can help ?

While this is likely a software issue, it is always helpful to know which model system and what OS you are running.
Sometimes solutions are driver or OS dependent.
So, what model Lenovo 3000 systems are you both running? Vista or XP?
Message Edited by Mark_Lenovo on 12-11-2007 06:36 AM
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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T61p Client Security Solutions + Password Manager + Two Operating Systems

Greetings.
I am running both XP and VISTA on my T61p. I use the client security solutions password manager feature for websites and network shares. Since my model has the biometric scanner instead of entering the user ID and password I just swipe my finger. The issue is that when I first setup client security solutions it creates some system key that I assume is tied to the security chip hardware. Once I have it setup and working under one operating system it fails to authenticate me under the other operating system. It brings up a windows that says, "Verify Identity" / "reason for authentication: system key recovery" Why am I not able to use this feature under both operating systems?
Thanks for your time.
XSYLUS

Thanks for the reply.
I was using an older version of RnR, however, after the attempt to re-install, I upgraded to the latest version. It still errors out.
As to your second guess, I was hopefull this was the fix, I had forgotten to go through the registry. I deleted an empty CSS folder in the Common Files folder. And found several registry entries which have now been deleted. I don't believe I missed any. But unfortunately no luck. I cleared the chip again as well.
If it adds any clues, the system update was not working either. But the language fix posted on the forums resolved it. If I remember correctly the first time I tried to reinstall CSS it did ask a question/comment about language not matching. I could be wrong, however, there have been alot of attempts.
I spoke with tech support on the phone with the only suggestion being a clean restore of the laptop which I would like to avoid.
Thanks again.

Rescue Recovery / No Windows password / Unrgistered user Client Security Solutions

Hello....When boosted my Lenovo 3000 V100, I got the message saying that Windows could not start because the file "windows root \ system32 \ hal.dll" was either missing or damaged, and that a copy should be reinstaled.
I tried to access the Rescue and Recovery 3, which deployed but then asked me for my Windows password, which I don't have. I pressed Enter anyways and got as answer that I'm not registered with Client Security Solutions, and that only registered users can start a session in Rescue and Recovery or retrieve passwords in case they had been forgotten. What can I do?. I bought my laptop in Chile (spanish) and I am currently living in France.
Thanks,
Jose Luis

SALUT "MALHEREUX"
J AI RESOLU MON SOUCI....A PEU PRES.
IL A FALLU DEMANDER LES CDs DE RESTAURATION A LENOVO. ILS SONT ARRIVES EN SIX SEMAINES, ET APRES AVOIR REFAIRE LA DEMANDE TROIS FOIS.
ENFIN, J AI REBOOSTE L ORDI ET PERDU TOUTE LA INFORMATION ENREGISTRE DANS LE DISQUE....
BON COURAGE

Alternative to Client Security Solution

Hi,
I like the fingerprint reader on the T500, but find that the client security solution software is very slow. Is there an alternate software that will work with the T500 fingerprint reader?
Thanks

Hi,
if you have changed the Windows password, and by startup the CSS is asking you for password, then just simply enter the new created Windows password. That should do it.
If you realy want to clear everything from CSS I would do it in following steps:
- dissable CSS <Enhanced Security->Deactivate>
* reboo the machine
- start into BIOS and clear the Security chip <this will clean everything from CSS>
- save changes and start into OS
- go to Password manager and delet all your entries, as after clearing the Security chip it make no sence to have them, as all pwds are gone
- activate CSS <Enhanced Security-> Activate>
* reboot the machine
- start from the scratch with all the passwords etc.
Let me know, if this help
Rgrds

Client Security Solution And System Key Recovery

Hey,
I have an IBM ThinkPad T40 2373-82M Laptop. Everytime Windows starts up Client Security Solution displays a box which is prompting me to enter a password of some sort for authentication. It indicates at the top of the window that the reason for authentication is 'System Key Recovery'. If I click the 'OK' button it brings up another window indicating that authentication has failed and that the security key could not be recovered. I do not recall ever entering a password in the Client Security Soultion programme or anywhere else on my laptop. I am not the first owner of this laptop and I am wondering if the previous owner may still have his/her password in the system? Is there any methid for which I could reset/restore these key's?
Any help is appreciated.
Cheers
Ash

Thanks for the reply.
I must say I have read various issues on the web regarding this particular software buddled with Lenovo T series and although I will be uninstalling it I do not believe there is any support on this whatsoever. Too bad cause I did want to use it ...

Client Security Solution CSP Only

Hi,
We have a bunch of t430, t440s in our environment. I would like to encrypt certificates using tpm. (the hdd is already encrypted with mcafee)
I have installed client security solution and it provides a CSP for tpm, which does the trick. I've created MS CA templates and able to deploy certificates.
But the question is, We dont want to have password manager or additional software in our clients, so I would like to know if you guys figured out to install (or register) only the CSP part of the software?
By the way, anybody out there knows a proper way to reach lenovo support for techical issues? Our reseller has limited knowledge and I dont know how to get technical support.
Best regards.

This is from a post on the Thinkpads.com forum during the beta:
I forget the name of the very clever person who figured this out, but it wasn't me.
How to install Client Security Solution on Windows 7:
1. Download the software from Lenovo at http://www-307.ibm.com/pc/support/site. ... 69986.html [didn't get the complete link when I copied and pasted, but CSS for Vista x64 isn't difficult to find on the Lenovo web site]
2. Open the file tvtcss82v64_0023ww.exe to begin installation.
3. When you get an error message about the wrong OS, do not click "OK." Instead, locate the file "Client Security - Password Manager.msi" (Look in "Users\Username\AppData\Local\Temp\{xxxxxxxxxxxxx}" - Note that the last folder is a randomly generated temp folder. The easiest way to find the right one is to look at the date it was created). Once you find the msi file, copy it to your desktop.
4. Open the file from your desktop with Windows Install Editor using Wise Package Studio. Download a free copy at https://www4.symantec.com/Vrt/offer?_re ... _id=55188& [this isn't the correct link, but you can easily find it on the Symantec web site.]
5. Go to the Setup Editor and find "Launch Conditions" on the Product Tab.
6. Remove the Condition "VersionNT64=600 OR Installed" and save the package.
7. Click "OK" on the error message that still remains on your desktop from attempting the installation.
8. Run the .msi file from your desktop and complete the installation

Client Security solution not working with fingerprint, Fingerprint Tab is unavailable

Just recieved my Thinkpad T430 today and have done all updates on the system. I am trying to use Client Security Solution with my fingerprint however it will not allow me to do so. Whenever I go into password manager I get the message, "The requested operation requires fingerprint authentication, but the device is not installed. Please make sure the device is connected and retry the option". Any idea as to how I can fix this? Currently the fingerprint only works to logon to windows (Note: I'm Running Windows 7 Pro x64).

Hi
Lastest CSs is not in system update, you could try the install the latest version in follow link:
http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS014164

Client Security Solution with TPM

Hi,
after upgrading the z61p from XP to Vista I am not able to get the client security solution (css) up and running.
I always get amessage form css on the screen that an error occurred during connecting the TPM on this computer (sorry, I'm using the german language versions, therefore my translation might not be exactly the same what you get from the english version).
The message-box shows the additional hint, that the problem might be caused by the firewall or an antivirussoftware (both are actually disabled).
What I tried out already:
- delete and reactivate the TPM before installing css
- delete TPM (without reactivation) and install css
- connected to my domain, and not connected
- firewall disabled and enabled
- antivirus running and stopped
Has anybody an idea what else I can do to get the css with the password-manager up to work??
Regards - Rudolf

Nop.
I'm a little bit frustrated by Lenovo, because of the poor support.
The notebook is excellent, but the support .....
In other newgroups if the members are not able to answer or solve the problem the supplier/moderator does.
Here it seems to be different.

Client Security Solutions wants to synchronis​e passwords with Windows

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Client Security Solutions wants to synchronise passwords with Windows