Clients appear as offline, no status update, Server is online

Hi,
Windows Server 2012 Essentials was working for years but now I have an issue... All clients appear as offline, in the dashboard I don't see any alerts (in the top right I just see a black cross), however the clients are online, can see their alerts, backup
is working fine.
Any idea how to fix that?
Thanks,
Thomas Pagel

Hi Thomas,
Did you installed any update for Windows Server 2012 Essentials?
Based on my research, it seems that after you install Update Rollup for Windows Server 2012 Essentials, the clients have still the old Connector version running, then the client computers may appear to be offline in the dashboard until the client
side package is installed and should be rebooted after the update is applied.
I recommend you to reboot the clients to see if the issue persists.
Best regards,
Susie
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Tiger clients having difficulties accessing Snow Leopard update server

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If I enter the following command on one of my Tiger clients, it CAN access the update server:
defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL "http://swscan.apple.com:8088/index.sucatalog"
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At this point, I am perplexed. Does anyone have any suggestions? I have read the Mac OS X Server System Imaging & Software Update Administration Version 10.6 Snow Leopard manual, and it was not helpful. I've also searched extensively on Google and found little helpful information.
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Searching on the net brought me to the same solution that Mr. Hoffman found as well, I was a bit skeptical at first but since he recommended it, and all my other attempts failed, it was a last resort and I have some additional notes of my own for a successful solution. Read the two links below first before doing anything, as they contribute to the solution in tandem.
http://forums.macrumors.com/showpost.php?p=7221295&postcount=20
http://forums.macrumors.com/showpost.php?p=9081641&postcount=28
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IPos Update Server Can not be contacted

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IPod Software Update Server can not be contacted

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No response by Discussion Group. BD Aqua states iTunes Store is not compatible with OS X 10.4

Leopard Software Update Server + Client

Hello,
Now I have to use Mac OS X Tiger Server Software Update Server and OSX Tiger Client.
After installing OS X Tiger Server software update, I turned on the server and on apdaty do I download and have been prepared. OS X Tiger has found his client software update server, and everything worked.
Now I have OS X Leopard and Leopard Server Client.
Purely installed server and client purely installed. The server is running the server software update is downloaded updates. Leopard Client still download updates from the Internet and not from the local network and I do not know where the error. Why in the older version of all work without interference with the terminal and not now? Can someone please help me set the software update server to the client computers may not have anything set up and found this site automatically.
Thank you
I apologize for my incorrect English

The Tiger systems must have some form of customization. SWU is not an auto-discover service. If you have one of the Tiger systems still available, enter both of these commands and report the results:
defaults read /Library/Preferences/com.apple.SoftwareUpdate
defaults read /Users/<adminusername>/Library/Preferences/com.apple.SoftwareUpdate
Does either of the results return the custom CatalogURL value? If not, then look in NetInfo Manager and look at your MCX values. There may have been a managed preference set for all systems. However, if Tiger systems are not bound that this is not possible unless an niutil command was run to insert the value.
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Also, were your Tiger machines imaged from a DMG or a NetInstall Server? It is possible that the SWU custom address was set in the master image. This is why it appears to "just work."

I don't know much about computers can anyone walk me through this ? How Do I Change The Software Update Server Address On A Client ? what do I open and how do i put it in the right spot?

I don't know much about computers can anyone walk me through this ? How Do I Change The Software Update Server Address On A Client ? what do I open and how do i put it in the right spot?

The simplest method is to run a defaults command on the client Macs (easily pushed via Apple Remote Desktop):
defaults write com.apple.SoftwareUpdate CatalogURL 'HTTP_URL_FOR_CATALOG'
for a user. If you run it via sudo it will set it for whenever you use softwareupdate as root.
The HTTP_URL_FOR_CATALOG has been changed with Mac OS X 10.6. If you use MCX it will automatically pick the new catalog – however if doing it manually the following URLs need to be used for whichever client version is in question:
Mac OS X 10.4: http://mysus.example.com:8088/index.sucatalog
Mac OS X 10.5: http://mysus.example.com:8088/index-leopard.merged-1.sucatalog.sucatalog
Mac OS X 10.6: http://mysus.example.com:8088/index-leopard-snowleopard.merged-1.sucatalog
Mac OS X 10.7: http://mysus.example.com:8088/index-lion-snowleopard-leopard.merged-1.sucatalog
Mac OS X 10.8: index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog
To double check this applied you can run the following command:
/usr/libexec/PlistBuddy -c Print /Library/Preferences/com.apple.SoftwareUpdate.plist
and /usr/libexec/PlistBuddy -c Print ~/Library/Preferences/com.apple.SoftwareUpdate.plist
to see what settings are for the computer and user appropriately.
If this is working correctly when running Software Update (GUI) you should see the server address appear in parenthesis in the title of the window.
MCX
Another alternative is to use Workgroup Manager to manage the preferences via MCX from your server. This can be done for users, or for computers if they are bound to your Open Directory.
If you are using 10.5 Server or newer: you can simply use the Software Update section under Preferences.
Manually:
Choose the accounts, computers, or groups to have the preference applied to.
Click on Preferences, and then the Details tab
Press the Add… button and navigate to /Library/Preferences/com.apple.SoftwareUpdate.plist
Press Edit…
Under Often, add a New Key and enter the name CatalogURL
Make sure the type is string and then enter your SUS URL (eg. http://mysus.example.com:8088/index.sucatalog or if using 10.6: http://mysus.examle.com:8088/ – see above from the defaults section)
Press Apply Now, then Done. Once users/computers have refreshed their MCX settings (usually the next login or restart) the new settings will take over.
If this is working correctly when running Software Update (GUI) you should see the server address appear in parenthesis in the title of the window.
In order to have a system-wide configuration one has to run the following:
sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL "http://your.updates-server.lan:8088/index.sucatalog"
In order to correctly work both on Leopard and Snow Leopard the right command to issue is:
defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL "http://your.updates-server.lan:8088/index-leopard-snowleopard.merged-1.sucatalog"
Happily used and tested on my network
The DNS trick that Chealion points out is fantastic. I use it at our office, and every computer on our LAN will automatically pull the updates from the local repository at high speed without any configuration.
Create the swscan.apple.com DNS zone on your internal DNS server, and have it resolve via an A record to your Mac
Tags: automaticupdates mac clients macosx setting as default software update
Category: Serverfault
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- See more at: http://www.eonlinegratis.com/2013/how-do-i-change-the-software-update-server-add ress-on-a-client-mac-to-use-my-own-server/#sthash.YhHp5zWk.dpuf

10.5.8 Server Software Update Server and 10.6.4 clients getting error

I’m running Software Update Server on an Intel XServe 10.5.8 OS.
When I try to run software update from 10.6.4 client I get the following error:
+The Software Update Server (su.MYSERVERNAME.org) is not responding.+
+Check to make sure your network connection is operating normally. If there are no issues with your connection, contact your network administrator for assistance.+
In Workgroup Manager I’ve set up 3 groups: Tiger Clients, Leopard Clients, and Snow Leopard Clients.
In Workgroup manager I’ve set each groups SUS to the corresponding sucatalog.
Tiger Clients
'http://su.MYSERVERNAME.org:8088/index.sucatalog'
Leopard Clients
'http://su.biggerhammer.org:8088/index-leopard.merged-1.sucatalog'
Snow Leopard Clients
'http://su.MYSERVERNAME.org:8088/index-leopard-snowleopard.merged-1.sucatalog'
I’ve read multiple threads trying to sort this out.
I’ve set each group up according to the managed clients instructions in this article. I’m led to believe this should work with 10.5.8 as well.
http://support.apple.com/kb/HT4069
Any ideas where this is going wrong?
Or are there any additional steps needed to tell the 10.5.8 server how to serve to 10.6.4 SU clients?
Thanks!

I have seen this behavior when trying to modify the default certificate. It will not allow the key length to changed from 1024 to 2048. However, when creating a completely new certificate I have never had this issue.

Software Update Server, clients report "no new software available"

I have been running Software Update Service on my 10.5.8 (9L30) Xserve for a short time without any problems, updating about twenty 10.5.8 clients on the local network.
Recently the clients started reporting "no new software available" when running software update (GUI or command line), but updates were available on the Xserve:
# defaults write com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
No new software available.
When pointing the clients back to apple for updates, the update is available:
# defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
Software Update found the following new or updated software:
* iTunesX-9.0.1
iTunes (9.0.1), 87690K [recommended]
Clients can connect to port 8080 on the server, and the iTunes update has been downloaded to the server and is visible on the file system:
# "curl -s http://myserve.mydomain:8088/index.sucatalog iTunesX.tar
http://myserve:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV6mR dq6RnVY/iTunesX.tar"
# ls -l /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
-rw-r--r-- 1 root wheel 54947840 Sep 22 16:20 /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
The /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db is extremely sparse after running the software update against the local Xserve:
# rm /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db
# softwareupdate --list
# strings /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db | tail
SQLite format 3
indexprotoprops_indexcfurl_cache_blobdata
CREATE INDEX protopropsindex ON cfurlcache_blob_data(entryID)P
Ytablesqlitesequencesqlitesequence
CREATE TABLE sqlite_sequence(name,seq)
[tablecfurlcache_blob_datacfurl_cache_blobdata
CREATE TABLE cfurlcache_blob_data(entryID INTEGER PRIMARY KEY, response_object BLOB, request_object BLOB,
receiver_data BLOB, proto_props BLOB, user_info BLOB)u
indexrequestkey_indexcfurl_cacheresponse
CREATE INDEX requestkeyindex ON cfurlcache_response(requestkey)r
indextimestamp_indexcfurl_cacheresponse
CREATE INDEX timestampindex ON cfurlcache_response(timestamp)
tablecfurlcache_schema_versioncfurl_cache_schemaversion
CREATE TABLE cfurlcache_schema_version(schemaversion INTEGER)
Wtablecfurlcache_responsecfurl_cacheresponse
CREATE TABLE cfurlcache_response(entryID INTEGER PRIMARY KEY AUTOINCREMENT UNIQUE,
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indexsqliteautoindex_cfurl_cache_response_1cfurl_cacheresponse
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None of the XML data seen in the Cache.db file after running against Apple's update server is present.
Note, I did multi-home this server fairly recently to add an internal website on a different IP/URL, but I don't think that should have effected the SUS service, which is still available at the original IP/port. I am a Unix/Linux admin by training, so some of the OS X idiosyncrasies are still new to me, and I may not be aware of certain tools/commands that may be helpful in diagnosing this problem.
Thanks for your help in advance,
-Tom

Apologies for responding to my own post, but I believe I have found the issue and am replying with a solution for the benefit of others.
Upon reviewing my original post, I noticed that the curl request for the index.sucatalog was returning XML contents with URLs defined with only the hostname, not the FQDN, even though the CatalogURL was specified with a FQDN.
# curl -s http://myhostname.mydomain:8088/index.sucatalog | grep iTunesX.tar
<string>http://myhostname:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar</string>
This change in URL may have arisen when multi-homing my Xserve for some reason. In my case, specifying the search domain field on the clients seems to have fixed the problem as the simple hostname in the URLs are now able to resolve without the domain.

10.4 Server - software update server - push to clients

Hello all, after some advice.
Weve recently built up a 10.4.7 Server running among other services, Software Update. We've been successfull in pushing out managed pref's to clients to retarget their update server etc, updates are working so thats fine..
heres the issue. most of our mac clients arent admins, they are regular users, thus every time an update needs to install - it will prompt for an admin user's credentials, which we cant have happening.
Is there a way, to configure either the update server or the clients, to receive updates and install them silently for instance? with no user intervention?
One way im considering, its a bit messy though, is using apple remote desktop to issue a UNIX command to all selected Mac's, telling them to launch 'softwareupdate -i -r' and execute as root (afaik, you need to be root to execute softwareupdate manually or something) But this seems flaky in testing so far.
Thanks for any help.
Eliot.

Excellent thanks for the suggestions guys... Ive been playing with the cron suggestion to begin with, it seems to work, as in it will download and install recommended updates. Although with the particular update I was trying to install, it didnt seem to follow through correctly.
it was the latest firmware update for the INTEL iMac's, according to software update via the terminal, it had downloaded and installed the update, and then required a reboot. ok, but after reboot, it hadnt kicked into the firmware install mode. I actually had to download this update via the gui software update in order for it to function correctly, ie reboot, install firmware, reboot again. which is odd?? could be a problem for future updates like this, when using an automated cron task for updates? Or am I just missing something, hehe?
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HT201210 what should i do if a statement like "the iphone software update server could not be contacted" appear?

my iphone 3GS in recovery mode! what should i do if a statement like "the iphone software update server could not be contacted" appear?

Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)

Deprovision Clients to use Apple's default Software Update Server

I have our macs set-up to use our local SL Server's "Software Update Server" - now 2 macs are being removed the local environment, and taken home with the employee's. The only real change that I see needed, is to change the software update server from our own, to Apple's default. Any idea how to change back, or what Apple's is?
This is how I set them originally:
defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://ourlocalserver.com:8088/index-leopard-snowleopard.merged-1.sucatalog
I imagine its similar command to remove or change the URL.
edit--
nevermind, found it in the support docs
To point the unmanaged client computer back to the Apple Software Update server, use the following command:
defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL

I guess if 10.4.5 comes out your 10.4.3 machine will show the 10.4.5 combined updater. But you'll only be able to install every other system release that way.
I guess that didn't help much... Sorry. I'd really be interested in a correct solution to this as well.
Regards MacLemon

How to update server files from a client?

I'm writing an application that has a "load" button to read images, and a "save" button that writes images (using ImageIO.write(currentImage,"png",outputfile). It works fine offline, but when I run it as an applet on a webpage, it doesn't write the file. Is there a way I can make this work online, or does this really complicate things?
Thanks!

yes, that's the situation. i'm wondering if it's
possible to transfer files back and forth between
client and serverYes, it is possible.
My recommendation would be to store the images in a BLOB on a remote database and transfer them back and forth that way.
You could also build a file server that will handle requests to serve/retrieve files from your applet. (I would look into serialization for this one, personally.)
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Oh ...
That makes it difficult. My new (working) phone is a 4S and the SIM card does not fit. The old SIM card is in the 3GS but as far as I know it was was deactivated.
But it seems that with other updates over the last couple of years this was not necessary and my partner went through the same update with her 3GS with no problems.
Should I go to my AT&T dealer and purchase a new SIM card? Is there still a new one available?

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I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.

HT1349 Mi itunes does not downloads latest swoftware when I click check for update it appears a sign that says "iTunes could not contact the iPod software update server because you are not connected to the internet" this happens even though I am connected

My iTunes does not downloads the latest software when I click check for updates or download latest version, a message appears "iTunes could not contact the iPod sortware update server because you are not connectet to the internet" even though I am connected, can some body help me?

If necessary, also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Clients appear as offline, no status update, Server is online

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