Clients cant connect to WSUS server after WSUS re-install

Hi,
I have a 2008 R2 WSUS server that was working and patching fine. I uninstalled and reinstalled WSUS as I wanted to clean up the considerable amount of old update files. I inherited the WSUS job and this server was just a bit too messy so I thought a fresh
WSUS would be less time consuming.
After the reinstall though no clients report to the server anymore. I can ping the server, and hit it via IE. If I try update a client I get the common error 80072EFD. I have the latest log from WindowsUpdate.log
2014-12-29 16:25:04:515  152 1024 AU #############
2014-12-29 16:25:04:515  152 1024 AU ## START ##  AU: Search for updates
2014-12-29 16:25:04:515  152 1024 AU #########
2014-12-29 16:25:04:515  152 1024 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C2FFFE2B-E60E-4263-9909-61070D5E71D3}]
2014-12-29 16:25:04:515  152 7fc Agent *************
2014-12-29 16:25:04:515  152 7fc Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-12-29 16:25:04:515  152 7fc Agent *********
2014-12-29 16:25:04:515  152 7fc Agent   * Online = Yes; Ignore download priority = No
2014-12-29 16:25:04:515  152 7fc Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-12-29 16:25:04:515  152 7fc Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-12-29 16:25:04:515  152 7fc Agent   * Search Scope = {Machine}
2014-12-29 16:25:04:515  152 7fc Setup Checking for agent SelfUpdate
2014-12-29 16:25:04:515  152 7fc Setup Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320
2014-12-29 16:25:08:851  152 7fc Misc WARNING: Send failed with hr = 80072efd.
2014-12-29 16:25:08:851  152 7fc Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-29 16:25:08:851  152 7fc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://W08-Dirsync:8530/selfupdate/wuident.cab>. error 0x80072efd
2014-12-29 16:25:08:851  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2014-12-29 16:25:08:851  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2014-12-29 16:25:08:851  152 7fc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2014-12-29 16:25:13:172  152 7fc Misc WARNING: Send failed with hr = 80072efd.
2014-12-29 16:25:13:172  152 7fc Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-29 16:25:13:172  152 7fc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://W08-Dirsync:8530/selfupdate/wuident.cab>. error 0x80072efd
2014-12-29 16:25:13:172  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2014-12-29 16:25:13:172  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2014-12-29 16:25:13:172  152 7fc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2014-12-29 16:25:17:509  152 7fc Misc WARNING: Send failed with hr = 80072efd.
2014-12-29 16:25:17:509  152 7fc Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-29 16:25:17:509  152 7fc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://W08-Dirsync:8530/selfupdate/wuident.cab>. error 0x80072efd
2014-12-29 16:25:17:509  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2014-12-29 16:25:17:509  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2014-12-29 16:25:17:509  152 7fc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2014-12-29 16:25:21:845  152 7fc Misc WARNING: Send failed with hr = 80072efd.
2014-12-29 16:25:21:845  152 7fc Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-29 16:25:21:845  152 7fc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://W08-Dirsync:8530/selfupdate/wuident.cab>. error 0x80072efd
2014-12-29 16:25:21:845  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2014-12-29 16:25:21:845  152 7fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2014-12-29 16:25:21:845  152 7fc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2014-12-29 16:25:21:845  152 7fc Misc WARNING: DownloadFileInternal failed for
http://W08-Dirsync:8530/selfupdate/wuident.cab: error 0x80072efd
2014-12-29 16:25:21:845  152 7fc Setup FATAL: DownloadCab failed, err = 0x80072EFD
2014-12-29 16:25:21:845  152 7fc Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EFD
2014-12-29 16:25:21:845  152 7fc Setup FATAL: SelfUpdate check failed, err = 0x80072EFD
2014-12-29 16:25:21:845  152 7fc Agent   * WARNING: Skipping scan, self-update check returned 0x80072EFD
2014-12-29 16:25:21:845  152 7fc Agent   * WARNING: Exit code = 0x80072EFD
2014-12-29 16:25:21:845  152 7fc Agent *********
2014-12-29 16:25:21:845  152 7fc Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-12-29 16:25:21:845  152 7fc Agent *************
2014-12-29 16:25:21:845  152 7fc Agent WARNING: WU client failed Searching for update with error 0x80072efd
2014-12-29 16:25:21:845  152 1a8c AU >>##  RESUMED  ## AU: Search for updates [CallId = {C2FFFE2B-E60E-4263-9909-61070D5E71D3}]
2014-12-29 16:25:21:845  152 1a8c AU   # WARNING: Search callback failed, result = 0x80072EFD
2014-12-29 16:25:21:845  152 1a8c AU   # WARNING: Failed to find updates with error code 80072EFD
2014-12-29 16:25:21:845  152 1a8c AU #########
2014-12-29 16:25:21:845  152 1a8c AU ##  END  ##  AU: Search for updates [CallId = {C2FFFE2B-E60E-4263-9909-61070D5E71D3}]
2014-12-29 16:25:21:845  152 1a8c AU #############
2014-12-29 16:25:21:845  152 1a8c AU Successfully wrote event for AU health state:0
2014-12-29 16:25:21:845  152 1a8c AU AU setting next detection timeout to 2014-12-29 06:14:41
2014-12-29 16:25:21:845  152 1a8c AU Successfully wrote event for AU health state:0
2014-12-29 16:25:21:845  152 1a8c AU Successfully wrote event for AU health state:0
2014-12-29 16:25:26:852  152 7fc Report REPORT EVENT: {A23F2CD8-85F5-476F-9450-8F94CB985768} 2014-12-29 16:25:21:845+1100 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072efd SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80072efd.
2014-12-29 16:25:26:852  152 7fc Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-12-29 16:25:26:852  152 7fc Report WER Report sent: 7.6.7600.320 0x80072efd D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2014-12-29 16:25:26:852  152 7fc Report CWERReporter finishing event handling. (00000000)
It was working fine before the removal. I cant figure it out at all and have tried everything google returns.
Thanks
Vince

I have a 2008 R2 WSUS server that was working and patching fine. I uninstalled and reinstalled WSUS as I wanted to clean up the considerable amount of old update files.
After you reinstalled WSUS did you also reinstall the required patch.. to wit, in this case, KB2938066?
While Don is correct about the port, in this case, it's not a port mismatch causing the problem. Attempting to communicate with a valid WSUS server on port 8530 that is actually installed on port 80 would return an HTTP 404 error on the selfupdate task.
Likewise a failed installation to port 8530 with missing selfupdate resources would also return an HTTP 404.
This is a CANNOT_CONNECT error: 0x80072EFD, indicating that either the client has the wrong hostname, the IPAddress has changed (and DNS not updated) -- neither of which are likely for a simple reinstall of WSUS -- or some other network issue is interfering
with the client's ability to communicate with the WSUS server... NONE of which should be of consideration when doing a simple reinstallation of WSUS.
So, either more than just a simple reinstallation of WSUS happened, or something else also occurred in the network concurrently.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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