Clients outlook 2010 32 bits not connect server after apply CU6

Hi
The last weekend I installed the CU6 in my Exchange 2013, I was problems with the web services ECP and OWA. I applied the solution of this link.
http://ril3y.wordpress.com/2014/03/25/exchange-2013-owa-and-ecp-logins-fail-with-500-error/
This week I have some clients that can´t connect the Outlook 2010, they can use the owa but they have some PST that can't see in owa.
I checked and they have all the updates of office 2010.
I check and they can solve the autodiscover url but if I try the test automatic configuration and this are the results
I check the connection with the local agent of Microsoft connectivity analyzer and all it's right.<o:p></o:p>
I tried to do a manual configuration of the account connections options and some users were solved but others still without connection.<o:p></o:p>
I see that the Address Book can’t be update in the clients this fail.<o:p></o:p>
Some body else have the same problem?
or have you any idea?

Hi,
This is an English forum for Exchange server. In order to solve your issue effectively, please describe the error information in English for my research. Your understanding will be appreciated.
Best regards,
Amy Wang
TechNet Community Support

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