Clip Proxies QuickTime Error: -50

We have been using Final Cut Server since September without any issues. During the last couple of days we have hit some snags with Clip Proxies. The transcoding process keeps on failing and I get the QuickTime -50 Error. Has anyone else had this problem? Thank you for any help.

Hi Joshua,
I`ve the exact same problem.
I`ve posted here: http://discussions.apple.com/thread.jspa?threadID=1780228
But despite the Mr. Kelly suspicius we didn`t figured out yet.
Did you notice that this files (that give you the quicktime -50 error) is bigger than 3GB? Because with me only happens with files bigger than 3GB!
I also notice that with old versions (of quicktime or/and proapps - compressor -) this error didn`t show up.
Try to transcode a range of files with different sizes, from 1gb to 5gb and see what happens... To me I have a trend to bigger files not transcoding because this -50 error.
Regards

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Error when merging large clips in QuickTime

I am trying to merge two 2-hour clips into a 4-hour clip in QuickTime (OS X 10.7.2). If I combine very short clips and export for iPad all works. But the long clip combination generates an error "The operation not supported for this media." What is the problem? Is there a size limit I don't know about? I can create the large (4 hour) film in Quicktime and I can watch it. But I can't export the result. Anyone have an answer? [The two long clips were generated by HandBrake for Apple TV2 and the clips work everywhere they should.]
Thanks for any advice or help.
Jerry

I am trying to merge two 2-hour clips into a 4-hour clip in QuickTime (OS X 10.7.2). If I combine very short clips and export for iPad all works. But the long clip combination generates an error "The operation not supported for this media." What is the problem? Is there a size limit I don't know about?
What is the encoded resolution and file size of each file? While HandBrake generates iPad files using "Large File" addressing, the QT X player may or may not be programmed to use this mode for smaller resolutions based on the contextually adaptive nature of the preset. Just a guess, but it is possible the QT X player may refuse to "export" the content if the target file is projected to exceed 4 GBs or exceeds the available memory required to perform the processing of the files.
If true, then depending on the original source files' compression format(s) and apps available, I might try one of the following:
1) Create a merged "reference" file containing the two source files using QT 7 Pro or create a single "merged" file from the two source files in a single wrapper and then use HandBrake to make a single conversion/export to the target iPad compression format.
2) Use QT 7 Pro or MPEG Streamclip to save the data in the two M4V files to a single MOV file (without recompressing the data) and checking to see if this file can be imported/managed by iTunes for use on your iPad.
3) Try a lower resolution export from QT X to see if this obviates the error message.

Quicktime Error (-2000) after sending AppleProRes 422 clips to Shake

Hi there, I have been using FCP (7.02) and Shake (4.11) infrequently, mainly the smooth cam node with clips from my DV Camcorder. My new Full HD camcorder is recording AVCHD video which is transformed into Apple ProRes 422 when logged and transferred to FCP. After sending these sequences or clips to Shake, the node turns red and the clips don't show. In Shake's console appears an message related to the imported file which says <quicktime error (-2000)>.
Is there any way to solve this problem and does anyone know what causes it?

For what it's worth, QuickTime error -2000 means "Could not resolve data ref." Ordinarily I would assume that you were using reference movies but this clearly isn't the case.
It would seem that Final Cut Pro is formatting the movie clips in a way that Shake doesn't recognize so it might be worth recompressing in QuickTime or Compressor to see if that solves the issue.

FCSer Clip Proxies analysis FAILING. Period.

Over the past two days I have had a lot of problems with FCP Project Files being rejected by FCSer. The error message is always “Unable to analyze project – invalid format”. So I’ve had to go back to previous versions of those projects either from the FCP autosave vault or from the project versions that have been saved on FCSer.
This means that I am forced to re-upload entire projects to FCSer. FCSer then requires all the clip proxies for the 600+ media files within the project file to be transcoded each time I upload clips to the server.
While analyzing the new project Final Cut Server failed to create proxy clips for 50+ of the media files. In the “Search All Jobs” pane it gives the error msg: “ERROR: EBADPARAM Encountered error submitting job to Compressor”. At first I thought it was an issue of giving too much information to the server at once. So after I uploaded the new project file I went into the project’s element pane and tried to analyze the failed clips manually. Again, I got the same error msg.
Then I thought, ‘maybe it’s a compressor issue that just came up’ so I tried uploading a video file that had uploaded/analyzed properly when I re-uploaded the project – and FCSer created the clip proxy for that video file with no error.
Then I thought, maybe the file the project is referencing, which is in my FCSer cache on my internal RAID drive, has been corrupted. So I went back to the source video file I initially used and tried to upload only that file. Again, same error msg: “ERROR: EBADPARAM Encountered error submitting job to Compressor”.
What is really bizarre is that FCSer made proxy clips from those exact same source video files when I uploaded the projects the first time.
So now not only has FCSer decided to NOT analyze specific FCP projects but it has also decided to NOT analyze specific source video files!!
We’re in the middle of production right now and I need to find a solution to these two problems right now. All suggestions are welcome.
NOTE: All the clips in the project are .MOV files and were all shot on the same camera (Sony PDW-F355L) and brought in with the same deck (PDW-F70). There is no size relation to the refusal either. Clips from 250MB to 2GB both generate the same error msg.

I'm using FCSvr 1.1.1 & Quicktime 7.5.5. I can encode the failed clips with Compressor on it's own.
I talked to a tech rep at Apple and he found a partial solution. You have to erase and re-create your network in a very specific manner. With this solution everything works perfectly… except for element clip proxies, which periodically FAIL during transcoding.
The fix is to “search all jobs” with the status FAIL and then, within FCSvr, re-analyze the element clip proxies that failed.
These are the steps:
1. Access Apple Qmaster via System Preferences on each computer. Click the 'Stop Sharing' button. Hold down the Option key until the 'Start Sharing' button says 'Reset'. Click the reset button. Shut down the computer.
2. Turn on the computer you want to be the Cluster Controller. Access Apple Qmaster via System Preferences. Select "Services and cluster controller". Under 'Services' check 'Share' and 'Managed' for Compressor. For 'Selected Service On' make sure you do not add more than half of your processors (instances). Then click on the 'Start Sharing' button.
4. Turn on your FCSer client computers. Access Apple Qmaster via System Preferences. Select "Services only". Under 'Services' check 'Share' and 'Managed' for Compressor. For 'Selected Service On' make sure you do not add more than half of your processors (instances). Then click on the 'Start Sharing' button.
5. Go back to your Cluster Controller computer and open Qadministrator. Create a Cluster. Drag and drop the client computers you’re sharing with into your new cluster.
6. Sign in as admin for FCSer. Select the ‘Server’ button in the upper left of the main FCSer window. Select the ‘Administration…’ from the Server drop down menu. Select ‘Preferences’ from the window that opens. Select the ‘Compressor’ tab. Click on the ‘Compressor Cluster Name’ pop up menu and select your newly created cluster.
7. Test out the cluster by uploading media files.

Compressor 2 - Quicktime error 0 revealed

After upgrading to the latest version of QT, FCP5, DVDSP4, and Compressor 2 with all the latest fixes I could not compress a 1 hr 46 min video on my quad G5 without getting the dreaded quicktime 0 error message. I spent days trying to get around this and finally settled on getting the job done through DVDSP, (see my post "compressor 2 what works for me").
I finally decided to track down the problem by spliting my project in half to see which half was failing. Then I spilt that half in two and so on for hours until I found the problem video. Turns out I had a "spin 3D" transition between a slow motion clip at 50% and a clip at regular speed. I added 1 sec of regular speed to the slo mo clip so the transition would fall between to clips at regular speed and the problem was solved. My 1hr 46 min video compressed in 3hrs 30 min. (still not as quick as the 1 hr 10 min from DVDSP4 but thats another story).
Conclusion - "Quicktime error 0" seems to be Compressors way of saying "sorry this is too complex for me." I am sure there are other combinations of transitions, filters, etc. that will cause this problem as well so APPLE, IF YOU ARE READING THIS we need a fix.
I will try more expirements but complexity in the time line seems to be the cause of compressors failure due to quicktime error 0.

I am having the same issue. I have recently purchased quicktime pro and updated to lion, I dont know if that is that causes the failure but this *****! it's the 4rth time i try to compress a 15 minute file, it takes about 3 hours and when there is 10 minutes to go.... pooooof!!! game over!

Compressor error - Failed: Quicktime error 0

I'm sending my FCP sequence directly to Compressor and I'm getting this message after I submit: "Failed: Quicktime error 0". It's a 34 minute sequence. I'm using DVD Best Quality - 90 Minutes as my setting. I've googled this error and I'm seeing some folks suggest that there may be a corrupt file in the FCP sequence. Others say that it may be an insufficient RAM issue (not my issue). My questions:
- Has anyone seen this before? If so, how did you resolve?
- If this is due to a corrupt file, how would I go about finding that corrupt file?
Any help would be appreciated. I'm up against a deadline about to get into panic mode. thanks!

Michael,
Try cutting your sequence into ten minute segments to narrow down the problem, if indeed it is a corrupt clip or file.
You may also want to post your sequence settings, also do you have any stills in your timeline, if you do are they in RGB color space and not CYMK
DM

Mpeg4 compression failed (QuickTime Error: -50)

I was trying to compress this 3 minute long clip using "MPEG-4 Improved NTSC Small Progressive" setting but it always failed, and in the log/history i always find the following status:
Failed: QuickTime Error: -50
I have tried another MPEG4 configuration, and some seems to work (NTSC for CD) and some don't (NTSC for fast cable streaming, NTSC Large Progressive). Has anyone experienced this before? Any help or advice? Here is my configuration:
Compressor 1.2.1
Final Cut Pro 4.5
QuickTime 7

The latest version of QuickTime is 7.0.2 and you'll also want to update to the latest Pro Apps support package (link follows for Mac OS X 10.4.X):
http://www.apple.com/support/downloads/proapplicationsupport30macosx104.html
You may already be up to date and even if not this may not solve your problem, but it would be a first step before trying other things.

Quicktime Error: 2... ?

i've converted a bunch of h264 mp4 files to DVCpro HD but suddenly these last two files keep failing with this error msg "quicktime error: 2"
Any ideas on what might be wrong?

Solved. I hadn't used Compressor for a few days. Went back to it yesterday and compressed those clips without any problems. Guess we'll never know what happened.

How to avoid Quicktime error 50 and 0?

How can I avoid Quicktime error 50 and 0? Are there know problems in FCPX that will generate errors in QT?

You can probably minimize you odds of getting corrupted clips by optimizing where possible.
Russ

Export To YouTube - Quicktime Error -50

While I have exported this project for YouTube via Share, I had to make some additional edits = Re-shooting two smalls pieces of footage. Now when I try to export via the Share option in FCP-7, somewhere in the conversion, the exporting stops and I get the following Quicktime Error:
Share Failure
Quicktime Error -50
The YouTube conversion stops at that point. I did upgrade to 10.6.8. I have never come across this error before. Anyone have an idea what is going on??
Thanks!!
Sky.

Thanks!! As it turns out, after reading many comments on the Creative Cow, I tried a couple things first before trying your suggestion (which was also recommended on the Creative Cow site). Since I had just updated to 10.6.8 I repaired permissions. I also checked all the clips in the sequence since I did a lot of coping and pasting. Turns out the two new clips I added i accidently pasted some filters two or three times. After deleting the duplicate filers, the was able to export just fine. I suspect the added filters caused the issue with Quicktime.
Thanks again for your help!!
Sky......

Quicktime Error -50 when doing mp4--ever resolved?

I'm having a problem with Compressor that was perfectly described in this thread from last year. In fact, I'm just going to quote what that poster said because it applies exactly to me:
I was trying to compress this 3 minute long clip using "MPEG-4 Improved NTSC Small Progressive" setting but it always failed, and in the log/history i always find the following status:
Failed: QuickTime Error: -50
I have tried another MPEG4 configuration, and some seems to work (NTSC for CD) and some don't (NTSC for fast cable streaming, NTSC Large Progressive). Has anyone experienced this before? Any help or advice?
This question seems to come up every once in a while but nobody ever seems to answer it. Has anybody figured out how to deal with this?
(I've tried deleting the plists for both Compressor and Batch Processor, and I've updated all my software. I've found that if I export a reference movie, and then import that into Compressor, I am a little less likely to get the "Failed: Quicktime Error -50 message... but I still get it much of the time. )
G4 733mhz Mac OS X (10.4.7)
G4 733mhz
G4 733mhz

unfortunately Jacob, no one answers it because we dont know. let me rephrase that: i dont answer it because i dont know. shoot, try calling apple support, THEY DONT KNOW! and good luck trying to get one of the software guys on the horn or reply to an email!
there are many errors in QT that are "meaningless" (as in we dont know what they mean since there is NO documentation).
what seems to solve a lot of issues for many users, whether it be QT, compressor, FCS, or even DVDSP related is to do a fresh reinstall of your whole computer. this is NOT a very popular answer however and i can understand why.
many times however, i hate to say this, it is user error, or the user just installs or updates without optimizing the computer or OS first. they just feel they can install a software, and POOF< it works, and why not, since thats the way its SUPPOSED to work, but many things in life are not that simple!
there are just sooo many variables that go into a VERY complicated computer, and it seems when even a fraction of those variables are NOT happy, and it can be anything from an undeleted file to a bad or corrupted library, that the end user has problems with another application that has NOTHING to do with the corrupt file.
i would recommend, a fresh install of the app. although it seems it might not work, or you have already done it, since you did actually search before just posting. then i would recommend a fresh install of the OS, and then one by one your apps. if that is NOT an option, then i cannot help you and i would recommend calling apple's support
i wish i would be able to read the QT errors to be able to help you, but i cant!
Mikey M.

The Share Operation has failed: QuickTime Error: -50

I just updated to FCP X 10.0.8 and all of the sudden I am getting share errors when I attempt to export. I have tried sharing to youtube and sharing for apple devices at 1280px X 720px using H.264 codec. Each time I get a quicktime error: -50.
I am editing on a Mac Mini 2.7 GHZ Intel i7. 8GB memmory OS 10.8.3. The video files are AVCHD 1920x1080 24fps and live on an external 6 tb GTech Raid external hard drive.
So far, I have tried deleting both my project file's render files and event render files. I have copied the project to a new project and re-rendered. Each time, I am seeing that several tiny little segments are showing as un-rendered (orange bars above clip on timeline). I'm guessing that this might have something to do with the error?
I am not using any images and the music I am using is an AIFF file. I re-timed some of the clips for slow motion.
When I try to share as "export file" > Video and Audio > Apple Pro Res 422 at 1920 x 1080 I get "The share operation Export File has failed" The operation could not be completed because an error occurred when creating frame 1403 (error - 1). But I'm not sure how to view frame numbers.
Any help would be appreciated. Thank you.

I've tried deleting all the render files several times and it doesn't work.
Interestingly enough, when I copy the bad clips individually to a new project and then export them, they export just fine. They do not have the weird orange render bars.
Check out this link to see a screenshot of my timeline.
I'm not sure if my clips are optimized. My import preferences have the "create optimized media" checkbox checked, but when I actually imported the files, I did not check the "create optimized media" checkbox. Although, on my hard drive there is a folder for transcoded media > high quality media and it has some clips in there, including the bad clips. So I guess it created optimized media? Is there another way to tell if a clip has been optimized.
Here is a screenshot of my preferences.
Here are my project properties.

The share operation Blu- ray has failed. quicktime Error: 0

the share operation Blu- ray has failed. quicktime Error: 0 anyone any idea how i overcome this ?

Are you working with native media? If you are, see if Final Cut will let you transcode a clip to Pro Res 422. Do an export test with that single clip. (Write the output to a disk image so you don't waste a disk.)
Russ

Failed: QuickTime Error: 0

For about 2 months now I've been trying different ways to burn this movie I have. Everytime I try to convert it into a Mpeg 2 file I get the message "Failed: QuickTime Error: 0". I recognized some glitchy video. Is there anything I can do? Cand I somehow get rid of the glitchy video or this problem? Thanks.

Greetings Carcharias:
I've been where you have been with my setup. Here's my setup: G5 Dual 2.0 with 3.5Gigs memory, OS 10.3.9., FCP 4.1.1, Compressor 1.2.1 (tried Compressor 1.2 also with same problem), Batch Monitor 1.2.1., QT 7.0.3. I do not have QT Pro.
I've communicated to Apple with this very problem. They've not sent me any findings. It's been a long road for me, but I believe I have discovered the fix for this machine a couple weeks ago that was never mentioned in any other posts I've diligently searched. I've only seen about 3 other different fixes in all. This one I found in the Compressor Help manual --the .pdf file. located in the menu bar.
Interesting as it sounds, plain instructions tell you in the Late-Breaking News About Compressor 1.2 that when upgrading, and most likely any upgrade to any version, new presets must be enabled. Pg 2 says after upgrading to 1.2 to go into the Compressor folder located in the home folder>Library>Application Support>. In here, you'll see all the presets that are used within Compressor. Everything must be deleted in order for it to regenerate a new preset folder when an upgrade is performed.
Well, I've never done this and after coming this far, I surely thought this can't be it? I've had the failed: quicktime error: 0 error over and over till I was blue in the face. The first time I remember it going about 30 min till it stopped and popped this error. Other times after that, the batch stopped inside 3 minutes and then sometimes just seconds or even one second. And even with that it will always encode the audio without fail. I don't know the reason for that. But it has encoded the video to a 19 sec clip successfully on one test.
So with Compressor quit out of, simply delete the folder entirely, empty the trash and relaunch Compressor. It will automatically rebuild this folder with the new presets. Just read carefully for yourself in the Compressor Help .pdf manual located in the help menu.
After doing so and I did restart my computer, I lined up two lengthy jobs -- a 132 min. and 85 min job, back to back it encoded both at the highest setting in 10.5 hrs. I've a G4 17" 1.33Ghz Powerbook with identical software versions (already installed when I bought it) and 1 gig of ram. It would spend 24 hrs on the 132 min job with same setting. Yes, generally, Compressor is slow by professional standards, but I believe it does quite well considering its price with either suite it's offered.
I'm interested to hear from others if this part of the mystery was simply overlooked. Since this fix, I have still encountered this error, but it was on media that was originally brought over from iMovie 5.0.2. exported to QT. But it's still a mystery as to why my G4 PB 1.33 will tame it just fine, but with a good time wait. The PB has never encountered this error.
Sincerely,
Darin Koch

Compressor keeps failing - "Quicktime Error 0"

Hi all
Compressor 1.2.1 has decided to start playing up - whenever I submit a sequence from FCP HD 4.5, and use any of the mpeg2 presets (or indeed a custom preset) the Batch Monitor opens fine but the batch fails almost immediately, with the error message:
"QuickTime Error: 0"
Neither Compressor or Batch Monitor are crashing, the encodes are just failing. I've tried exporting from several different sequences in different projects, and they all fail.
One of the sequences is only 20 seconds long, just a clean clip captured from tape, no added effects, transitions or edits. So it's not that there's a tricky or dodgy bit of rendering or processing in the middle of the sequence that's making it stumble.
My sequence video setting is Uncompressed 8-bit 4:2:2 - could Compressor be having problems with uncompressed video? Seems unlikely...
Oddly, the mpeg-1 preset in Compressor seems to work fine, it only fails on the mpeg-2 presets.
Any ideas how to fix this?
Dual 2.5 GHz PowerPC G5 Mac OS X (10.4.6)

Im have the same problem as well. Did you guys ever figure out how to resolve the issue?
It seems like this error came up alot in previous versions of fcp, and it was tied to currupt/missing render files or missing mpeg2 components. I think the error is a bit different for fcpx. Ive tried everything I can think of as well.
Thanks,
Carlton
Project is 1080p - 1 Hour:45 - from canon dslr

Clip Proxies QuickTime Error: -50

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