Clips thumbnails lose audio then turn grey

I have read several of you having similar problems and have not yet found a fix. I have an iMac that came with Tiger and ILife 08 which I bought at the end of Sep. Upgraded to Leopard. Video clips imported into event library don't last long before: 1. the audio goes 2. the thumbnails turn grey. They can be put into project, but will not render so that iDVD will work. I would rather not spend the $ on Final Cut Express and have to learn new software, but iMovie 08 isn't cutting it unless I can get a fix. Thanks.

I was also having this issue. I had the latest version of iMovie from iLife 08. I took the iMovie application and trashed it. I then reinstalled the iLife 08 suite to get back to the 7.0 (471) version. When I did this and reopened iMovie the sound for all of my clips had returned and the grey thumbnails were gone. Good luck.

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Loses audio then video freezes.

Well when I am streaming content I will consistently lose audio and a few seconds later the video freezes. I can then skip ahead or skip behind where the audio stopped and resume until this process happens again. There are times where this is happening every 30 seconds and other times where I can wait up to 5 minutes before I have to do this. This is happening on google chrome and firefox browsers.

I suspect you might be running into this bug:
http://forums.adobe.com/thread/1192612?tstart=30
Thanks,
Chris

How do I get audio back on single clip that loses audio when imported into Premiere Pro CC?

I've got one clip out of many that for some reason won't play any audio when imported into Premiere Pro. I am new to Premiere Pro so am hoping it's something stupid I've done, but this is a problem with just a single clip exported the same way as all my others, the original audio is loud (not quiet) and none of the FAQ issues seem to apply (ie I haven't muted the audio or anything stupid like that)
The clip was exported from Plural Eyes into a "master" Premiere Pro project where the audio is fine. I exported it as a short MP4 clip and if I play the clip in Windows Media Player the audio is there loud and clear.
But when I import the clip into a fresh Preimiere Pro CC project this clip appears with just the "film strip" icon on the far left in the Timeline panel, unlike other clips which have an icon that shows "film strip" in the background and "audio wave" in the foreground.
I'm hitting so many glitches with the CC editions of Premiere Pro and After Effects which have annoying inconsistencies between them I'm tempted to just go back to Sony Vegas Pro (single program, no hassle) but hoping most of these issues are down to "newbie incompetence". Very hard to understand why this one clip out of many should be giving me this specific problem though. Any ideas?

I'm getting so many weird results. Most go away by simply closing the project and re-opening and I only have 6GB memory but even so, I'm disappointed by what I thought was supposed to be more "world class" video editing software than Sony Vegas Pro which I found to be a lot more stable. Also struggling with differences between Premiere and After Effects. Every time I want to do something in Pro I seem to need to go to After Effects and vice-versa. After Effects lets me do more of what I could "just do" in Vegas Pro timeline, but it's hideous for lining up audio and having to render anything in RAM to even get a clue as to what a change has done. Need to add Audition to the long list as well I suspect. Fun times!

Repeated refresh or regeneration of clip thumbnails

When I'm editing in PPRO CC 2014.2 I have noticed now that each time I set a IN AND OUT MARKERS either in the SOURCE WINDOW or do a insert clip onto the SEQUENCE PANE, all the thumbnails of each clip in the Project window and on the sequence
completely go blank to regenerate or refresh the image of the thumbnail per each clip.
I have to wait until the regeneration is done before I can continue.
I have the Latest desktop MacPro 3.5 GHz 6-Core INtel Xeon with 32 gigs of ram.

Is there a fix for this well known issue reported back from December 2014?
I'm editing, or trying to edit a documentary, the experience is a pain.
The video thumbnails and audio waveforms on my sequence timeline refresh constantly every time I hit play, stop, zoom in, zoom out, cut etc...
- 180hrs of footage aprox.
- DSLR 5D EOS Mark III, 7D(1080 23.98) and some B-Roll GoPro Hero 3(1080 29.97)
- 7min Sequence (my progress is to slow because editing process its unbearable)
- Disabling clip thumbnails and audio waveforms does not solve the issue, even watching my edit the performance is lagging, no fluid play.
On the other hand I'm editing a feature film, and the expirience is less painful than the documentary.
Every now and then when I razor cut an audio clip it bring the beachball of death. Only solution is to Force Quit Premier and pray that you saved before or have some luck if Autosaved your...
Exporting a OMF or AAF from Premier its almost impossible without trial and error and work arounds.
- 36hrs of footage aprox
- ARRI ALEXA ProRess 4444(2K 23.98) transcode to ProRes HQ(2K 23.98)
- 1hr45min Sequence
I come from a family of filmmakers, this is what we do. Im a Professional and a Power User. I make a living out of this. I have 13 years in the business and I take my job seriously. I only use professional software.
Are we out in the woods?
Adobe...
Premier Pro CC 2014.2
OSX Yosemite 10.10.3 (14D136)
iMac (27-inch, Late 2012)
3.4 GHz Intel Core i7
32 GB 1600 MHz DDR3
MacHD
NVIDIA GeForce GTX 680MX 2048 MB
OWC ThunderBay 4 Raid 5
OWC Elite Pro Dual
Promise Pegasus R6 Raid 5

When I import .mov file to Idvd I lose audio in certain clips

The .mov file I can paly everything fine thru quicktime but on import to Idvd I lose audio on some of the clips. Why? all the boxes are checked on the I movie.

Where did your .mov file orginate from? If it came from a camcorder or a digital still camera that takes MPEG movies, then you need two pieces of software to separate the audio from the .mov file. First, download the Free MPEG Streamclip (do a Google search), and once you download that, there will be a link to download the $20 Apple MPEG Streamclip plug-in for Quicktime. MPEG Streamclip is brilliant in that it will convert your MPEG .mov file back to a DV file for proper input into iMovie for editing while the QT plug-in will separate the audio. In it's original form, the audio to your MPEG movie is imbedded into the video. QT will play it fine, but iMovie needs to have it separated.

HT4623 My iPad 1 keeps freezing when I try to set up an account with the apple store .Insert all details including payment details. The screen turns grey colour and then freezes. Help,,,,,,

My iPad 1keeps freezing every time I try to access apple store. I complete all the information including payment account details lithe screen turns grey colour and then freezes . Help please.

App store or Apple store

How can i hold a spot in a clip, let the audio continue for a moment and then resume the clip and audio together?

how can i hold a spot in a clip, let the audio continue for a moment and then resume the clip and audio together?

you want to use the retiming tool. you can select what you want to hold, then use the "Hold" command (shift-H) to create a single frame of a default duration, which you can then change to whatever length you want by dragging the retiming handle.
Here's the page in the help manual that describes the hold feature in detail:
http://help.apple.com/finalcutpro/mac/10.0/#ver4c2173c9

HT4904 I need to repair my start up disc so I have to start up from installation disc. In doing so, my computer restarts, I hear the mac sound, then a grey screen and then turns off and goes on in this cycle endlessly. Why can't I restart from disc?

I need to repair my start up disc so I have to start up from installation disc. In doing so, my computer restarts, I hear the mac sound, then a grey screen and then turns off and goes on in this cycle endlessly. Why can't I restart from disc?

Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple
logo appears.
5. Wait for installer to finish loading.

Clips turn grey when i drag

i have clips in i movie6 clips window...when i try to use them and i start dragging them onto the timeline or over to FCP, the clip turns grey and i cannot do anything with it..why is that?

im having the same problem. cant copy/paste either with those clips because they gray out!

TS2570 when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Hold alt or option key at bootup, do asny boot choices show up?

Accidentally deleted startupitems from library/startupitems on macbook now the computer wont startup and i get the grey startup loading screen with the apple symbol and a loading bar but wont load then turns off.

hi, please help.
Accidentally deleted startupitems from library/startupitems on macbook now the computer wont startup and i get the grey startup loading screen with the apple symbol and a loading bar but wont load then turns off.
i saved these files to a folder on the destop and then turned the computer off. oops!!! now computer wont start up
How do i put the startupitems back to this folder or beter yet get into the computer to fix this.
Please please help!!!

Reinstall OS X, either from disc or a recovery partition. You don't mention which version of OS X you're running so I don't know which it will be.

I was almost done my project. I hadn't published it anywhere. Then, the next day, the clips from my timeline went all grey and there was an "out of date" icon. My project was lost. What happened? It's not the first time it's done that!

I was almost done my project. I hadn't published it anywhere. Then, the next day, the clips from my timeline went all grey and there was an "out of date" icon. My project was lost. What happened? It's not the first time it's done that!

You can undo your permission changes. Probably the most relevant one is cookies. Try one or both of these methods:
(1) Page Info > Permissions tab
While viewing a page on the site:
* right-click and choose View Page Info > Permissions
* Alt+t (open the classic Tools menu) > Page Info > Permissions
(2) about:permissions
In a new tab, type or paste '''about:permissions''' and press Enter. Allow a few moments for the list on the left to populate, as this information needs to be extracted from a database.
Then type or paste ''rcn''' in the search box above the list to filter it to the most relevant domains. When you highlight a domain, you can adjust its permissions in the right pane.
Any luck?

I was listening to a you tube clip. i guess i didn't click off the actual clip, because now when i turn on my computer the clip audio plays. i can't locate the file to delete it. please help.

i was listening to a you tube clip. i guess i didn't click off the actual clip, because now when i turn on my computer the clip audio plays. i can't locate the file to delete it. please help.

Quit Safari.
Hold the shift key down and relaunch Safari.
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Best.

I cant start my machine. The screen only turns grey and then shuts down after 1 minute. it looks like it working, but nothing happens.

I cant start my machine. when i push the starting button, the screen onely turns grey. it looks like its woorking, but nothing happens. 1 year old

You need to re install OSX. If you have the dmg file downloaded via torrentz this is how you can create a bootable external HD or Flash drive (8 GB+)
https://discussions.apple.com/message/23957654#23957654
Peace
Harry

Can anybody help? My Safari browser keeps crashing. The whole window just turns grey.

Can anybody help? My Safari browser keeps crashing on iMac 10.7.5. The whole window just turns grey. It started happening around the time of the new bookmarks menu upgrade recently which changed the bookmarks to be only on the side and makes it so you can see all your bookmarks while browsing. I know I have a lot of bookmarks, so I tried hiding them, but it still happens. I ALREADY TRIED CLEARING MY HISTORY, AND THAT DID NOT HELP, AND I HAVE NO EXTENSIONS FOR THIS BROWSER.
Does the fact that I am in Brasil have anything to do with it?
Thank you to anyone who can help. In case no one can come up with an answer, is there an easy way to transfer my bookmarks from safari to either firefox or chrome?
Much appreciated.

1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real-world danger of malware attack comes from highly targeted "zero-day" exploits that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Clips thumbnails lose audio then turn grey

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