Clone tool: program error window (El. 8.0)

When I try to use the clone tool a window opens saying there is a program error. Is there a way to fix this? I was wondering if reinstalling the program was necessary or if there may be some other way around the problem.
Thanks in advance.
Joe

Barbara, I had a reply from Adobe help centre. I haven't been able to try tis yet, but hoefully it will help you.
Joe
Kindly follow this method to use clone stamp tool in PSE8.
1. select the layer you would like to work on.
2. select clone stamp tool form tool box.
3. Press ALT+ left mouse click , to choose the area.
4. now start painting.
NOTE: I believe you are not selecting the area by pressing Alt+left
mouse click.
Kindly read the help file link to learn more about this tool.
http://help.adobe.com/en_US/PhotoshopElements/8.0/Win/Using/WSae2ea3b149
d0c3591ae939f103860b3d59-7ed8_WIN.html
In-case you are using the correct work-flow however you are still
getting the error message then I would advice you to recreate Pref
erences for Photoshop Element 8 by following this method.
1. close Photohsop Element (if it is open).
2. press ShiftCtrlAlt these 3 buttons on your keyboard , do not
release these 3 buttons and launch Photoshop Element.
3. do not release the three buttons and click on edit to launch editor.
A small window will appear for asking you to choose yes or no [ you may
now release the three buttons]
4. choose yes when it ask you to delete preferences.
Date: Thu, 18 Mar 2010 16:37:32 -0600
From: [email protected]
To: [email protected]
Subject: Clone tool: program error window (El. 8.0)
When PSE goes whacky the first thing to do is to reset the preferences. Quit the editor (quit PSE if on a mac), then restart it while holding down CTRLALTShift (CommandOptionShift on a mac). Keep holding the keys till you see a window asking if you want to delete the settings file. You do.
>

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