Close Adobe Reader 9 and Retry?

I've been try for well over an hour now to download Adobe Reader DC in place of Adobe Reader 9 and I still keep getting a prompt to close 9 and then click Retry. I do not have 9 open so I am wondering what are your experiences with this and what must I do to fix it, please? I'm on a desk top computer.

Hi Allen%20Wayne,
Could you please let me know what version of OS are you working on.
Once you install Adobe Reader DC, it will automatically remove the previously installed version.
But, you can manually uninstall Reader from your machine and then install Reader DC (if supported) from here:
Adobe Acrobat Reader DC Install for all versions
Let me know.
Regards,
Anubha

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