Close all related service request after closing master service request

Hello Experts
I have configured the service request 2000223.Now i have a requirement,that in any disastrous case, one service request will be made and other service request in that category will be linked to the main service request and after closing the first one or master service request others will be closed.
Please guide me
Thanks in advance

Hi Rashmi,
You can follow below links, first will give an Idea about Master Service Request and Second one will provide you the configuration steps;
Service Request Management with SAP CRM 7.0
https://help.sap.com/saphelp_crm700_ehp01/helpdata/en/df/379cd1ec6c4de5984f38bd30b03a9c/frameset.htm
When you click on second link on the right hand side you'll find the option of download and in another window you'll get the steps.
Regards,
Kamfrk,

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Close all related service request after closing master service request

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