Close Top up Window when Click on Add Initiative (SSM)

Dear sir,
I am working on SSM 7.5. and now i got error when user Click on ( Add Initiative) the Top up Window is open and than Close Immediately So We can not Create new initiative.
So is there any solution or Knowledge that can i fix this Error?
Internet Top up Blocks is Disable already.
Enable all the Activex in the Intranet and Internet Security already.
Internet Explorer Version 8
Thanks for advance.

Por,
You might check in Administration > Manage Application Groups. It may be possible that your user is in an Application Group that does NOT have permissions to Create Initiatives. There is a box that needs to be checked to allow members of the group to add initiatives. Please check to see if that may be the case.
Regards,
Bob

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