Closed base Document appears in the open item list

Hi all,
While we are fully copying a base document to a target document, the base document header and rows will be closed, but it will appear in the open item list report.
So the customer has created a Sales Order -> Delivery -> A/R Invoice.
The Sales Order document status gives 'Closed', but still appears in the Open Item list (Sales - AR --> Sales Reports --> Open Items List).
The customer using: SBO2005A PL22
Further i also have looked in the SAP Notes (Note 1083366) but i can't solved it.
Thanks in advance.

Chief,
In open items list of sales order,
*select reqd. sales order,net amount,tax & total amount open in
sales order,
also open delivery document & compare with it,
there must be difference in tax total/total/they
must have changed quantity,unit price,date,changed payment terms/tax codes which causes delivery created without reference to sales order.
That's why sales order is open.
You can manaully close sales order by Data-->Close.
Jeyakanthan

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