Closed caption problems

why cant closed caption be turned on the ipod touch????? even through i turn it on, it didn't show it while watching moves

Do the movies you watched say they support CC?  Not all do and they will say if it do.

Similar Messages

  • Importing swf file with skin and closed captioning problems

    I created a flv file in Preimere and I pulled it into flash to create close captioning.  When I publish it, it creates a swf file that I can open up on its own and it has the skin with the button to push to show the closed caption.  When I try to bring that file into captivate, it doesnt bring in the skin and it just automatically shows the captions.  How do I get it to bring the skin in with it?

    Are you seeing this problem when you preview you project. or only after you publish it? If it is when you publish, is it in both the local version and/or in the web version?
    Also, which version of Flash Catalyst? 1.0 or 5.5.?
    Chris

  • Closed Captioning Problem - Disappears (Or Doesn't)

    This is driving me crazy!!  I have a project in which on some slides the closed captioning disappears at the end of the slide audio, and on some slides the closed captioning stays up at the end of the slide audio.  In both cases I have a click box set to rest of slide and pause project until user clicks, along with a text caption set for rest of slide, and audio narration.  And that's it.
    Why does the CC disappear on one slide at the end but not the other?  I want it to be consistent one way or the other.
    I copied all the slides to a new project and it behaves the same way.  If I publish it to HTML5, the CC disappears at the end of all the slides.  If I publish it to SWF, I get the strange behavior above.
    I have CP 7.0.1.237 on a Win 7 PC.
    Thanks for any help you can give.

    I am also encountering this exact same issue.  Also just like rgcunningham and DouglasDH5 I have Captivate 7.0.1.237 installed and am running Windows 7.  I have two coworkers with the same version of Captivate and Windows who have encountered the exact same issue with this project file (I am troubleshooting it for them actually).  I have tried to add silence and adjust the pause timing of the next button as Captiv8r suggested with no luck.  I have also tried several other things suggested in other threads about this same issue including switching the skin to a different default skin or deleting and re-importing the audio for the affected slide.  Neither of those suggestions worked either.  In my searching I have found several threads on this same issue going back through multiple Captivate versions back through at least version 5, and in every thread I have found so far the same workarounds are suggested and no successful result is reported.
    Does anyone have any other suggestions that we all haven't tried yet or is this just a bug in the tool that we need to report to Adobe and move along?

  • Problems with Closed Captioning (subtitles)

    The last upgrade of the STB software fixed many of the problems with closed captioning.  However, there are still a number of problems.  For those of us with hearing impairment, it would really be nice if they got it right.  Now, at least all of the closed captioned dialog shows up (which it didn't used to do -- before, it would overwrite itself on certain stations).  However, some of the dialog shows up on the screen for only a fraction of a second -- too fast to read it.  Please help us hearing impaired people!!!!!

    http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=679
    Message Edited by CSimpson on 11-03-2008 01:20 PM

  • Chinese problem in closed captioning

    Hi, I am running a problem using Premiere Pro CC that the Chinese language doesn't display properly in closed captions feature. Anyone having this issue? Is there a way to solve this problem?

    I have the same problem on Mac. Do you use Mac as well? Did you ever solve it?

  • I just updated the software on my Apple TV, and now the closed captioning is not working. Somebody had the same problem? Anybody knows how to fix it?

    I just updated the software on my Apple TV, and now the closed captioning is not working. Somebody had the same problem? Anybody knows how to fix it?

    I just updated the software on my Apple TV, and now the closed captioning is not working. Somebody had the same problem? Anybody knows how to fix it?

  • Problem with Closed Captioning

    I'm using Cp 5.5.  I have a click box that's set to Open Url or file.  I have selected the options to open the new url in a new window, and I've de-selected the checkbox to Continue playing the project.  So when the user clicks the click box, a new window opens with the linked-to web page, and the main project, including the audio, pauses.  So far, so good.  But the problem is with the closed captioning.  If the closed captioning is turned on, it acts as if the audio has not paused (even though it has), and when the audio would have finished, the closed captioning goes away.  When the user returns to the main project and clicks the Play/Pause button in the playbar, the audio picks up where it paused, but the closed captioning has already disappeared for that slide.
    Is this a bug?  Has anyone else seen this behavior?
    Thanks for any insights.
    Mister C.

    There have previously been some discussions here and on other forums on CC issues and my understanding is:
    1) the SD STB (QIP2500) does not support CC. What you are seeing is your TV interpreting the CC data, not the STB. So if something is being dropped, it is the TV doing it, not the STB, or maybe the characters really are not there.
    2) The HD STBs do support CC. I have seen some complaints here and on other forums about the text not remaining on the screen long enough; I do not use CC myself, but I have turned it on and off a number of times, and my HD DVR seems to leave it up a reasonable amount of time, but that is just my impression.
    There is no software upgrade available for now that I know of. There is supposed to be a new level later this year with new functions and fixes, I have no idea whether there is going to be anything in it that would address your CC issues.
    Hope this maybe helps a little bit.
    Justin
    Verizon FiOS TV, Internet, and phone
    QIP6416, IMG 1.6.2, Build 08.58
    Keller, TX 76248

  • HT204390 Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available ..  I've turned in on in setting on my iPad mini but it doesn't work. Netflix is no problem.

    Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available ..  I've turned it on in setting on my iPad mini but it doesn't work. Netflix is no problem.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
     Cheers, Tom

  • Problem rendering closed caption video with PremierePro CC 2014

    I am on a Mac running Yosemite and using Premiere Pro CC 2014.  No matter how I try to render video with closed captioning (embedded or with a side car file in various formats) I cannot render a file that contains the closed captioning.  I have followed the tutorials, but cannot produce a file that has readable closed captioning either in the Quicktime player nor when I import the generated file back into Premiere Pro.
    Any hidden tricks? Tips?  Help!

    Here is the project screen shot:
    Here is the render screen:

  • Problems with closed captioning

    Hi,
    I'm watching Sons of Anarchy on apple tv - and I love it :-)
    However - sometimes it's hard to hear what they are saying and it sometimes loose some important stuff (english is not my first language).
    I switch on closed captioning which works flawless on the first episode I watch that day. OIn the next episode texts also shows - but the show in a new way with 3 lines of text and the last line always being updated and the rest pushed up. It's really confusing and can not be used as text :-(
    How can I fix this?

    http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=679
    Message Edited by CSimpson on 11-03-2008 01:20 PM

  • Text caption in hidden not exported (export /project captions and closed captions)

    If you have in your demonstration text caption (ballooons) in
    hidden , if you export the project caption to word it's not in
    there...
    I use to set some text captions to hidden to ease my life on
    slides that contain lots of ballons (and some over other ones) ,
    when I export the flash animation, everything is fine , all is in
    there (including the "hidden text") .
    The trouble is that if i export the "project caption and
    closed caption" to Word , the text of captions in hidden is not in
    there . (I'm not talking about exporting handsout where you have an
    option to export as well hidden slides.)
    Exept if I'm wrong, I have not founded any option to manage
    the fact to export hidden caption as well (or set all hidden
    caption of the demonstration to "not hidden") .
    It is really a problem , especially if you have done lots of
    movie that needs translation, you have sent the "exported caption"
    to the translation service and now you realise that some parts are
    missing .... ;(

    Hi There,
    When you export the doc file as Project Caption and Closed Caption. if you change the fonts and style in Doc file and the reimported it in Captivate. It will accept those changes and you can see those changes in Captivate with the same fonts settings.
    Thanks
    Priyank

  • Movies playing in iTunes will not show closed captions

    I have purchased several movies from the iTunes store. They all have Closed Captioning listed in the store description. I need Closed Captioning because I have hearing loss and even with my hearing aids, I cannot hear all the dialogue in movies.
    In my iTunes app, I opened Preferences-->Playback and checked the box for "Show closed captioning when available." Then I play the movie in iTunes. No captions. I click on the Controls menu for Audio & Subtitles. It's grayed out.
    I go to the .m4v file in Finder and open the movie with Quicktime to see whether I can get captions that way. No captions. I check the View menu for Show Closed Captioning. It's grayed out.
    At this point I'm thinking these movies do not really HAVE captions, despite what the store description said. However, this proves to be wrong because I turn on my TV and start up my Apple TV 3. I select "Movies" and then "Purchased" and find these movies. When I play these movies via the Apple TV, they all show up on the TV screen with the captions working perfectly.
    So, what gives? I've spent hours searching the internet for a solution, but all I can find is that the selection I've made in iTunes preferences *should* make the captions show up in iTunes. I'm stumped. I want to play the movies on my computer in iTunes (or in Quicktime) so that I don't have to be at my house in front of my TV in order the enjoy them. Is there any way I can make these movies play in iTunes with the captions showing? Can anyone make any suggestions? I'd be very grateful if someone could help me achieve this goal.

    I have same problem with my son's iPod Touch running iOS 5.1.1.  I set "explicit" to off, but then many songs we purchased on iTunes that are labeled as "clean" do not show up on his iPod Touch. If I set "explicit" to on, they do show up.

  • Closed Captioning Window slow to open

    We have a team member using CP7 on a Win7 machine having a delay when he opens the closed captioning window.  It can take up to 10 seconds for the window to open. 
    We just put him on someone elses machine and it didn't do that even when logged in with his credentials.  He says it has done that through all the versions of Captivate that he's used on the XP and Win7 platforms and on previous computers.
    Does anyone have an idea of what might be causing this?
    Thank you,
    Susan

    Here's the fix to which I was referring, supplied by a colleague on Linked-In:
    "There are 2 instances of a codec that need to be turned into a .bak file.
    First you go into C/program files/Adobe Media Encoder CS5/MediaIO/codecs to find a file "SurCodeWrapper.vca" Change it to "SurCodeWrapper.vca.bak" do the same thing in C/program files/AdobePremiereProCS5/MediaIO/codecs with the "SurCodeWrapper.vca file there too. This WILL fix the lag. I think you lose surround sound encoding by doing this, but this hasn't been a problem for me."

  • Error by exporting Captivate to Word: "Project Captions and Closed Captions"

    Hello everybody,
    I'm from Germany, working in Heidelberg and I've got a problem! I would so much appreciate if somebody would have a solution for it.
    Nobody could help me yet - no Adobe support via chat, no Adobe support via phone. They said the forum is my last chance. I'm frustrated. But a solution is important for my ongoing project...
    Description of the problem situation:
    I've created an e-learning project in German language. This e-learning shall be translated into other languages, so I want to export a word document with the captions inside. I'm doing this way:
    File > Export > Project Captions and Closed Captions, and save it as word doc.
    But then, after I typed in a name for the word document, another "Save as"-window appears in the background (I discovered it by coincidence) and wants me to save a word template before the export process starts. Here's a screenshot:
    I don't know the reason for this second "Save as" window, so I try to save a word template (I saved it on my desktop, because I don't know where else).
    After klicking on "Save" the following error message appears:
    (in English: Error by exporting of captions. Try the following things: if Microsoft Word is installed, if Word is open, if the exported file is open etc.)
    It's not depending on the captivate file as such, I tried it with other ones (which have only one slide) - the same problem.
    It's not depending on my computer, I tried it with another one in my office - there was the same thing, same error message (but without the step of saving a word template!).
    Maybe important: My hardware and versions I'm working with...
    Windows 7 Professional (Service Pack 1), 64bit
    Adobe Captivate 8
    Microsoft Word 2010
    Does anyone has the same problem or does anyone know the answer for this problem?
    I would really really appreciate your answers!! Thank you in advance!
    Chris

    Dear Mayank, dear Lilybiri,
    thank you both soooo much, I couldn't belive what I saw as the export of captions worked!!! It was really surprising!
    I guess your both solutions helped me out - Mayank's hint of the admin's rights was the necessary information! But it first worked because Lilybiri told me to insist and to try it after I restarted the PC - and to do it several times! So it worked!! Otherwise I would probably still be confused.
    Thank you so much!
    Here's the proof
    Chris
    PS: Does anyone know, why I still have to decide if I want to save the "Adobe Captivate" Template thing?
    Every time I'm doing an export it asks me every time if I want to save or not save the "Adobe Captivate"-file...

  • Closed captioning for video no longer works for iPhone 4 since iOS 5.0 update. Is there a fix for this?

    Closed captioning while video-playing is one of the coolest features of iOS devices. But for my iPhone (and an iPad user elsewhere from the Net), ever since I updated to iOS 5, the closed captioning icon no longer appear amongst the list of icons when you play a video WITH a closed caption capability.
    I have played videos with closed captions before prior to iOS updates and been having no problems till I tried with iOS 5.
    I tried turning the setting on/off in the Videos Settings, tried deleting and re-adding the video to the phone and also rebooted the phone.
    Hoped someone could find a fix for this. The community can try it on iOS 5 and see if it is also an issue for them since I haven't seen but rarely people having this issue i'm having.

    My son has a similar problem since updating to the latest software on his iphone 4. He can make calls but the other person can't hear him. Facetime and Skype work fine - so it must be the lower microphone that is the problem. He's had it checked at the Apple store in Chiang Mai but they won't fix it - he has to get it back to the UK for service. It's 2 months over the warranty period but having checked around it seems this problem is widespread and Apple need to sort it fast!
    I've updated mine and it's fine - but I'm gonna take out applecare before the warranty runs out as I'm not risking having a £495 phone that I can't use as a phone.
    I was thinking of buying one for my wife this Xmas but no way whilst they are having so many problems.
    COME ON APPLE - GET THIS FIXED WITH A NEW RELEASE ASAP!

Maybe you are looking for