Closed captioning on FIOS library purchased movies

My grandson is partially deaf. We have purchased a few movies, to watch online, and cannot figure out how to get closed captioning on. This is NOT using the TV and set top box and remote; this is watching purchased movies online. Does anyone know how to get the closed captioning, or is it impossible? I don't want to buy any more movies if my grandson cannot get closed captioning! Thank you!

Donna,
It is up to the content provider to make Closed Captioning available for their movies, when you look up a movie for purchase if Closed Captioning is available you will see the CC next to the movie poster showing that Closed Captioning is available for that movie if you don’t see the CC then it’s not available.
Hope this answers yours Question, please let us know if you have any further Questions.
~STA

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Closed Captioning in Apple TV Rented Movies?

Is it possible to select closed captioning in Apple TV Rented Movies? I rented a movie and did not see the closed caption option. Is it possible that only certain movies have the closed captioning option, or none.
I would appreciate any information regarding this subject.

You can turn on closed captioning in the AppleTV settings. Go to Settings > Video.
It is possible that not all rented movies will have closed captions. It is up to the movie studio to provide CC with the movies files they give to Apple for hosting.

I have purchased many movies on iTunes, now they are adding closed captioning or subtitles to those movies, BUT can not reload them so I can view those subtitles. I am mentally disabled and need the subtitles.

Hello, To start off, I have been a member of iTunes for awhile and have been content with them, until now. I am legally disabled due to a head injury that happened when I was a teenager. I am everyday functional, but I do need closed captioning(cc) or subtitles to understand the movie or TV show. I have purchased lots of movies and TV shows from iTunes. As any new business does, iTunes has updated itself and added features for their customers. They figure out what the consumers want and like. I started to realize that iTunes added subtitles for the deaf and disabled, but as I was told by Apple there was nothing I could do about reloading those already purchased movies, to include the cc or subtitles. Since then, I don't use iTunes and it's a real shame because I love electronics and it's technology. I wish Apple would work with the consumer. Why can't I reload the iTunes movies on my PC (Win7) with the subtitles, which they now offer, but didn't when I purchased them? To me, that is wrong to do that to a customer. Now that they are including cc/subtitles , everyone is able to enjoy iTunes and not be excluded. Someone__please explain this to me. Thank you for reading this.
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Untill the movie studios agree to allow past downloads of movies outside of the US, you aill always have to have a copy of purchased movies on your computer. If not, you will have to buy them again if you delete them.

Why is closed captioning not available when renting movies?

I've rented a few movies on iTunes and noticed that none that I've rented so far are closed captioned nor offer subtitles in English as an alternative. Yes, the setting is set to show these by default, and I go in to double check anyway -- it's on.
Why is this? If I were to rent this on DVD, these same movies would be captioned. Is this not available when digitally downloaded?

Hi daisyintampa,
Well, normally movies from the iTunes Store don't include such feature. Despite that, sometimes you'll find a few movies with CC and/or Subtitles...
Definitely all this rules are imposed by the Studios and not by Apple! However, you may want to leave feedback for Apple, by using [this link|http://www.apple.com/feedback/itunesapp.html].
Hope this helps!
Francisco

Closed caption not working on programs that claim to be cc per itunes

I just bought my apple tv the month of April 2013.
I bought tv and movies from itunes that claim to be closed captioned (House MD and various movies).
I have enabled the appletv to component to run closed captions in English.
closed captions works on my TV via cable and via DVD, but I am not getting closed captions with my itunes purchases on my appletv.
What is wrong with AppleTV?
This is 2013 and I am not encouraged by the apple support community statements from 2009 & 2010, does Apple have this feature fixed in 2013 or are you waiting for the second coming of Steve?

I have found that if I play from "my computer/library" closed captioning doesn't work at all. If I use streaming, it works. You do have to go into settings to turn it on first of course or press and hold the select button (press and hold only gives you closed caption option when streaming)

When you buy a buy at the itunes store do you get access to closed caption on like a DVD

I would like to know if the movies you purchase from the Itunes store allows you to have closed caption. We have purchased a lot of amazon but the closed caption is not an option there and we would love to switch over to Itunes for movies.

Thank you for your reply. It was a game I purchased that is suppose to be compatible with IPOD 5G however it downloaded from the ITUNES store in the "Apps" of ITUNES, but shows that it is a game with the extension.ipa. There is no game tab in ITUNES. How do I get the game tab back in order to sync with my IPOD 5G

Is there a way to make closed captioning persist in an Aggregator project?

Hello,
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Think you'll need the Save and Load Data widget from Michael Lund (cpguru). Then you could use a user variable that will be set to 1 if CC is toggled on in a movie, to 0 if it is not activated. This variable has to be saved and loaded in each movie, hence the widget (not free). On entering each file, you could create a conditional advanced action that checks the value of that variable, and depending on its value will toggle the system variable cpCmndCC.
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Is it possible to embed closed captions in mp4 videos?

Hi,
Is there a way to do that in Premiere Pro?
If not, then how would such thing be done?
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Rotem

Right now we embed closed caption data into MXF and MOV files. For additional file embedding options, you can always do some looking around and see about other shipping products like MacCaption / Caption Maker -- but this does not always fit someone's budget. There may be some shareware out there too, that embeds to other file formats. Looking around is never a bad thing. Good luck!

Closed captioning not appearing in video files

I've been working on producing a number of videos intended to be used as content in an iPad app for a Self-Guided Museum Tour which is under development by a non-profit Museum I work for. Many of the videos are intended to have closed captions for the hearing impaired.
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Problem solved with a little help from a Senior Apple Tech Support person.
Essentially, what has to be done in the current versions of both OSX and IOS is to configure the playback device's accessibility settings beforehand:
IOS 8.1.1
Settings–General–Accessibility–Subtitles and Captioning–turn on "Closed Captions+SDH"
OSX 10.9.5 and OSX 10.10:
System Preferences–Accessibility–scroll down to Captions and click on "Prefer Closed Captions and SDH”
You can also change the font style for captioning from these menus.
Once done, a small caption icon that looks like a text bubble on the bottom of the screen when videos are loaded, now has a third option besides "Off" and "Automatic". If the video being played has captioning embedded it may read something like "English CC", as it does in the case of my Premier CC-generated, embedded closed captions. Once that is selected, the captions play properly. [Note that in IOS 8.1.1, the caption icon only appears when a video is played in full screen mode.]

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Hello there,
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I wish I could give you different news, but there it is.
Regards,
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HT1657 How can I turn closed captioning off?

How can I turn off the closed captioning while playing a rented movie on my Apple TV

Thanks varjak paw.
I was afraid this was the case. To the degree that Apple marches down this well-travelled road towards making money by trying to pound customers into submission with flashing ads, etc. that actually serve only to aggravate and drive away at least people like me (28 year user of macs) from both Apple and whatever is being advertised, and indeed get in the way of my being able to efficiently do what is my part of what I always thought was the core of the synergism between Apple and its customers -- them innovating to provide the best tools to help us to be creative and productive, then the company will find itself sharing that space with myriad other companies so bankrupt for ideas and innovation that they have no other possible strategy that to promote mindless consumerism. That does not seem a place of strength for Apple and a complete forfeiting of its unique position. Sad to watch.

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Hi Jon,
I'm not sure if you ever got support for your captions issue, but this post may be of some assistance if you are still facing the issue: Embedded closed captions not viewable
Thanks,
Kevin

Closed captioning on iPhone for TV shows?

Is it possible to get closed captioning for TV shows on the iPhone? I have the feature turned on in the Ipod settings menu of my iPhone, but I haven't been able to get it to work. Any tips?

Hi,
If the TV episode has CC, then it will appear automatically on your iPhone. However, there are no TV Shows (as much as I know) with Closed Captioning yet, now only in movies.
Hope this helps!

Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.

Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.
Recent purchases have been Avengers, John Carter, 30 days of night. All of them do it.
Please help me get rid of them.....

The subtitle only appears in the begining of the movie during the scene with the russians. The issue has been fixed where the subtitles appear doubled. Just a simple redownload from the cloud is needed. Make sure you delete the copy in the itunes library before redownloading. Heres the email I got today:
Dear iTunes Customer,
Thank you for downloading the movie The Avengers. Unfortunately, the movie you received may have had issues with the subtitles. We have corrected the problem and a new copy is available to download, free of charge. To receive the new version, please re-download the title from iTunes.
Before downloading the new version, remove the current version:
1) Open iTunes on your computer.
2) Click on your Movies library.
3) Click the movie to select it, and press the Delete key.
4) Click Delete Movie and then click Move to Trash.
To download the new version:
1) Sign into the iTunes Store.
2) Click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
3) Click on Movies and select the movie you want to download.
4) Click the Cloud download icon to download the movie.
You will now have an updated version of the movie in your Movies Library.
To delete and download the movie from other devices, seehttp://support.apple.com/kb/HT2519.
Sincerely,
iTunes Store Team
http://www.apple.com/support/itunes/ww/

Movie and TV purchases do not include closed captioning

I just started using AppleTV for movie and some TV show purchases. Before I used Netflix via AppleTV exclusively. The problem I am encountering is ITunes movie and TV productes do not come with closed captioning.
To troubleshoot I went to Settings, Audio & Video and checked 'closed captioning' to "ON". But still no luck.
With Netflix everything came with 'cc' and I would like to order more from ITunes but I won't until I can figure out how to get 'cc' working.

Closed captioning is not available on all content, check the information at the point of purchase to see whether content has closed captioning or not.

Closed captioning on FIOS library purchased movies

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