Closed captioning won't turn off

I am watching numerous tv shows on my Apple TV 2 (fully updated), and all of a sudden now the TV  shows have closed captioning, even though closed captioning is turned off in settings. It also roughly every 2 minutes it pauses the TV show, even though the show has fully loaded, which is frustrating. Has anyone else had this problem before?
Incase it makes a difference the Apple TV is connected via wifi.
Thank you in advanced

Welcome to the Apple Community.
I saw this problem reported here for the first time a day or two ago, the poster didn't provide any feedback on the suggestions given or whether they resolved the problem, so I'm not aware of any guaranteed fix.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

Similar Messages

  • Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.

    Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.
    Recent purchases have been Avengers, John Carter, 30 days of night. All of them do it.
    Please help me get rid of them.....

    The subtitle only appears in the begining of the movie during the scene with the russians. The issue has been fixed where the subtitles appear doubled. Just a simple redownload from the cloud is needed. Make sure you delete the copy in the itunes library before redownloading. Heres the email I got today:
    Dear iTunes Customer,
    Thank you for downloading the movie The Avengers. Unfortunately, the movie you received may have had issues with the subtitles. We have corrected the problem and a new copy is available to download, free of charge. To receive the new version, please re-download the title from iTunes.
    Before downloading the new version, remove the current version:
    1) Open iTunes on your computer.
    2) Click on your Movies library.
    3) Click the movie to select it, and press the Delete key.
    4) Click Delete Movie and then click Move to Trash.
    To download the new version:
    1) Sign into the iTunes Store.
    2) Click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
    3) Click on Movies and select the movie you want to download.
    4) Click the Cloud download icon to download the movie.
    You will now have an updated version of the movie in your Movies Library.
    To delete and download the movie from other devices, seehttp://support.apple.com/kb/HT2519.
    Sincerely,
    iTunes Store Team
    http://www.apple.com/support/itunes/ww/

  • Ipad won't turn off when closing new Brookstone leather cover after downloading os 7?

    My ipad 3 won't turn off when the cover of the new Brookstone leather case is closed after downloading OS 7. Is there a setting I have not actuated?

    A lot of forums I've read said to put it into dfu mode or "connect to iTunes" to restore b
    You want it in recovery mode, not DFU, which is used for hacking or on already hacked phones
    What is Difference Between Recovery Mode and DFU Mode
    Error 21 usually means there is hardware damage,
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Please apple fix,
    Who are you talking to?  This is a user-to-user support forum, not Apple.

  • E72 WiFi Icon Won't Turn Off

    Eversince I installed Whatsapp on my E72, the WiFi icon won't turn off. I've tried uninstalling Whatsapp to no avail. I've also installed NetQin to use it to manage resident apps. I've disable all non-core apps and the icon still appears.
    Does anyone have a solution to this problem? I'm hoping that this won't drain my batteries excessingly.
    Many thanks.

    This is not a solution...this is just closing your eyes to a problem...
    When you set Show Wifi Connection to Never..it just stop displaying the icon...
    After setting value to Never, just go and connect to WIFI...now the wifi icon will not be visible...
    So if you are connected to WIFI then you will not get notified.
    I would suggest dont install whatapp unless you are sure as it does some internal setting in Nokia so that wifi remains connected even after you remove whatapp...

  • K7N2 Delta ILSR won't turn off, just restarts

    K7N2 Delta ILSR won't turn off, just restarts.  Every time I click on "Turn off computer" in Windows XP, it shuts down, but restarts again. Could this be OS related, or perhaps Bios related. My other machine, almost identical to this one, except that the other machine has BIOS rev 7.6 and this one 7.2.

    PSUs seem to be yr favorite subject, but I'm afraid this time it's software. I experimented some more as the problem only occured after installing the Nvidia drivers. Comparing the system settings in the device manager before installing drivers and after installing them, reveils that the problem shows up when AGP HOST TO PCI BRIDGE is installed. When killing this item the PC shuts off properly. Unfortunately when turning back on, Windows automatically reinstalls the PCI bridge and I have the problem again. LOOKS LIKE A MSI SOFTWARE PROBLEM !
    By the way I have a PCI graphics board and not AGP in the failing PC (the good one has AGP graphics).
    Now what?
    R.

  • My iPod Classic 160 is in disc mode and won't turn off, itunes doesn't recognize it - ¿how can I make it work again?

    My iPod Classic 160 is in disc mode.  I responds to nothing.  iTunes doesn't recognize it.  It doesn't sync.  I've tried to restore and got error 1429.  Now it just stays in disc mode and won't turn off.  I'm keeping it connected to the charger so it doesn't go dead.  Is there anything I can do to resurrect my pod?

    To get out of disk mode do a iPod Hard Reset.
    Toggle the Hold switch till you dont see the red mark.
    Press Menu and Center buttons simultaneously for about 10 secs till the Apple logo comes ON then release the buttons
    Select your preferred language.
    See this Apple support Article on the 5Rs.
    http://www.apple.com/support/ipod/five_rs/classic/
    If you try to restore and get a1429 error message, read this Apple Support Article
    http://support.apple.com/kb/TS1372
    Good Luck!

  • I accidentally dropped macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!

    I accidentally dropped my friend's macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!
    I tried to turn it off and it didn't work... and I held on to the shift key too and it still doesn't work..
    Please help me..

    Accidental damage is not covered under Apple warranty.  And it seems there is much accidental damage.  Only a Genius Bar tech looking at it can tell how much it will cost to repair.
    Cost to repair will be high, I suspect (though Genius Bar will confirm/deny.
    There is no gentle way to say this sir/ma'am ... someone will need to pay for your friend's MBA repairs.

  • I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync.  Any ideas on how to fix this?

    I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?).  I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something). 
    It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to.  (I backed it up and sync'd it right before I tried to update the software.)
    Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath.  When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen.  So I'm unable to access the iPhone portion of iTunes.
    I have tried to turn it off, with no luck.  I have tried rebooting my laptop and syncing, but I still get the same result.
    Does anyone know how to fix this?
    I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
    Thanks in advance for your help!

    Hi NWL1,
    Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • TS3274 my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

    my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

  • My ipod touch is disabled and won't turn off, itunes doesn't recognize the device and i can't see the serial number on the back

    My NOSY (now ex) husband did something to my ipod touch and it is now disabled. It was dead and I charged it and NOW the sucker won't turn off. When I connect to itunes i see a message that says i have to UNLOCK it with a passcode. I tried to get apple support but they want my serial number. Well...the ipod wont turn on!!! I've had it at least 6 years and have moved and I can't find my paperwork and WHO can read that serial number on the back? I know its kind of outdated (third generation, I believe)but its mine, I love it and it has ALL my music on it.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HP Color Laserjet 3550 - the "attention" light won't turn off

    I've tried everything I can think of for weeks but I can't get the "attention" light on my HP Color Laserjet 3550 to turn off.  It originally came on when a page on from the manual input tray got stuck maybe 20% of the way in.  It was a real easy fix,  I pulled the page out and now the "attention" light won't turn off.  So I can use the printer at all.  I've had this printer about a year. I purchased it used.  I've always had the manual feed tray as the default because I use this printer mostly for envelopes and less than 81/2 x11 printing as I have an old workhorse HP 4+ for all my straight 81/2 x 11 printing. I've rebooted. I've unhooked cables and the router.  I've opened up the printer and removed the casing (the plastic apparatus on the door)  and replaced it. The router is a 2Wire HomePortal 1800HG.  I'm just baffled here I've printed so much with the manual feed tray and I've had allot worse things happen that I've had to fix.  Now a simple stick like this and the light just wont' go off.

    ShlomiL wrote:
    HI Vern,
    Where did you bought the printer? may you bought it from a different region than your current one?
    What is the exact cartridge number of both the black and the tri-color ink cartridge, as well as their product number?
    I bought the printyer in the US and the cartridges also came from the US,  probably no the same state.  Cartdridge # 97,  black # 96.  I don't see a product number.  This is the same # that was in the printer before and the same one I always used.   As soon as I pull it out the light goes out,  and on again as soon as I install it.  This is before the printer even cycles through it's "new cartdridge" routine,  if you know what I mean.
    thanks for the reply

  • My Screen Saver won't turn off on my I-Mac. Is there a way to fix this?

    I have an I-Mac that every once in a while won't turn off it's screen saver when I move the mouse. I can see the mouse move and switch to the screen with the caculator, but I am unable to get the screen saver to stop and view the screen proper.
    It has been updated with mavericks, but was doing this before the update. It's set to update on a weekly basis, so It should be good in that department.
    so far, any suggestiosn I have been able to find haven't stopped this from happening. i'm looking for a way to exit out of the screen saver.

    Have you tried going to System Preferences/Desktop & Screensaver/Screensaver, and choose "Start after Never"? That turns off the screensaver. Then, under System Preferences/Desktop & Screensaver/Desktop, choose the image you want. You can vary the sleep by playing around with System Preferences/Energy Saver, and playing around with your preferences.

  • As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons.

    As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons. when it opened all apps music and pics where not there. why? then i enterted photos and the loading logo appeared then the standyby appeared and i entered my password and everything in my iphone was there but thing were scattered and apps wheren't in folders everything was messed up but no photos or music AND IT SAYS UP IN THE MIDDLE OF THE SCREEN EXIT SAFE MODE. so i restarted it again and it opened and nothing was there and again i entered photos and the samething happen again. why did this happen? and can i get my data back? and in the usage it says that these thing are there but not showing.

    stevejobsfan0123 wrote:
    The Find my iPhone service option is given to you when you first set up the device. If you just reset it, you may have been given that option. So, in other words, the service may have been enabled even if you didn't realize it. You can then go to www.icloud.com and click on Find my iPhone, and have it play a sound. Or, you can use the Find my iPhone app on your mom's iPhone, but the service would still need to be turned on on your iPod.
    Unlike Compukid said, Apple will not assist in locating a lost device without the Find my iPhone service.
    I found that out 2 years ago, it's just that I thought Apple might have changed that.

  • My Ipad2 won't turn off.  I've tried the reset method,  holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either.  Help ??

    My Ipad2 won't turn off.  I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work.  I can't get onto the internet via wi-fi either (don't have a 3G card fitted).  All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

    Look at last link.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My macbook pro keyboard backlight won't turn off, even after pressing F5

    my macbook pro keyboard backlight won't turn off, even after pressing F5

    Try resetting the  SMC http://support.apple.com/kb/ht3964

Maybe you are looking for