Closed Workflow notification requires complete details for self service

{color:#008080}Dear All,
I have following query on Workflow notification for self service pages.{color}
{color:#008080}User wants to see Complete details of any self service request raised by him even after the request has been closed. In {color}
{color:#008080}current scenario, notification in any status other then closed, we are able to see the complete details including action {color}
{color:#008080}history.{color}
{color:#008080}Whereas when the notification is closed, we are not able to see the body details.{color}
{color:#008080}Pl. let me know how to handle this scenario.{color}
{color:#008080}Do we need to personalize any page? if so please let me know.
Pl. find
-- Open Notification details
I have just copied the screen shot, since i am not able to attach screen shot .
h2. {color:#ff0000}Special Information Types{color}
h3. {color:#ff0000}Network Request{color}
{color}
{color:#ff9900}{color:#ff0000}ProposedFull Name (English)ABDUL GHANI AMANULLAHSection/Post Office/Sector (English)TESTZone/Department (English)TESTLocation (English)TESTCityAbu DhabiOffice Phone Number123434Fax Number134234Terms & ConditionsYesStart Date14-Sep-2008
{color}
{color}{color:#008080}Where as for closed notification I am not able to see the above message in red color for the same request.
Pl. revert back how to enable this{color}

can any one answer for this please.

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[Image |http://www.freeimagehosting.net/uploads/fa5e7b7e0a.jpg]
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[Area|http://www.freeimagehosting.net/uploads/fbf291613f.jpg]
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[Image |http://www.freeimagehosting.net/uploads/fa5e7b7e0a.jpg]
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