Closing an Open Goods Return Document

Question

Hi to all
We also experienced returning goods that were already paid and were invoiced through A/P reserve invoice (same case with Avelino Fidel - thread on AP Reserve Invoice posted last Apr. 19). In our case, not all items were returned and withholding tax was applied in the original AP reserve invoice.   Refund was given by the supplier.
Original A/P Reserve Invoice - Journal Entry
Þ     Dr. u2013 Goods Received Not yet Invoiced          10,000
Þ     Cr. u2013 Supplier                                                          9,900
Þ     Cr. u2013 Withholding Tax Payable                                    100
Original Goods Receipt PO - Journal Entry
Þ     Dr. u2013 u2013 Supplies, Materials and Parts            10,000
Þ     Cr. u2013 Goods Received Not yet Invoiced                    10,000
Original Outgoing Payment - Journal Entry
Þ     Dr. u2013 BP                               9,900
Þ     Cr. u2013 Bank                                         9,900
In order to transact the returns in SAP, we tried using Goods Return without base document instead of A/P Credit Memo in order to incorporate the tax withheld.  (in A/P Credit Memo, tax withheld cannot be applied when there's no base document).  Journal entry is as follows:
Þ     Dr. u2013 Goods Received Not yet Invoiced                    5,000
Þ     Cr. u2013 Supplies, Materials and Parts                                     5,000
After Goods Return, we used Bank Reconcilation to close the Goods Return with the following entries:
Þ     Cr. u2013 Goods Received Not yet Invoiced                                 5,000
Þ     Dr. u2013 Supplier                                                        4,950
Þ     Dr. u2013 Withholding Tax Payable                                    50
Þ     Cr. u2013 Supplier                                                                      4,950
Þ     Dr. u2013 Bank                                                            4,950 ( refund from supplier )
When I checked the Goods Return status using Banking -> Bank Statements & Reconciliations, the ap credit memo is no longer in the list. However, when I checked its status using Purchasing A/P -> Goods Return, the document status is still open.  Then we tried I tried closing the document through DATA >> CLOSE but an error message appeared: No matching records found u2018G/L Accountsu2019 (OACT) (ODBC-2028)
How can we change the status of the Goods Return Document to closed ?  Shouldn't it be automatically closed after doing the bank reconciliation?
Thanks in advance.
Luche

Answer 1

Hi Luche
In SAP Business One 2007 there are some new features for closing documents without having to pass them on to the Invoice/Credit Memo. In the case of purchasing documents you can now close the Goods Receipt PO and the Goods Return documents. In order for the system to account for the income or loss as a result of the document not being passed on to a payable document, it looks for the account number marked as Goods Clearing Account in the account determination. If this account number is not filled in you will get the error you saw.
Hope this helps
Kind regards
Peter Juby